Sierra Wireless MC7354 doesn't wake up from

Diego López Montes dlopezm at teltronic.es
Fri Apr 8 13:59:46 UTC 2016


Hi Aleksander,

I hope that this is the relevant fragment. Caught it's not easy, 
verbosity is too detailed.


ModemManager[21502]: [/dev/cdc-wdm0] Received message (translated)...
 >>>>>> QMUX:
 >>>>>>   length  = 50
 >>>>>>   flags   = 0x80
 >>>>>>   service = "nas"
 >>>>>>   client  = 3
 >>>>>> QMI:
 >>>>>>   flags       = "indication"
 >>>>>>   transaction = 0
 >>>>>>   tlv_length  = 38
 >>>>>>   message     = "Serving System" (0x0024)
 >>>>>> TLV:
 >>>>>>   type       = "MNC PCS Digit Include Status" (0x29)
 >>>>>>   length     = 5
 >>>>>>   value      = D6:00:07:00:00
 >>>>>>   translated = [ mcc = '214' mnc = '7' includes_pcs_digit = 'no' ]
 >>>>>> TLV:
 >>>>>>   type       = "UMTS Primary Scrambling Code" (0x28)
 >>>>>>   length     = 2
 >>>>>>   value      = 33:01
 >>>>>>   translated = 307
 >>>>>> TLV:
 >>>>>>   type       = "Current PLMN" (0x12)
 >>>>>>   length     = 5
 >>>>>>   value      = D6:00:07:00:00
 >>>>>>   translated = [ mcc = '214' mnc = '7' description = '' ]
 >>>>>> TLV:
 >>>>>>   type       = "Data Service Capability" (0x11)
 >>>>>>   length     = 5
 >>>>>>   value      = 04:03:04:05:0C
 >>>>>>   translated = { [0] = 'hsdpa ' [1] = 'hsupa ' [2] = 'wcdma ' 
[3] = 'hsdpa-plus '}
 >>>>>> TLV:
 >>>>>>   type       = "Serving System" (0x01)
 >>>>>>   length     = 6
 >>>>>>   value      = 01:01:01:02:01:05
 >>>>>>   translated = [ registration_state = 'registered' 
cs_attach_state = 'attached' ps_attach_state = 'attached' 
selected_network = '3gpp' radio_interfaces = '{ [0] = 'umts '}' ]
ModemManager[21502]: <debug> [1460120779.631298] 
[mm-broadband-modem-qmi.c:4607] common_process_serving_system_3gpp(): 
Processing 3GPP info...
ModemManager[21502]: [/dev/cdc-wdm0] Received message...
 >>>>>> RAW:
 >>>>>>   length = 34
 >>>>>>   data   = 
01:21:00:80:01:0A:04:00:00:22:00:15:00:01:02:00:01:00:10:02:00:1A:04:11:04:00:03:00:F8:03:12:01:00:04
ModemManager[21502]: [/dev/cdc-wdm0] Received message (translated)...
 >>>>>> QMUX:
 >>>>>>   length  = 33
 >>>>>>   flags   = 0x80
 >>>>>>   service = "wds"
 >>>>>>   client  = 10
 >>>>>> QMI:
 >>>>>>   flags       = "indication"
 >>>>>>   transaction = 0
 >>>>>>   tlv_length  = 21
 >>>>>>   message     = "Packet Service Status" (0x0022)
 >>>>>> TLV:
 >>>>>>   type       = "Connection Status" (0x01)
 >>>>>>   length     = 2
 >>>>>>   value      = 01:00
 >>>>>>   translated = [ status = 'disconnected' 
reconfiguration_required = 'no' ]
 >>>>>> TLV:
 >>>>>>   type       = "Call End Reason" (0x10)
 >>>>>>   length     = 2
 >>>>>>   value      = 1A:04
 >>>>>>   translated = (null)
 >>>>>> TLV:
 >>>>>>   type       = "Verbose Call End Reason" (0x11)
 >>>>>>   length     = 4
 >>>>>>   value      = 03:00:F8:03
 >>>>>>   translated = [ type = 'cm' reason = '1016' ]
 >>>>>> TLV:
 >>>>>>   type       = "IP Family" (0x12)
 >>>>>>   length     = 1
 >>>>>>   value      = 04
 >>>>>>   translated = ipv4
ModemManager[21502]: [/dev/cdc-wdm0] Received message...
 >>>>>> RAW:
 >>>>>>   length = 51
 >>>>>>   data   = 
01:32:00:80:03:03:04:00:00:24:00:26:00:29:05:00:D6:00:07:00:00:28:02:00:33:01:12:05:00:D6:00:07:00:00:11:05:00:04:03:04:05:0C:01:06:00:01:01:01:02:01:05
ModemManager[21502]: [/dev/cdc-wdm0] Received message (translated)...
 >>>>>> QMUX:
 >>>>>>   length  = 50
 >>>>>>   flags   = 0x80
 >>>>>>   service = "nas"
 >>>>>>   client  = 3
 >>>>>> QMI:
 >>>>>>   flags       = "indication"
 >>>>>>   transaction = 0
 >>>>>>   tlv_length  = 38
 >>>>>>   message     = "Serving System" (0x0024)
 >>>>>> TLV:
 >>>>>>   type       = "MNC PCS Digit Include Status" (0x29)
 >>>>>>   length     = 5
 >>>>>>   value      = D6:00:07:00:00
 >>>>>>   translated = [ mcc = '214' mnc = '7' includes_pcs_digit = 'no' ]
 >>>>>> TLV:
 >>>>>>   type       = "UMTS Primary Scrambling Code" (0x28)
 >>>>>>   length     = 2
 >>>>>>   value      = 33:01
 >>>>>>   translated = 307
 >>>>>> TLV:
 >>>>>>   type       = "Current PLMN" (0x12)
 >>>>>>   length     = 5
 >>>>>>   value      = D6:00:07:00:00
 >>>>>>   translated = [ mcc = '214' mnc = '7' description = '' ]
 >>>>>> TLV:
 >>>>>>   type       = "Data Service Capability" (0x11)
 >>>>>>   length     = 5
 >>>>>>   value      = 04:03:04:05:0C
 >>>>>>   translated = { [0] = 'hsdpa ' [1] = 'hsupa ' [2] = 'wcdma ' 
[3] = 'hsdpa-plus '}
 >>>>>> TLV:
 >>>>>>   type       = "Serving System" (0x01)
 >>>>>>   length     = 6
 >>>>>>   value      = 01:01:01:02:01:05
 >>>>>>   translated = [ registration_state = 'registered' 
cs_attach_state = 'attached' ps_attach_state = 'attached' 
selected_network = '3gpp' radio_interfaces = '{ [0] = 'umts '}' ]

> Hoola Diego,
>
>
>> I’m dealing with a Sierra Wireless MC7354. I’m testing it on coverage
>> limits
>> (removing antenna) on UTMS. In normal operation, RRC_STATE moves between
>> CELL_DCH, CELL_FACH and CONNECTING while ModemManager.Modem.state keeps
>> CONNECTED. Sometimes the modem reach DISCONNECTED state in spite of  the
>> fact that ModemManager.Modem.state keeps CONNECTED too. In this state,
>> Modem
>> doesn’t reconnect anymore until I make disable/enable call.
>>
>>
>>
>> ModemManager: 1.5.990
>>
>> Libqmi: 1.14.0
>>
>>
>>
>> /org/freedesktop/ModemManager1/Modem/2 (device id
>> '71b5b889cd96eb7ea3b168717ad0a971b168d7d5')
>>
>>    -------------------------
>>
>>    Hardware |   manufacturer: 'Sierra Wireless, Incorporated'
>>
>>             |          model: 'MC7354'
>>
>>             |       revision: 'SWI9X15C_05.05.16.02 r21040 carmd-fwbuild1
>> 2014/03/17 23:49:48'
>>
>>             |      supported: 'gsm-umts
>>
>>             |                  cdma-evdo
>>
>>             |                  lte
>>
>>             |                  cdma-evdo, gsm-umts
>>
>>             |                  gsm-umts, lte
>>
>>             |                  cdma-evdo, lte
>>
>>             |                  cdma-evdo, gsm-umts, lte'
>>
>>             |        current: 'cdma-evdo, gsm-umts, lte'
>>
>>             |   equipment id: '359225050867845'
>>
>>    -------------------------
>>
>>    System   |         device:
>> '/sys/devices/pci0000:00/0000:00:1a.7/usb1/1-1'
>>
>>             |        drivers: 'qmi_wwan, option1'
>>
>>             |         plugin: 'Sierra'
>>
>>             |   primary port: 'cdc-wdm0'
>>
>>             |          ports: 'ttyUSB0 (qcdm), ttyUSB2 (at), cdc-wdm0
>> (qmi),
>> wwan0 (net), wwan1 (net), cdc-wdm1 (qmi)'
>>
>>    -------------------------
>>
>>    Numbers  |           own : 'unknown'
>>
>>    -------------------------
>>
>>    Status   |           lock: 'sim-pin2'
>>
>>             | unlock retries: 'sim-pin (3), sim-pin2 (3), sim-puk (10),
>> sim-puk2 (10)'
>>
>>             |          state: 'connected'
>>
>>             |    power state: 'on'
>>
>>             |    access tech: 'umts'
>>
>>             | signal quality: '4' (recent)
>>
>>    -------------------------
>>
>>    Modes    |      supported: 'allowed: 2g, 3g, 4g; preferred: none'
>>
>>             |        current: 'allowed: 2g, 3g, 4g; preferred: none'
>>
>>    -------------------------
>>
>>    Bands    |      supported: 'cdma-bc0-cellular-800, cdma-bc1-pcs-1900,
>> cdma-bc10-secondary-800, cdma-bc15-aws, dcs, egsm, pcs, g850, u2100,
>> u1900,
>> u17iv, u850, u900, eutran-ii, eutran-iv, eutran-v, eutran-xiii,
>> eutran-xvii,
>> eutran-xxv'
>>
>>             |        current: 'cdma-bc15-aws, dcs, egsm, pcs, g850, u2100,
>> u1900, u850, u900, eutran-ii, eutran-iv, eutran-v, eutran-xvii'
>>
>>    -------------------------
>>
>>    IP       |      supported: 'ipv4, ipv6, ipv4v6'
>>
>>    -------------------------
>>
>>    3GPP     |           imei: '359225050867845'
>>
>>             |  enabled locks: 'none'
>>
>>             |    operator id: '21407'
>>
>>             |  operator name: 'unknown'
>>
>>             |   subscription: 'unknown'
>>
>>             |   registration: 'home'
>>
>>    -------------------------
>>
>>    CDMA     |           meid: '35922505086784'
>>
>>             |            esn: '805E24AC'
>>
>>             |            sid: 'unknown'
>>
>>             |            nid: 'unknown'
>>
>>             |   registration: CDMA1x 'unknown'
>>
>>             |                 EV-DO  'unknown'
>>
>>             |     activation: 'not-activated'
>>
>>    -------------------------
>>
>>    SIM      |           path: '/org/freedesktop/ModemManager1/SIM/2'
>>
>>
>>
>>    -------------------------
>>
>>    Bearers  |          paths: '/org/freedesktop/ModemManager1/Bearer/2'
>>
>>
>>
>>
>>
>> AT!GSTATUS?:
>>
>>
>>
>> !GSTATUS:
>>
>> Current Time:  2193                         Temperature: 52
>>
>> Bootup Time:   6                               Mode:        ONLINE
>>
>> System mode:   WCDMA              PS state:    Attached
>>
>> WCDMA band:    WCDMA 2100
>>
>> WCDMA channel: 10838
>>
>> GMM (PS) state:REGISTERED     NORMAL SERVICE
>>
>> MM (CS) state: IDLE                        NORMAL SERVICE
>>
>>
>>
>> WCDMA L1 state:L1M_PCH_SLEEP           LAC:         13C8 (5064)
>>
>> RRC state:   DISCONNECTED        Cell ID:     02EEC7E3 (49203171)
>>
>> RxM RSSI C0:   -99                            RxD RSSI C0: -106
>>
>> RxM RSSI C1:   -106                          RxD RSSI C1: -106
>>
>>
>>
> Could you please gather ModemManager debug logs while reproducing this?
> See https://www.freedesktop.org/wiki/Software/ModemManager/Debugging/
>
>



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