[Libreoffice-ux-advise] [Bug 97313] a11y libreoffice crashes in using nvda screen reader when i want to open a file by using control+o or in the file menu

[bugzilla-daemon at bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=97313

V Stuart Foote <vstuart.foote at utsa.edu> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |accessibility
             Status|UNCONFIRMED                 |NEEDINFO
                 CC|                            |vstuart.foote at utsa.edu
            Summary|accessibility: libreoffice  |a11y libreoffice crashes in
                   |crashes in using nvda       |using nvda screen reader
                   |screen reader when i want   |when i want to open a file
                   |to open a file by using     |by using control+o or in
                   |control+o or in the file    |the file menu
                   |menu                        |
     Ever confirmed|0                           |1

--- Comment #2 from V Stuart Foote <vstuart.foote at utsa.edu> ---
@Nasrin,

I also can not reproduce with NVDA 2015.3 on either Windows 8.1 Pro 64-bit
en-US, or Windows 10 Pro 64-bit en-US with
Version: 5.1.0.2 (x64)
Build ID: ecd3574d51754b043f865cf5bafee286d24db7cc
CPU Threads: 8; OS Version: Windows 6.29; UI Render: GL; 
Locale: en-US (en_US)

The UI and NVDA are stable, neither hangs nor lags when opening existing or new
documents wtih <Ctrl>+O or the File -> Open menu actions.

Stop the Quickstarter process and please clear your LibreOffice and your
OpenOffice user profiles. And clean up any residual installs of either
LibreOffice or Apache OpenOffice --especially, the quickstarter feature. Then
it is best to avoid that anti-feature in the install package by doing a custom
installation, it is found in the "Optional Components" panel. Expand that, and
locate and set the Quickstarter to sound the "this feature will not be
available" setting. Things will be much more reliable on Windows.

To NEEDINFO for feedback from OP on result when correcting user profile issues
and disabling the Quickstarter.

=-ref-=
https://wiki.documentfoundation.org/UserProfile#Resolving_corruption_in_the_user_profile

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