[Libreoffice-qa] Triaging Update

[Florian Reisinger]

__
Florian Reisinger

Von meinem iPad gesendet
Sent via iPad

Am 13.08.2012 um 20:23 schrieb Joel Madero <jmadero.dev at gmail.com>:

Excellent. You mind doing this monthly? We have 1,379 NEEDINFO bugs
currently.....I feel bad closing so many when a lot of them are as simple
as attaching a document. Maybe once we get unconfirmed under control we can
move on to NEEDINFO and INVALID to see if there are some in there that we
can produce the documentation/attachments so we can reopen them and confirm
them.


I won't gurantee to do it monthly, but I will do that from time to time...
(If there is an Okay from either Rainer or Bjoern.



Best Regards,
Joel

On Mon, Aug 13, 2012 at 11:17 AM, Florian Reisinger <reisi007 at gmail.com>wrote:

> Hi Joel!
>
> __
> Florian Reisinger
>
> Von meinem iPad gesendet
> Sent via iPad
>
> Am 13.08.2012 um 19:06 schrieb Joel Madero <jmadero.dev at gmail.com>:
>
> Hey Rainer,
>
> Do we have the ability to automatically close bugs + add comments that are
> 2+ weeks old with NEEDINFO status without any action by the user? This way
> I, and others, don't have to keep track of NEEDNIFO bugs so closely. If we
> can do this, maybe do a weekly or monthly "purge" for these bugs?
>
> Thanks for your feedback, I'm glad we're making progress.
>
>
>
> Hi!
>
> I will do that tomorrow...
>
>
>
> Joel
>
> On Mon, Aug 13, 2012 at 10:03 AM, Rainer Bielefeld <
> LibreOffice at bielefeldundbuss.de> wrote:
>
>> Joel Madero schrieb:
>>
>>
>>  As most of you know we've started a major push to triage the unconfirmed
>>> bugs and I am going to give updates periodically for 2 reasons
>>>
>>
>>
>> Hi Joel,
>>
>> sounds great!
>>
>> A small hint from my side: It's useless to change status for bugs like
>> "Bug 45124 - PRINTING: Problem with printing while using Figures- Writer
>> hangs "
>>  <https://bugs.freedesktop.org/**show_bug.cgi?id=45124<https://bugs.freedesktop.org/show_bug.cgi?id=45124>>
>> to NEEDINFO. Experience shows that 99% of them will also not contribute
>> requested info even after a second demand, and so you only waste your time
>> with the friendly demand and other people's time who read your comment and
>> the your next comment when you finally decide to close ...
>>
>> Please close such Bugs RESOLVED-INVALID if "infoprovider" did not answer
>> within 2 weeks after first demand, of course with a friendly hint "Please
>> feel free to reopen this bug if you find out that the problem still exists
>> with the current stable LibreOffice version and if you can contribute
>> requested additional information!"
>>
>> Thank you very much for your engagement
>>
>> Best Regards
>>
>> Rainer
>>
>
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