[Libreoffice-qa] [proposal] [QA-WE Essen 2012] Bug submission API - How to improve the current system

[Florian Reisinger]

Hello all!


During the German QA meeting some ideas developed. To cut it short, we 
came to the conclusion, that a Bug Submission API (BS-API) would be very 
helpful. I made a graphic (http://goo.gl/dHWhu) which should demonstrate 
a possible solution ( in this very diagram the green field is the goal, 
and the red one an error. The dark blue rectangle is the start, the 
light blue ones represent dialogues. If there are any questions, don't 
hesitate and ask at the QA mailinglist.(Please don't replay on any other 
list --- thanks). This diagram should be a program flow chart and 
visualize every step, how a bug report could be semi-automatic reported. 
The platform for reproducing, creating a step by step introduction how 
to reproduce the bugs. Only experts have assess to bugzilla. 
[@freedesktop.org Account related permissions are impossible -- Sorry 
Florian E.] Every language can have its own ML for doing that (IMHO the 
users@ ML is a great place for doing that) This would simplify bug 
submission for the end user and the frustration of both, QAler and 
end-user when a bug has not been touched for a long time OR the end user 
doesn't give needed input.


Reaching ~200 words of description, first let me thank you reading all 
this stuff and thinking about that. So, now be prepared for the "result" 
of a test right from the German discuss ML or simply answer ;) - I want 
to extend the idea more, if I get positive input by the way ;)


As said above this idea developed during the QA weekend. I had time to 
think about it and due to the fact that I found 2 nice bugs, which I 
mailed at the German discuss ML. All in all I wanted to submit 2 bugs in 
3 minutes, so the reports where, let's say it polite, short and 
contained some useful information, but not all (That's because I had to 
less time). So after 36h here are the results: Productive work has been 
done and one bug couldn't be reproduced by anyone, including me, the 
second one could not be reproduced, but I still can reproduce it on a 
German paralle installation @ Win 7 x64 on a different PC, but I think 
that will work...


So, I will stop now. If I continue writing nobody will be interested in 
reading this ;). If there s any question feel free to ask at the QA ML. 
libreoffice-qa at lists.freedesktop.org 
<mailto:libreoffice-qa at lists.freedesktop.org> (Maybe I have missed an 
important point, sorry for that, but the email is currently to long, too...)


Yours

Florian R.

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