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<th>Bug ID</th>
<td><a class="bz_bug_link
bz_status_UNCONFIRMED "
title="UNCONFIRMED - Impossible to run LibreOffice. DLL api-ms-win-crt-runtime-l1-1-0.dll is missing."
href="https://bugs.documentfoundation.org/show_bug.cgi?id=139197">139197</a>
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<th>Summary</th>
<td>Impossible to run LibreOffice. DLL api-ms-win-crt-runtime-l1-1-0.dll is missing.
</td>
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<th>Product</th>
<td>LibreOffice
</td>
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<th>Version</th>
<td>7.0.3.1 release
</td>
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<th>Hardware</th>
<td>All
</td>
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<th>OS</th>
<td>Windows (All)
</td>
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<th>Status</th>
<td>UNCONFIRMED
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<th>Severity</th>
<td>normal
</td>
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<th>Priority</th>
<td>medium
</td>
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<th>Component</th>
<td>LibreOffice
</td>
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<th>Assignee</th>
<td>libreoffice-bugs@lists.freedesktop.org
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<th>Reporter</th>
<td>ka.bmoussa@mailfence.com
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<pre>Description:
Instead of running LibreOffice after installation (on Windows 7, 64 bits), a
message box appears telling "Impossible to run the program because
api-ms-win-crt-runtime-l1-1-0.dll is missing on your computer".
api-ms-win-crt-runtime-l1-1-0.dll has then been downloaded, and copied in
directories windows/system32 and windows/sysWOW64 (as I have been told on the
webpage from wich the dll was downloaded).
Nothing changed. Same message appears again & again...
Thanks for any help in advance.
Steps to Reproduce:
1.Download libreOffice 7.0.3.1
2.Install it (Windows 7 - 64 bit - Hardware see (*) )
3.Run it
(*) : PC DELL VOSTRO 400, 4 Gb RAM installed [only 2.75 Gb usable with Windows
7 !], Processor: Intel(R) Core(TM)2 Duo CPU E6550 @ 2.33 GHz. Hard disk: 700
Gb with 510 Gb free.
Actual Results:
As said in "Description", a message box tells me "Impossible to run the program
because api-ms-win-crt-runtime-l1-1-0.dll is missing on your computer".
Expected Results:
Libre Office should have run.
Reproducible: Always
User Profile Reset: No
Additional Info:
No menu available, as the program won't start !</pre>
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