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<base href="https://bugs.documentfoundation.org/">
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<th>Bug ID</th>
<td><a class="bz_bug_link
bz_status_UNCONFIRMED "
title="UNCONFIRMED - soffice won't launch because of missing symbol cairo_surface_get_device_scale"
href="https://bugs.documentfoundation.org/show_bug.cgi?id=124219">124219</a>
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<th>Summary</th>
<td>soffice won't launch because of missing symbol cairo_surface_get_device_scale
</td>
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<th>Product</th>
<td>LibreOffice
</td>
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<th>Version</th>
<td>6.2.0.3 release
</td>
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<th>Hardware</th>
<td>All
</td>
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<th>OS</th>
<td>Linux (All)
</td>
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<th>Status</th>
<td>UNCONFIRMED
</td>
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<th>Severity</th>
<td>normal
</td>
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<th>Priority</th>
<td>medium
</td>
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<th>Component</th>
<td>Installation
</td>
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<th>Assignee</th>
<td>libreoffice-bugs@lists.freedesktop.org
</td>
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<th>Reporter</th>
<td>paul.jowett@systemic.com.au
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<pre>Command:
soffice --headless
Error:
/opt/libreoffice6.2/program/soffice.bin: /lib64/libdbus-1.so.3: no version
information available (required by /opt/libreoffice6.2/program/libmergedlo.so)
/opt/libreoffice6.2/program/soffice.bin: symbol lookup error:
/opt/libreoffice6.2/program/libmergedlo.so: undefined symbol:
cairo_surface_get_device_scale
Linux (uname -a):
Linux ip-172-30-2-127 4.14.77-70.59.amzn1.x86_64 #1 SMP Mon Nov 12 22:02:45
UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
Libs:
cairo.x86_64 1.12.14-6.8.amzn1 @amzn-main
cups.x86_64 1:1.4.2-67.21.amzn1 @amzn-main
cups-libs.x86_64 1:1.4.2-67.21.amzn1 @amzn-main
glibc.x86_64 2.17-222.173.amzn1 installed
glibc-common.x86_64 2.17-222.173.amzn1 installed
libXinerama.x86_64 1.1.2-2.7.amzn1 @amzn-main
dbus.x86_64 1:1.6.12-14.28.amzn1 installed
In the same environment:
Libre Office version 6.1.5.2 works
Libre Office version 6.2.0.3 fails
Libre Office version 6.2.1.2 fails</pre>
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