[Libreoffice-qa] Problem with Bug Submission Assistant

[Nino Novak]

Hi,

I'm answering to the list as I did not experience the described problem and 
thus probably cannot add much valuable info to the bug. 

On Thursday 19 January 2012, Rainer Bielefeld wrote:
 
> https://bugs.freedesktop.org/show_bug.cgi?id=42121 
> BUGZILLAASSISTANT: Submission process does not start, remains before Step 1
>
> ...
>
> My questions:
>   have you also ever been affected by that problem?

No (at least not consciously). In my internet experience, non-reproducible 
loading problems have always been occuring from time to time, so if the page 
won't load, I'd probably simply hit ENTER once again or F5 to reload and not 
paid much attention to it. 

> do you have any idea or research results what the reason for the
> problem might be?

The Assistant depends on several components (javascript in the browser, 
bugzilla availability, https connections...). It only works if all components 
collaborate smoothly, so in my eyes, there are several places where problems 
or timeouts could occur. 

Maybe looking into the server logs might give more information? Maybe the 
occurence frequency could also be found out from the logs? 

Regards,
Nino