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<body><span class="vcard"><a class="email" href="mailto:vstuart.foote@utsa.edu" title="V Stuart Foote <vstuart.foote@utsa.edu>"> <span class="fn">V Stuart Foote</span></a>
</span> changed
<a class="bz_bug_link
bz_status_NEEDINFO "
title="NEEDINFO - Libre Office 6.4.4 will not install on my Acer TC-885"
href="https://bugs.documentfoundation.org/show_bug.cgi?id=133505">bug 133505</a>
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<table border="1" cellspacing="0" cellpadding="8">
<tr>
<th>What</th>
<th>Removed</th>
<th>Added</th>
</tr>
<tr>
<td style="text-align:right;">Version</td>
<td>4.4.4.3 release
</td>
<td>6.4.4.2 release
</td>
</tr></table>
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<b><a class="bz_bug_link
bz_status_NEEDINFO "
title="NEEDINFO - Libre Office 6.4.4 will not install on my Acer TC-885"
href="https://bugs.documentfoundation.org/show_bug.cgi?id=133505#c3">Comment # 3</a>
on <a class="bz_bug_link
bz_status_NEEDINFO "
title="NEEDINFO - Libre Office 6.4.4 will not install on my Acer TC-885"
href="https://bugs.documentfoundation.org/show_bug.cgi?id=133505">bug 133505</a>
from <span class="vcard"><a class="email" href="mailto:vstuart.foote@utsa.edu" title="V Stuart Foote <vstuart.foote@utsa.edu>"> <span class="fn">V Stuart Foote</span></a>
</span></b>
<pre>Please be assured that tens of thousands of installations on Windows 10 systems
have occurred without issue.
Several questions for you to work through...
1. when downloaded, did you verify the MS Installer .msi package?
The sha256, md5 hashes to compare against are provided from the download
mirrors, but are here as well (including alternate mirrors):
<a href="https://downloadarchive.documentfoundation.org/libreoffice/old/6.4.4.2/win/x86_64/LibreOffice_6.4.4.2_Win_x64.msi.mirrorlist">https://downloadarchive.documentfoundation.org/libreoffice/old/6.4.4.2/win/x86_64/LibreOffice_6.4.4.2_Win_x64.msi.mirrorlist</a>
2. do you have recent MSVC++ runtimes installed? The merged VS 2015-2019
packaging is helpful, eventhough LO will install the needed runtime if not
present. If already on system, avoids on of the install steps in the LO
package.
<a href="https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads">https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads</a>
3. Decide if you want to run x86 (32-bit) or x64 (64-bit) LO builds, and stick
to it--you can install in parallel if needed. But don't "install" both, impacts
registry, user profile, and file association.
4. Further to 3, completely clean off the prior "install" (both 32-bit,
64-bit)--perhaps with aid of a removal utility (e.g. VSRevo's RevoUninstaller,
or similar).
5. Finally, after getting things cleaned up, verify the packaging, from a
command windows / PowerShell run as administrator, perform the installation
from the command line and capture a verbose install log:
msiexec.exe /i LibreOffice_6.4.4.2_Win_x64.msi /L*v lo644InstLog.txt
if the install still balks, zip up the intallation log and attach it.</pre>
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