Modem is stuck in the state MM state machine "connecting-->disconnecting"

Oskar . oggw at hotmail.com
Wed Jul 4 15:14:30 UTC 2018


Hi,

I am having a hard time figuring out what type of error I am doing.

Data:

>lsusb

Bus 001 Device 008: ID 05c6:9025 Qualcomm, Inc. Qualcomm HSUSB Device


>usb-devices

T:  Bus=01 Lev=01 Prnt=01 Port=05 Cnt=02 Dev#=  8 Spd=480 MxCh= 0
D:  Ver= 2.00 Cls=00(>ifc ) Sub=00 Prot=00 MxPS=64 #Cfgs=  1
P:  Vendor=05c6 ProdID=9025 Rev=02.28
S:  Manufacturer=Cellient
S:  Product=Cellient
S:  SerialNumber=0123456789ABCDEF
C:  #Ifs= 5 Cfg#= 1 Atr=80 MxPwr=500mA
I:  If#= 0 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=ff Prot=ff Driver=(none)
I:  If#= 1 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=42 Prot=01 Driver=(none)
I:  If#= 2 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=00 Prot=00 Driver=(none)
I:  If#= 3 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=00 Prot=00 Driver=(none)
I:  If#= 4 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=ff Prot=ff Driver=qmi_wwan



[root at localhost ~]# mmcli -m 0

/org/freedesktop/ModemManager1/Modem/0 (device id 'd258136d81a24a0af022cb46cc2964a298406efb')
  -------------------------
  Hardware |   manufacturer: 'Cellient Co. Ltd.'
           |          model: 'MPL200'
           |       revision: 'MPL200_05_0827  1  [Oct 16 2014 04:00:00]'
           |      supported: 'gsm-umts
           |                  lte
           |                  gsm-umts, lte'
           |        current: 'gsm-umts, lte'
           |   equipment id: '358049052670739'
  -------------------------
  System   |         device: '/sys/devices/pci0000:00/0000:00:14.0/usb1/1-6'
           |        drivers: 'qmi_wwan'
           |         plugin: 'Generic'
           |   primary port: 'cdc-wdm0'
           |          ports: 'wwp0s20f0u6i4 (net), cdc-wdm0 (qmi)'
  -------------------------
  Numbers  |           own : 'unknown'
  -------------------------
  Status   |           lock: 'sim-pin2'
           | unlock retries: 'sim-pin (3), sim-pin2 (3), sim-puk (10), sim-puk2 (10)'
           |          state: 'disconnecting'
           |    power state: 'on'
           |    access tech: 'umts'
           | signal quality: '55' (recent)
  -------------------------
  Modes    |      supported: 'allowed: 2g, 3g, 4g; preferred: none'
           |        current: 'allowed: 2g, 3g, 4g; preferred: none'
  -------------------------
  Bands    |      supported: 'dcs, egsm, pcs, g850, u2100, u850, u900, eutran-iii, eutran-vii, eutran-xx'
           |        current: 'dcs, egsm, pcs, g850, u2100, u850, u900, eutran-iii, eutran-vii, eutran-xx'
  -------------------------
  IP       |      supported: 'ipv4, ipv6, ipv4v6'
  -------------------------
  3GPP     |           imei: '358049052670739'
           |  enabled locks: 'none'
           |    operator id: '24001'
           |  operator name: 'unknown'
           |   subscription: 'unknown'
           |   registration: 'home'
  -------------------------
  SIM      |           path: '/org/freedesktop/ModemManager1/SIM/0'

  -------------------------
  Bearers  |          paths: '/org/freedesktop/ModemManager1/Bearer/0'



-----------------------------------------------------------------------------------------------------

ModemManager[8170]: <info>  [1530717067.234040] [mm-iface-modem-simple.c:641] connect_auth_ready(): Simple connect started...
ModemManager[8170]: <debug> [1530717067.234114] [mm-iface-modem-simple.c:651] connect_auth_ready():    PIN: unspecified
ModemManager[8170]: <debug> [1530717067.234143] [mm-iface-modem-simple.c:653] connect_auth_ready():    Operator ID: unspecified
ModemManager[8170]: <debug> [1530717067.234166] [mm-iface-modem-simple.c:655] connect_auth_ready():    Allowed roaming: yes
ModemManager[8170]: <debug> [1530717067.234190] [mm-iface-modem-simple.c:657] connect_auth_ready():    APN: online.telia.se
ModemManager[8170]: <debug> [1530717067.234213] [mm-iface-modem-simple.c:662] connect_auth_ready():    IP family: ipv4v6
ModemManager[8170]: <debug> [1530717067.234236] [mm-iface-modem-simple.c:673] connect_auth_ready():    Allowed authentication: unspecified
ModemManager[8170]: <debug> [1530717067.234258] [mm-iface-modem-simple.c:675] connect_auth_ready():    User: unspecified
ModemManager[8170]: <debug> [1530717067.234282] [mm-iface-modem-simple.c:677] connect_auth_ready():    Password: unspecified
ModemManager[8170]: <debug> [1530717067.234304] [mm-iface-modem-simple.c:679] connect_auth_ready():    Number: *99#
ModemManager[8170]: <info>  [1530717067.234327] [mm-iface-modem-simple.c:469] connection_step(): Simple connect state (4/8): Wait to get fully enabled
ModemManager[8170]: <debug> [1530717067.407673] [mm-broadband-modem-qmi.c:2951] load_signal_quality(): loading signal quality...
ModemManager[8170]: [/dev/cdc-wdm0] sent message...
<<<<<< RAW:
<<<<<<   length = 13
<<<<<<   data   = 01:0C:00:00:03:04:00:24:00:20:00:00:00
ModemManager[8170]: [/dev/cdc-wdm0] sent generic request (translated)...
<<<<<< QMUX:
<<<<<<   length  = 12
<<<<<<   flags   = 0x00
<<<<<<   service = "nas"
<<<<<<   client  = 4
<<<<<< QMI:
<<<<<<   flags       = "none"
<<<<<<   transaction = 36
<<<<<<   tlv_length  = 0
<<<<<<   message     = "Get Signal Strength" (0x0020)
ModemManager[8170]: [/dev/cdc-wdm0] received message...
<<<<<< RAW:
<<<<<<   length = 25
<<<<<<   data   = 01:18:00:80:03:04:02:24:00:20:00:0C:00:02:04:00:00:00:00:00:01:02:00:AB:05
ModemManager[8170]: [/dev/cdc-wdm0] received generic response (translated)...
<<<<<< QMUX:
<<<<<<   length  = 24
<<<<<<   flags   = 0x80
<<<<<<   service = "nas"
<<<<<<   client  = 4
<<<<<< QMI:
<<<<<<   flags       = "response"
<<<<<<   transaction = 36
<<<<<<   tlv_length  = 12
<<<<<<   message     = "Get Signal Strength" (0x0020)
<<<<<< TLV:
<<<<<<   type       = "Result" (0x02)
<<<<<<   length     = 4
<<<<<<   value      = 00:00:00:00
<<<<<<   translated = SUCCESS
<<<<<< TLV:
<<<<<<   type       = "Signal Strength" (0x01)
<<<<<<   length     = 2
<<<<<<   value      = AB:05
<<<<<<   translated = [ strength = '-85' radio_interface = 'umts' ]
ModemManager[8170]: <debug> [1530717067.410364] [mm-broadband-modem-qmi.c:2841] signal_strength_get_quality_and_access_tech(): Signal strength (umts): -85 dBm
ModemManager[8170]: <debug> [1530717067.410382] [mm-broadband-modem-qmi.c:2874] signal_strength_get_quality_and_access_tech(): Signal strength: -85 dBm --> 46%
ModemManager[8170]: <debug> [1530717067.410442] [mm-iface-modem.c:1206] update_signal_quality(): Modem /org/freedesktop/ModemManager1/Modem/0: signal quality updated (46)
ModemManager[8170]: <info>  [1530717077.410037] [mm-iface-modem-simple.c:641] connect_auth_ready(): Simple connect started...
ModemManager[8170]: <debug> [1530717077.410118] [mm-iface-modem-simple.c:651] connect_auth_ready():    PIN: unspecified
ModemManager[8170]: <debug> [1530717077.410166] [mm-iface-modem-simple.c:653] connect_auth_ready():    Operator ID: unspecified
ModemManager[8170]: <debug> [1530717077.410203] [mm-iface-modem-simple.c:655] connect_auth_ready():    Allowed roaming: yes
ModemManager[8170]: <debug> [1530717077.410242] [mm-iface-modem-simple.c:657] connect_auth_ready():    APN: online.telia.se
ModemManager[8170]: <debug> [1530717077.410279] [mm-iface-modem-simple.c:662] connect_auth_ready():    IP family: ipv4v6
ModemManager[8170]: <debug> [1530717077.410312] [mm-iface-modem-simple.c:673] connect_auth_ready():    Allowed authentication: unspecified
ModemManager[8170]: <debug> [1530717077.410344] [mm-iface-modem-simple.c:675] connect_auth_ready():    User: unspecified
ModemManager[8170]: <debug> [1530717077.410375] [mm-iface-modem-simple.c:677] connect_auth_ready():    Password: unspecified
ModemManager[8170]: <debug> [1530717077.410405] [mm-iface-modem-simple.c:679] connect_auth_ready():    Number: *99#
ModemManager[8170]: <info>  [1530717077.410435] [mm-iface-modem-simple.c:469] connection_step(): Simple connect state (4/8): Wait to get fully enabled
ModemManager[8170]: <debug> [1530717097.411058] [mm-broadband-modem-qmi.c:2951] load_signal_quality(): loading signal quality...
ModemManager[8170]: [/dev/cdc-wdm0] sent message...
<<<<<< RAW:
<<<<<<   length = 13
<<<<<<   data   = 01:0C:00:00:03:04:00:25:00:20:00:00:00
ModemManager[8170]: [/dev/cdc-wdm0] sent generic request (translated)...
<<<<<< QMUX:
<<<<<<   length  = 12
<<<<<<   flags   = 0x00
<<<<<<   service = "nas"
<<<<<<   client  = 4
<<<<<< QMI:
<<<<<<   flags       = "none"
<<<<<<   transaction = 37
<<<<<<   tlv_length  = 0
<<<<<<   message     = "Get Signal Strength" (0x0020)
ModemManager[8170]: [/dev/cdc-wdm0] received message...
<<<<<< RAW:
<<<<<<   length = 25
<<<<<<   data   = 01:18:00:80:03:04:02:25:00:20:00:0C:00:02:04:00:00:00:00:00:01:02:00:AB:05
ModemManager[8170]: [/dev/cdc-wdm0] received generic response (translated)...
<<<<<< QMUX:
<<<<<<   length  = 24
<<<<<<   flags   = 0x80
<<<<<<   service = "nas"
<<<<<<   client  = 4
<<<<<< QMI:
<<<<<<   flags       = "response"
<<<<<<   transaction = 37
<<<<<<   tlv_length  = 12
<<<<<<   message     = "Get Signal Strength" (0x0020)
<<<<<< TLV:
<<<<<<   type       = "Result" (0x02)
<<<<<<   length     = 4
<<<<<<   value      = 00:00:00:00
<<<<<<   translated = SUCCESS
<<<<<< TLV:
<<<<<<   type       = "Signal Strength" (0x01)
<<<<<<   length     = 2
<<<<<<   value      = AB:05
<<<<<<   translated = [ strength = '-85' radio_interface = 'umts' ]
ModemManager[8170]: <debug> [1530717097.427003] [mm-broadband-modem-qmi.c:2841] signal_strength_get_quality_and_access_tech(): Signal strength (umts): -85 dBm
ModemManager[8170]: <debug> [1530717097.427036] [mm-broadband-modem-qmi.c:2874] signal_strength_get_quality_and_access_tech(): Signal strength: -85 dBm --> 46%
ModemManager[8170]: <debug> [1530717097.427140] [mm-iface-modem.c:1206] update_signal_quality(): Modem /org/freedesktop/ModemManager1/Modem/0: signal quality updated (46)
ModemManag


Do you have any idea hat type of error this could be?
It is "registered" and waits until I type mmcli -m 0 --simple-connect="apn=<APN>".
And then outputs Timeout reached.


Best Regards
Oskar



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