<html>
<head>
<base href="https://bugs.documentfoundation.org/">
</head>
<body>
<p>
<div>
<b><a class="bz_bug_link
bz_status_NEW "
title="NEW - Opening a file LO says it previously crashed, but fails to recover (win10 only?)"
href="https://bugs.documentfoundation.org/show_bug.cgi?id=127845#c36">Comment # 36</a>
on <a class="bz_bug_link
bz_status_NEW "
title="NEW - Opening a file LO says it previously crashed, but fails to recover (win10 only?)"
href="https://bugs.documentfoundation.org/show_bug.cgi?id=127845">bug 127845</a>
from <span class="vcard"><a class="email" href="mailto:tim@tim-passingham.co.uk" title="tim@tim-passingham.co.uk">tim@tim-passingham.co.uk</a>
</span></b>
<pre>(In reply to vesper from <a href="show_bug.cgi?id=127845#c31">comment #31</a>)
<span class="quote">> (In reply to tim from <a href="show_bug.cgi?id=127845#c29">comment #29</a>)
>
> > Did you have any other OS (not .NET) updates around then? It may well be
> > some form of fix being applied to several OS version.
>
> There were two updates applied on 9/26: the .NET one (KB4515842), and
> KB4516045 which was the major OS build. As I mentioned previously, it MAY
> turn out that on a system with this build LO could still function properly,
> but since there are two of us reporting, the problem is larger than one
> rogue user. I also note that the Bugzilla hurdle could be keeping others
> from checking in... :)</span >
vesper, as a matter of interest, will Windows let you uninstall KB4516045? It
does include an updated jscript.dll. I couldn't uninstall the version of the
update on my system.
If it doesn't let you uninstall it, you might be able to roll back to a windows
restore point before the two updates. I tried and failed (for a variety of
reasons of my own making), but you may be able to. If you do manage to roll
back you may find that the 'update history' still includes the 2 new updates.
This got me completely confused in the past. It turns out that the 'update
history' in windows just lists entries from a log file, and that log is not
rolled back in the restore. To see what updates are actually installed you
have to do a proper check on what is installed (use cmd command
systeminfo.exe).</pre>
</div>
</p>
<hr>
<span>You are receiving this mail because:</span>
<ul>
<li>You are the assignee for the bug.</li>
</ul>
</body>
</html>