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<th>Bug ID</th>
<td><a class="bz_bug_link
bz_status_UNCONFIRMED "
title="UNCONFIRMED - Installation hangs and never completes"
href="https://bugs.documentfoundation.org/show_bug.cgi?id=126436">126436</a>
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<th>Summary</th>
<td>Installation hangs and never completes
</td>
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<th>Product</th>
<td>LibreOffice
</td>
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<th>Version</th>
<td>6.2.5.2 release
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<th>Hardware</th>
<td>x86-64 (AMD64)
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<th>OS</th>
<td>Windows (All)
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<th>Status</th>
<td>UNCONFIRMED
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<th>Severity</th>
<td>normal
</td>
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<th>Priority</th>
<td>medium
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<th>Component</th>
<td>Installation
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<th>Assignee</th>
<td>libreoffice-bugs@lists.freedesktop.org
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<th>Reporter</th>
<td>gaetan.jette@sympatico.ca
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<p>
<div>
<pre>Description:
When trying to update from LibreOffice 6.1.5 to 6.2.5 on a Windows 8.1 machine,
the install hangs with the progress bar stuck at about 10% It says it is
copying files, but according to the Task Manager, the program was utilizing 0%
CPU. After waiting an hour, I cancelled the installation. The previous version
had been erased, so when I tried to reinstall it, it stalled at the same spot.
This is the french version of LibreOffice and a French version of Windows.
Steps to Reproduce:
1. Double-Click on the installation file
2. Click next until the installation begins
3. After a little while, the installation hangs
Actual Results:
after an hour of waiting, the installation still has not finished
Expected Results:
A successful installation
Reproducible: Always
User Profile Reset: No
Additional Info:</pre>
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