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<base href="https://bugs.documentfoundation.org/">
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<th>Bug ID</th>
<td><a class="bz_bug_link
bz_status_UNCONFIRMED "
title="UNCONFIRMED - It doesn't even install"
href="https://bugs.documentfoundation.org/show_bug.cgi?id=131055">131055</a>
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</tr>
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<th>Summary</th>
<td>It doesn't even install
</td>
</tr>
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<th>Product</th>
<td>LibreOffice
</td>
</tr>
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<th>Version</th>
<td>6.4.1.2 release
</td>
</tr>
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<th>Hardware</th>
<td>All
</td>
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<th>OS</th>
<td>All
</td>
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<th>Status</th>
<td>UNCONFIRMED
</td>
</tr>
<tr>
<th>Severity</th>
<td>normal
</td>
</tr>
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<th>Priority</th>
<td>medium
</td>
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<th>Component</th>
<td>Installation
</td>
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<th>Assignee</th>
<td>libreoffice-bugs@lists.freedesktop.org
</td>
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<th>Reporter</th>
<td>easysouvenir@netc.fr
</td>
</tr></table>
<p>
<div>
<pre>Description:
Hi,
You can see what happens in the following screenshot:
<a href="https://user.fm/files/v2-076385f238b9545e2ad2d70dd394bbb0/libreofficebug.png">https://user.fm/files/v2-076385f238b9545e2ad2d70dd394bbb0/libreofficebug.png</a>
I have installed the 5.4.5.1 version, it's the second time I try to upgrade to
the 6 version. I already tried a year ago.
It is truly a terrible user experience. A cryptic error code, nothing that
indicates what could be wrong and it doesn't even create a crash report.
I was relieved though by the fact that the installation rolls back and the
system is not affected.
I took the time to register to do the bug report because I understand an effort
has to be made to support open source software, but honestly, I don't feel
encouraged to do an economical donation if I already have to spend more time
that I would with commercial software. Posting at the forum is also a surreal
experience where you are forced to subscribe to a mailing list and confirm the
subscription twice by email. You should seriously consider copying Ubuntu on
this. Their forum is a thousand times more effective and members of the
community often solve the problems without requiring intervention of the
developers.
I hope it helps. I wish you all the best.
Steps to Reproduce:
1. Run the installer in Windows 7, 64bit
Actual Results:
Error window
Expected Results:
Installation
Reproducible: Always
User Profile Reset: No
Additional Info:
No other information, for god sake, why to you force me to fill this.</pre>
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