[Libreoffice-qa] question about a bug confirmation

[Joel Madero]

On 11/23/2014 09:21 AM, V Stuart Foote wrote:
> @Lera, *,
>
> First thank you for taking on the translation tasks, we know it can be
> challenging.
>
>
> Lera Goncharuk wrote
>> Do I understand correctly, that we should consult with developers when a
>> bug 
>> violates principles of mathematical calculations and we give the status
>> NEW 
>> only when developers confirm than bug can be fixed?
>> Do mathematical rules no longer apply to LibreOffice?
>> What should I tell users?
Also with these corner case spreadsheet issues - many times they are
closed as WONTFIX or NOTABUG because developers determine that it's just
the nature of how integers work in computers. There will always be some
inaccuracy (Excel has similar issues) and developers have to determine
if the particular corner case is going to be resolved and thus possibly
screw up other users. Similar issues have been reported and Kohei wrote
a great description of the issue.

So I would not go as far as saying "mathetmatical calculations" don't
matter - what I would say is it's incredibly hard to explain these
limitations to regular users who aren't aware of how code works. So -
usually what I do for these particular kinds of issues is I jump into
the developer chat and I ask a developer if it's actually a bug - if
they say "no it's a limitation of computer based calculations" then I
close as NOTABUG and try to explain....usually that fails, users are
annoyed and aren't able to understand that there are in fact real
limitations as to what a spreadsheet document is capable of.


Best,
Joel