<html> <head> <base href="https://bugs.documentfoundation.org/"> </head> <body> <div> <a class="bz_bug_link bz_status_NEEDINFO " title="NEEDINFO - Impossible to run LibreOffice. DLL api-ms-win-crt-runtime-l1-1-0.dll is missing." href="https://bugs.documentfoundation.org/show_bug.cgi?id=139197#c2">Comment # 2</a> on <a class="bz_bug_link bz_status_NEEDINFO " title="NEEDINFO - Impossible to run LibreOffice. DLL api-ms-win-crt-runtime-l1-1-0.dll is missing." href="https://bugs.documentfoundation.org/show_bug.cgi?id=139197">bug 139197</a> from <a class="email" href="mailto:mikekaganski@hotmail.com" title="Mike Kaganski <mikekaganski@hotmail.com>"> Mike Kaganski</a> <pre>(In reply to usreop from <a href="show_bug.cgi?id=139197#c0">comment #0</a>) > api-ms-win-crt-runtime-l1-1-0.dll has then been downloaded, and copied in > directories windows/system32 and windows/sysWOW64 (as I have been told on > the webpage from wich the dll was downloaded). Doing such things is a sure way to get malware on your system. The problematic missing file is a part of UCRT, and may be installed using MS Visual Studio redistributable [1]. It is a system component, and installing a random file from Internet to your system directory is risky. The UCRT *should* be installed by LibreOffice installer normally. In case of some problems during the installation, installer should produce a warning that KB2999226 component could not be installed, and user must install it manually [2][3] (you have not mentioned if you saw any warnings during installation; likely you haven't, which is strange, taking into account the result). > Nothing changed. Same message appears again & again... Are you positive that this is the *same* message? UCRT consists of multiple similarly-named files, and you might now be asked, say, for "api-ms-win-crt-process-l1-1-0.dll" or "api-ms-win-core-synch-l1-2-0.dll" instead of "api-ms-win-crt-runtime-l1-1-0.dll"? [1] See resp. platform download under "Visual Studio 2015, 2017 and 2019" at <a href="https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads">https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads</a> [2] <a href="https://wiki.documentfoundation.org/Faq/General/api-ms-win-*.dll_is_missing">https://wiki.documentfoundation.org/Faq/General/api-ms-win-*.dll_is_missing</a> [3] <a href="https://wiki.documentfoundation.org/Faq/General/General_Installation_Issues_(Windows)#Enable_Windows_Update">https://wiki.documentfoundation.org/Faq/General/General_Installation_Issues_(Windows)#Enable_Windows_Update</a></pre> </div> <hr> You are receiving this mail because: <ul> <li>You are the assignee for the bug.</li> </ul> </body> </html>