Libreoffice in indian languages

[Chris Sherlock]

It could be that this wasn’t intentional, but I have to agree with Tor here. 

If you are using an old version of LO in an official capacity for a business or government, you aren’t in any way obligated to purchase support but morally I think it would be a very good idea to at least think about paying a developer to backport a fix for you. There are a number of companies and individual who I’m sure would be happy to help for compensation. 

Otherwise, there isn’t any point in being so direct in demanding a fix. If we don’t get paid, then we are volunteers. And even some of us (actually quite a few of us) are paid, we also spend our free time on LO because we love working on code and we want to make a contribution to the good of humanity. But that time isn’t free for you to allocate or demand we do anything. 

I’m sure that it was just a bad way of wording what you said, but it seems like a demand. Next time, it’s probably a bit nicer if you could have rephrased “Kindly have a look in the issue” to “If it’s not too much trouble, because we are using libreoffice 5.0.2 would someone be able to look into this a bit further?”. You’d still likely be told to consider a support contract, but there might be someone who takes up your case and decides to help without asking for payment. 

Chris

> On 3 Mar 2016, at 6:05 PM, Tor Lillqvist <tml at iki.fi> wrote:
> 
> 
> We are using libreoffice 5.0.2 due to official reasons.
> 
> Kindly have a look in the issue.
> 
> 
> That is almost rude, do you realize it? You are insisting on using a version that is known to have been superseded (with many issues fixed), yet you assume that people will be wanting to help you for free. If you have "official" reasons to use a specific outdated version, then you need an official support contract with some suitable support provider.
> 
> --tml 
> 
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