[Libreoffice-ux-advise] [Bug 102915] Restore Clear Direct Formatting (an uno: ResetAttributes command) to the context menu

[bugzilla-daemon at bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=102915

--- Comment #21 from tagezi <lera.goncharuk at gmail.com> ---
(In reply to kompilainenn from comment #20)
> (In reply to Heiko Tietze from comment #19)
> > https://plus.google.com/107566594492891737454/posts/T9RpbhVM2cS
> the vast majority want to have a menu item
> 
> Heiko, such surveys need make for any changes in UI

It is strange that we should have a debate and ballot on this simple point.
This is a very simple logical chain.
Assume people are novices. When they edit a document, they use the button
before their eyes, that is, those that are on the panel and they will not use
the Main or context menu, if they see necessary function. That is, for them it
does not matter what is in the context menu.
Now suppose that a person is skilled user of LO. If they create a new document,
all items in the context menu are meaningless to them. They do not use it,
because almost everything they can done by hot keys, which is much faster.
But we know that a very large number of documents have a history of several
years, and can be created by users that can not / do not want to use styles
(this is often true for MSO users). In this case, the editors spend time to put
in order the document. Moreover, if the document is a fairly simple format, it
is enough Ctrl+A and Ctrl+M. But if the formatting is complex, the editors
allocate small piece of text, reset a format and  set a text style for this
piece. Natural, as an experienced user, they notice that they spend a lot of
time on their hand movements, and a logical, to use of the right mouse button,
that is the context menu for Clear Direct Formatting.
There is one more category of users having an average experience. This is the
largest group is divided into two parts.
The first part wants to study and to use LO efficiently. They gradually come to
the opinion of experienced users and they will need the item.
The second group does not want to learn, they want that work will be performed.
Ideally, they want a maximum one button that will carry them any request. They
tolerate the context menu, because they can not do anything  about it. They do
not know how to use styles, what document structure is, and that the hot keys
perform a specific action more quickly, and do not want to know these. Their
task is only to the early completion of what they do.

All of this can be seen if you draw a decision tree.
Of course, users who want a single button for all occasions much more. And then
the question is, for whom do we make our product, for people who are not
interested anything, or for people who want to use LO effectively?

Normally, when developers do an application redesign, developers begin with the
study of business processes in which items are involved. And only after this,
they decide on  their movement or removal.

So it all looks very strange to me. And the fact that the return consciously
deleted functionality (ie consciously made mistakes) is now an enhancement, not
a bug.

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