[Libreoffice-qa] minutes of the QA Call tomorrow, Tuesday 1300UTC

[bfo]

Bjoern Michaelsen wrote
>     - in theory, it is possible to make the BSA file bugs without the
> reporter registering (Petr/Bjoern)
>       - without keeping the original reporter in the loop, bug report
> quality will only get worse

Hi.
Anonymous bug reports would be more or less useless, unless you are thinking
about implementing crash platforms like https://crash-stats.mozilla.com
where anonymous reports are processed and users can check current status of
their reports along with assigned bug numbers (about:crashes in Firefox for
instance). 
Already some bug reports need heavy QA involvement (lots of time and e-mail
judo skills) to be polished and prepared for interested developers.
To be honest, with a current backlog,  a lot of them should be RESOLVED
INVALIDated and not babysitted. 
I just can't imagine what would happen when we could be flooded by anonymous
fillings... 

Bjoern Michaelsen wrote
>     - the idea to create to send the bug to a mailing list for review
> instead
>       of blindly creating a bug is interesting (Bjoern)

In some way DUPS are good (see 3.6 release) - properly DUPED bugs will
become hot issues in an instant at Most Frequently Reported Bugs for
LibreOffice page. 
But please, no more alternative bug reports channels! I would like to see
all bugs in Bugzilla and not have to search for bugs scattered through
dozens of MLs or wiki pages. I recently have found that some users are
already lost with BSA (https://www.libreoffice.org/get-help/bug/) and
Bugzilla (https://bugs.freedesktop.org). Just reviewed few incomplete,
invalid, duplicate, with strange comments (a person is writing in the bug
that he do not know what he has written and is writing it once again,
differently, in the same, initial bug (?)). Seems people do not recognize
what BSA is all about and by adding a bug there are creating Bugzilla
account and adding a bug to Bugzilla itself (some do not understand that
fact). I really would like to see BSA as build-in in bugs.freedesktop.org,
than as a seperate product (best as this example template adapted -
https://bugs.freedesktop.org/enter_bug.cgi?product=LibreOffice&format=guided).
Please remember that already LibreOffice as a product has a lot of bug
trackers out there...

Bjoern Michaelsen wrote
>  we could do a testdrive of this with those l10n communities that have
>         enough manpower to handle the incoming native language reports:
>         - portuguese/brazil
>         - french
>         - german 

Bug reports not in English are a problem - I think that getting people ready
to translate the bug and chat with the reporter in his native language is a
great idea. But only when a good summary comment is added to original bug
report in Bugzilla. In English. I would CC such people asking for help now
and then.
Best regards.
 




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