<html>
<head>
<base href="https://bugs.documentfoundation.org/">
</head>
<body><table border="1" cellspacing="0" cellpadding="8">
<tr>
<th>Bug ID</th>
<td><a class="bz_bug_link
bz_status_UNCONFIRMED "
title="UNCONFIRMED - Ubuntu snap crashes periodically; debugging instructions and help inadequate"
href="https://bugs.documentfoundation.org/show_bug.cgi?id=128367">128367</a>
</td>
</tr>
<tr>
<th>Summary</th>
<td>Ubuntu snap crashes periodically; debugging instructions and help inadequate
</td>
</tr>
<tr>
<th>Product</th>
<td>LibreOffice
</td>
</tr>
<tr>
<th>Version</th>
<td>6.3.2.2 release
</td>
</tr>
<tr>
<th>Hardware</th>
<td>All
</td>
</tr>
<tr>
<th>OS</th>
<td>Linux (All)
</td>
</tr>
<tr>
<th>Status</th>
<td>UNCONFIRMED
</td>
</tr>
<tr>
<th>Severity</th>
<td>normal
</td>
</tr>
<tr>
<th>Priority</th>
<td>medium
</td>
</tr>
<tr>
<th>Component</th>
<td>Calc
</td>
</tr>
<tr>
<th>Assignee</th>
<td>libreoffice-bugs@lists.freedesktop.org
</td>
</tr>
<tr>
<th>Reporter</th>
<td>stdedos@gmail.com
</td>
</tr></table>
<p>
<div>
<pre>u@h [2019-10-11 18:01:27]:~$ /snap/bin/libreoffice
Error in sitecustomize; set PYTHONVERBOSE for traceback:
PermissionError: [Errno 13] Permission denied:
'/usr/lib/python3.6/sitecustomize.py'
Gtk-Message: 18:06:03.341: GtkDialog mapped without a transient parent. This is
discouraged.
Gtk-Message: 18:06:06.114: GtkDialog mapped without a transient parent. This is
discouraged.
/snap/libreoffice/152/libreoffice.wrapper: line 21: 6663 Segmentation fault
(core dumped) "$SNAP/bin/desktop-launch" "$soffice" "$@"
u@h [2019-10-17 00:17:16]:~$ /snap/bin/libreoffice
Error in sitecustomize; set PYTHONVERBOSE for traceback:
PermissionError: [Errno 13] Permission denied:
'/usr/lib/python3.6/sitecustomize.py'
Gtk-Message: 10:16:03.103: GtkDialog mapped without a transient parent. This is
discouraged.
Gtk-Message: 10:16:05.939: GtkDialog mapped without a transient parent. This is
discouraged.
u@h [2019-10-17 10:19:40]:~$ /snap/bin/libreoffice --backtrace
Error in sitecustomize; set PYTHONVERBOSE for traceback:
PermissionError: [Errno 13] Permission denied:
'/usr/lib/python3.6/sitecustomize.py'
/snap/libreoffice/153/libreoffice.wrapper: line 21: 6482 Segmentation fault
(core dumped) "$SNAP/bin/desktop-launch" "$soffice" "$@"
u@h [2019-10-22 20:53:31]:~$
u@h [2019-10-23 11:16:14]:~$ updatedb
u@h [2019-10-23 11:17:55]:~$ ls -lah *gdbtrace*
ls: cannot access '*gdbtrace*': No such file or directory
u@h [2019-10-23 11:17:59]:~$ locate gdbtrace
/snap/libreoffice/153/lib/libreoffice/program/gdbtrace
/snap/libreoffice/154/lib/libreoffice/program/gdbtrace
/usr/lib/libreoffice/program/gdbtrace
u@h [2019-10-23 11:19:23]:~$ /snap/bin/libreoffice
Error in sitecustomize; set PYTHONVERBOSE for traceback:
PermissionError: [Errno 13] Permission denied:
'/usr/lib/python3.6/sitecustomize.py'
Gtk-Message: 11:23:02.201: GtkDialog mapped without a transient parent. This is
discouraged.
Gtk-Message: 11:23:04.460: GtkDialog mapped without a transient parent. This is
discouraged.
(soffice:29744): Gtk-WARNING **: 10:33:11.984: Could not load a pixbuf from
icon theme.
This may indicate that pixbuf loaders or the mime database could not be found.
**
Gtk:ERROR:../../../../gtk/gtkiconhelper.c:494:ensure_surface_for_gicon:
assertion failed (error == NULL): Failed to load
/snap/libreoffice/154/data-dir/icons/Humanity/status/32/image-missing.svg:
Unrecognized image file format (gdk-pixbuf-error-quark, 3)
Gtk-Message: 10:33:12.123: GtkDialog mapped without a transient parent. This is
discouraged.
^C^\^\^\^\/snap/libreoffice/154/libreoffice.wrapper: line 21: 29744 Killed
"$SNAP/bin/desktop-launch" "$soffice" "$@"
u@h [2019-10-24 10:51:19]:~$ /snap/bin/libreoffice --version</pre>
</div>
</p>
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