Problems crashing when trying to update Libre
Ilmari Lauhakangas
ilmari.lauhakangas at libreoffice.org
Mon Jun 16 17:31:37 UTC 2025
On 6/16/25 11:29, questions at suelowday.co.uk wrote:
> Hi
>
> Firstly, it ain't easy trying to find a way to report this and find
this address, especially as I am no expert.
>
> This is my Mac. I tried to update it with the latest Libre, but the
computer kept crashing. This was unfortunate, as I was in the process of
working on a presentation for later today.
>
> I have run first aid without a hitch, it showed no problems. I have
now opened the document and managed to print it without a hitch.
>
> I am concerned that this problem may be ongoing, so I am reporting it
to you, just in case!
> I haven't attempted to update Libre again, in case of more crashes,
and I need to work today.
Regarding ways to discover appropriate channels for questions, when you
click the "LibreOffice" menu on macOS ("Help" on other operating
systems), you will see two entries: Get Help Online, which leads to
https://ask.libreoffice.org/ and Send Feedback, which leads to
https://www.libreoffice.org/get-help/feedback/
The Feedback page mentions the Ask LibreOffice forum, but also has a
link for creating a bug report.
You can find more information on creating a report here:
https://wiki.documentfoundation.org/QA/BugReport
This list is for the development of LibreOffice and not for support or
bug reports.
In any case, as your screenshot shows "Intel", please make sure you did
not accidentally download the Apple Silicon version, which will not run
on an Intel Mac.
Ilmari
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