[Libreoffice-qa] Handling confidential bug report supporting documents

[drew]

On Mon, 2012-02-06 at 11:19 +0100, Cor Nouws wrote:
> Hi Drew,
> 
> drew wrote (06-02-12 00:35)
> 
> > Noticed on slashdot today that someone was complaining about LibreOffice
> > not being willing to deal with their bug report because they had a
> > document showing the defect (I looked at the issue and suspect it may
> > actually be a duplicate BTW) and according to this individual he was
> > told that there was no way for TDF/LibreOffice QA to handle such a
> > document.
> >
> 
> I do not read that the document was confidential, but guess that is what 
> you mean.
> 
> > I've been around the block enough times not to take this at face value
> > necessarily, but I was wondering about it - I thought there had been
> > some work done, procedure wise and even ML wise just for this type of
> > situation.
> >
> > Anyway - I thought about responding to the person on slashdot but
> > thought it best to touch base here first.
> 
> It's always possible to post a document to one of the devs (after having 
> contact) so that it does not end in public archives.
> Have done this myself more than once.

Right, exactly.
- the individual on Slashdot said he was told directly (by email) from
the person triaging the report that this was not possible 
- which is the part I don't quite accept, more likely a little
miscommunication. [my supposition would be something like: he was told
that making an attachment to an issue will always be public and took
that to me it is not at all possible]

Alright well, I'll go back to slashdot and post a clarification after
todays MC call.

Thanks,

//drew