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<body><span class="vcard"><a class="email" href="mailto:brandell68@yahoo.com.au" title="Barbara <brandell68@yahoo.com.au>"> <span class="fn">Barbara</span></a>
</span> changed
<a class="bz_bug_link
bz_status_UNCONFIRMED "
title="UNCONFIRMED - Libre crashed on closing"
href="https://bugs.documentfoundation.org/show_bug.cgi?id=132078">bug 132078</a>
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<th>What</th>
<th>Removed</th>
<th>Added</th>
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<td style="text-align:right;">Ever confirmed</td>
<td>1
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<td style="text-align:right;">Status</td>
<td>NEEDINFO
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<td>UNCONFIRMED
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<b><a class="bz_bug_link
bz_status_UNCONFIRMED "
title="UNCONFIRMED - Libre crashed on closing"
href="https://bugs.documentfoundation.org/show_bug.cgi?id=132078#c2">Comment # 2</a>
on <a class="bz_bug_link
bz_status_UNCONFIRMED "
title="UNCONFIRMED - Libre crashed on closing"
href="https://bugs.documentfoundation.org/show_bug.cgi?id=132078">bug 132078</a>
from <span class="vcard"><a class="email" href="mailto:brandell68@yahoo.com.au" title="Barbara <brandell68@yahoo.com.au>"> <span class="fn">Barbara</span></a>
</span></b>
<pre>(In reply to Julien Nabet from <a href="show_bug.cgi?id=132078#c1">comment #1</a>)
<span class="quote">> To start from a good base, here what I'd do:
> - backup your important files (odt or others)
> - if you use any LO or Apache OpenOffice extension, note them down somewhere
> and uninstall them
> - uninstall both Apache OpenOffice and LO
> - rename your LO directory profile (see
> <a href="https://wiki.documentfoundation.org/QA/FirstSteps#Corrupted_user_profile">https://wiki.documentfoundation.org/QA/FirstSteps#Corrupted_user_profile</a>)
> - download last stable LO version 6.3.5 and install it
>
> Before reinstalling any extension, make these tests:
> - Launch LO, write "test" in a brand new file and check you can save it and
> close LO without crash
> - reopen the file, change something, save it again and close
> - open one of your previous file, make a slight change, save and close LO
>
> If everything is ok, reinstall extensions and make these tests again.
>
> I know it's a bit long but if you reproduce a crash at one of these steps,
> it may help to investigate.
>
> If you finally prefer Apache OpenOffice, I'd advise to uninstall LO before
> installing again Apache OpenOffice.
> Perhaps some people may indicate that having both may work and perhaps it's
> true, I wouldn't try it to be safer.</span >
Hi
Thanks for helping.
I have not done all the steps you suggest, as at the moment things are OK.
Libre is opening in full mode, and I am being extra careful to save AND close
all odt files well before closing Libre, and so far no further crashes.
Probably a dumb question. What are the 'extensions' you mention? I have never
done anything but write.
Barbara</pre>
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