[Libreoffice-ux-advise] [Bug 142830] Split the current "Help" menu into three separate top-level menus (instead of one) to separate help content, bug-reporting content, and 'about' content.

[bugzilla-daemon at bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=142830

--- Comment #12 from Mike Kaganski <mikekaganski at hotmail.com> ---
(In reply to Max L. from comment #11)
> Your logic is flawed. I emailed info at documentfoundation.org who asked me to
> put all my recommendations into Bugzilla, which I did. If I didn't bother to
> waste my time to email info at documentfoundation.org and if they didn't bother
> to waste their time to reply and refer me to Bugzilla, we wouldn't be having
> this conversation here.

No. LibreOffice offers to provide feedback. That's OK, and if user does not
find this option, they have other ways - like you did, or - unexpectedly - on
home page. What you did shows that it's all working nicely.

> Moreover, expecting corporate openspace workers to have the knowledge of
> Bugzilla and have the understanding, time, and will to register an account
> in order to describe and file a bug report is every bit unrealistic.

1. Corporate workers are better served by professional support [1] anyway.
2. A bug report without reporter having an account is a total nonsense. If you
only filed something, and then we were unable to contact you, you would be
unable to try to prove your PoV. Likewise, any bug report might need a
clarification, and people ask *reporter* for the details - and not having an
account would make most reports just junk. Note that simply using mail would
not work, since many people would use "no spam" unread mail accounts for that.

[1] https://www.libreoffice.org/get-help/professional-support/

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