<html> <head> <base href="https://bugs.documentfoundation.org/"> </head> <body> <div> <a class="bz_bug_link bz_status_NEEDINFO " title="NEEDINFO - "This PDF file is encrypted and can't be opened. " when opening any pdf file from Draw" href="https://bugs.documentfoundation.org/show_bug.cgi?id=137303#c2">Comment # 2</a> on <a class="bz_bug_link bz_status_NEEDINFO " title="NEEDINFO - "This PDF file is encrypted and can't be opened. " when opening any pdf file from Draw" href="https://bugs.documentfoundation.org/show_bug.cgi?id=137303">bug 137303</a> from <a class="email" href="mailto:jitsurioku@protonmail.com" title="Bob Sánchez <jitsurioku@protonmail.com>"> Bob Sánchez</a> <pre>Dear Buovjaga: Thank you for your follow up. No one else showed interest in the issue since I posted it some 9 months ago. Thats right, it only happened with one user. So I created a new Windows session for the user, transferred his info deleted the old session and that was the end of it. With Regards Roberto S.</pre> </div> <hr> You are receiving this mail because: <ul> <li>You are the assignee for the bug.</li> </ul> </body> </html>