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<div class="moz-cite-prefix">On 9/11/22 10:35, Stéphane Guillou
wrote:<br>
</div>
<blockquote type="cite"
cite="mid:455298cf-82fe-c823-8583-1ee41a4f49a1@libreoffice.org">
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<p>Hi all<br>
</p>
<p>About reporting bugs for LO: we currently have two forms (that
I know of) that people might land on.<br>
1. Directly from Bugzilla:
<a class="moz-txt-link-freetext"
href="https://bugs.documentfoundation.org/enter_bug.cgi?product=LibreOffice&format=guided"
moz-do-not-send="true">https://bugs.documentfoundation.org/enter_bug.cgi?product=LibreOffice&format=guided</a><br>
2. Linked from the Wiki:
<a class="moz-txt-link-freetext"
href="https://bugs.documentfoundation.org/enter_bug.cgi?product=LibreOffice;bug_status=UNCONFIRMED;version="
moz-do-not-send="true">https://bugs.documentfoundation.org/enter_bug.cgi?product=LibreOffice;bug_status=UNCONFIRMED;version=</a>?<br>
<br>
The first one is the "guided" format, which is great for
providing the important bits like steps, results, version info,
etc. with extra explanatory text. But it doesn't allow directly
adding extra fields and attachments.<br>
The second one doesn't have the broken down description that
will be helpful to provide essential info, but it does allow
directly adding an attachment and extra fields like keywords,
URL, Blocks, See also...<br>
<br>
To me, the second one is only really good for more advanced
users, and to reduce noise of successive edits. Newcomers should
use the first one because it is clearer, it has plain text
explanations that guide them, and it makes it less likely that
they will use fields in the wrong way (and that they will find
it too advanced for them). However, I believe the most important
piece it is missing is the attachment field.<br>
<br>
I'm sure there's quite a few things we could do to improve the
situation, but could we start with adding the Attachment field
to the guided format so bug reporters are incentivised to
provide testing files and avoid some back-and-forth?</p>
<p>The form currently has the following text:</p>
<p> </p>
<blockquote>
<p> <i><b>IMPORTANT:</b></i><i> In case you need to attach to
the bug, Please use the "Add an Attachment" link once the
bug is filled. </i><br>
</p>
</blockquote>
<p>Is that because there was a limitation to add the attachment
field?</p>
<p>Cheers!<br>
</p>
</blockquote>
<p>Oh, and I forgot to mention another extremely important feature
of the more detailed form: the <b>Possible duplicates </b>that
appear below! That would save us a lot of time categorising
duplicates.</p>
<p>Would it also possible to add that to the new guided form?</p>
<p>Cheers<br>
</p>
<pre class="moz-signature" cols="72">--
Stéphane Guillou
Quality Assurance Analyst | The Document Foundation
Email: <a class="moz-txt-link-abbreviated" href="mailto:stephane.guillou@libreoffice.org">stephane.guillou@libreoffice.org</a>
Mobile (France): +33 7 79 67 18 72
Matrix: @stragu:matrix.org
Fediverse: @stragu@mastodon.indie.host
Web: <a class="moz-txt-link-freetext" href="https://stragu.gitlab.io/">https://stragu.gitlab.io/</a></pre>
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