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<th>Bug ID</th>
<td><a class="bz_bug_link
bz_status_UNCONFIRMED "
title="UNCONFIRMED - LibreOffice 7.2.1.1 (64 bit) won't open on most of our systems"
href="https://bugs.documentfoundation.org/show_bug.cgi?id=144174">144174</a>
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<th>Summary</th>
<td>LibreOffice 7.2.1.1 (64 bit) won't open on most of our systems
</td>
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<th>Product</th>
<td>LibreOffice
</td>
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<th>Version</th>
<td>unspecified
</td>
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<th>Hardware</th>
<td>All
</td>
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<th>OS</th>
<td>Windows (All)
</td>
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<th>Status</th>
<td>UNCONFIRMED
</td>
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<th>Severity</th>
<td>normal
</td>
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<th>Priority</th>
<td>medium
</td>
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<th>Component</th>
<td>LibreOffice
</td>
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<th>Assignee</th>
<td>libreoffice-bugs@lists.freedesktop.org
</td>
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<th>Reporter</th>
<td>jamesbuton@yahoo.co.uk
</td>
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<pre>Description:
We updated all our systems to LibreOffice v7.2.1.1. The installers worked as
expected on all systems. All older system could not open LibreOffice. There was
no background task hanging. Hardware acceleration/Open CL & GL are disabled.
Several 'reboot and retry' cycles did not fix the problem. The only thing which
worked was to roll-back to v7.2.0.4 (64 bit) which immediately resolved the
issue. Only one computer we have can successfully run 7.2.1.1. It happens to be
a new gaming machine, with UEFI booting. We can't ascertain what this machine
has that resolves the issue. All the others machines are not able to run
7.2.1.1 (x64). We can't figure-out why the other machines will not allow
LibreOffice to start up after a successful installation. LibreOffice v7.2.1.1
displays in the Control Panel as normal, and uninstalls successfully.
Steps to Reproduce:
1. Install LO 7.2.1.1 (64 bit) on a system
2. Try to start LibreOffice normally
3. Try to start LibreOffice in Safe Mode
Actual Results:
There's a windows mouse/cursor "thinking" icon as it tries to launch LO, and
the nothing occurs. Rolling back to a previous version always fixes this issue.
We feel it has to be something in this latest pre-release version.
Expected Results:
We would have expected LibreOffice to open and run normally
Reproducible: Always
User Profile Reset: Yes
Additional Info:
LibreOffice should have opened/started normally when selecting the LibreOffice
shortcut.</pre>
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