Problems crashing when trying to update Libre

Ilmari Lauhakangas ilmari.lauhakangas at libreoffice.org
Mon Jun 16 17:31:37 UTC 2025


On 6/16/25 11:29, questions at suelowday.co.uk wrote:
 > Hi
 >
 > Firstly, it ain't easy trying to find a way to report this and find 
this address, especially as I am no expert.
 >
 > This is my Mac. I tried to update it with the latest Libre, but the 
computer kept crashing. This was unfortunate, as I was in the process of 
working on a presentation for later today.
 >
 > I have run first aid without a hitch, it showed no problems. I have 
now opened the document and managed to print it without a hitch.
 >
 > I am concerned that this problem may be ongoing, so I am reporting it 
to you, just in case!
 > I haven't attempted to update Libre again, in case of more crashes, 
and I need to work today.

Regarding ways to discover appropriate channels for questions, when you 
click the "LibreOffice" menu on macOS ("Help" on other operating 
systems), you will see two entries: Get Help Online, which leads to 
https://ask.libreoffice.org/ and Send Feedback, which leads to 
https://www.libreoffice.org/get-help/feedback/

The Feedback page mentions the Ask LibreOffice forum, but also has a 
link for creating a bug report.

You can find more information on creating a report here: 
https://wiki.documentfoundation.org/QA/BugReport

This list is for the development of LibreOffice and not for support or 
bug reports.

In any case, as your screenshot shows "Intel", please make sure you did 
not accidentally download the Apple Silicon version, which will not run 
on an Intel Mac.

Ilmari


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