Re: ModemManager 1.14.2 Setup - undefined symbol: mm_bearer_stats_get_failed_attempts​

Aleksander Morgado aleksander at aleksander.es
Fri Sep 25 07:32:20 UTC 2020


Hey!

> I was installing now another 5G modem and I realized that when I was running mmcli it was instantiating another ModemManager (before installed with snap) than the new installed version 1.14.2 so I remove it but now I can't run mmcli at all. It seems like mmcli does not find ModemManager. I tried to uninstall and install libmbim, libqmi and ModemManager but the result was the same. I am running it in an Ubuntu Server 20.04 version. Any help is really appretiated. Thanks in advance.
>

mmcli doesn't instantiate any ModemManager process, the system-level
MM service is not DBus activatable on purpose. If mmcli doesn't find
the MM service in the bus, it will just error out and report it didn't
find any. What I don't know is whether the Ubuntu snap package for MM
may do any kind of DBus activation, I have absolutely no idea how that
is setup. @Alfonso Sanchez-Beato could you help clarifying that?

> This are the outputs:
>
> edge1 at dai-edge1:~/Modem-Install/ModemManager-1.14.2$ ModemManager
> ModemManager[86544]: <info>  ModemManager (version 1.14.2) starting in system bus...
> ModemManager[86544]: <warn>  could not acquire the 'org.freedesktop.ModemManager1' service name
> ModemManager[86544]: <info>  ModemManager is shut down
>

Are you running this without sudo for some reason?
When the ModemManager process cannot acquire the service name it's
because either there is already another ModemManager process running,
or otherwise because you're not running it with enough privileges (it
must be run as root).

> edge1 at dai-edge1:~/Modem-Install/ModemManager-1.14.2$ sudo mmcli -L
> error: couldn't find the ModemManager process in the bus
>

That would mean there is no ModemManager process owning the service
well-known name.

> edge1 at dai-edge1:~/Modem-Install/ModemManager-1.14.2$ ModemManager --debug
> ModemManager[86553]: <info>  [1600967775.123602] ModemManager (version 1.14.2) starting in system bus...
> ModemManager[86553]: <debug> [1600967775.123933] [sleep-monitor] singleton created
> ModemManager[86553]: <debug> [1600967775.124881] bus acquired, creating manager...
> ModemManager[86553]: <debug> [1600967775.124974] [auth-provider] singleton created
> ModemManager[86553]: <debug> [1600967775.125303] [filter] created
> ModemManager[86553]: <debug> [1600967775.125315] [filter]   explicit whitelist:         yes
> ModemManager[86553]: <debug> [1600967775.125318] [filter]   explicit blacklist:         yes
> ModemManager[86553]: <debug> [1600967775.125322] [filter]   plugin whitelist:           yes
> ModemManager[86553]: <debug> [1600967775.125340] [filter]   virtual devices forbidden:  yes
> ModemManager[86553]: <debug> [1600967775.125344] [filter]   net devices allowed:        yes
> ModemManager[86553]: <debug> [1600967775.125347] [filter]   cdc-wdm devices allowed:    yes
> ModemManager[86553]: <debug> [1600967775.125350] [filter]   tty devices:
> ModemManager[86553]: <debug> [1600967775.125353] [filter]       blacklist applied:        no
> ModemManager[86553]: <debug> [1600967775.125356] [filter]       manual scan only applied: no
> ModemManager[86553]: <debug> [1600967775.125360] [filter]       platform driver check:    yes
> ModemManager[86553]: <debug> [1600967775.125363] [filter]       driver check:             yes
> ModemManager[86553]: <debug> [1600967775.125366] [filter]       cdc-acm interface check:  yes
> ModemManager[86553]: <debug> [1600967775.125369] [filter]       with net check:           yes
> ModemManager[86553]: <debug> [1600967775.125372] [filter]       default:                  forbidden
> ModemManager[86553]: <debug> [1600967775.125425] [plugin-manager] looking for plugins in '/usr/lib/x86_64-linux-gnu/ModemManager'
> ModemManager[86553]: <debug> [1600967775.125618] [plugin-manager] loaded shared 'Novatel' utils from '/usr/lib/x86_64-linux-gnu/ModemManager/libmm-shared-novatel.so'
> ModemManager[86553]: <debug> [1600967775.125718] [plugin-manager] loaded shared 'Icera' utils from '/usr/lib/x86_64-linux-gnu/ModemManager/libmm-shared-icera.so'
> ModemManager[86553]: <debug> [1600967775.125761] [plugin-manager] loaded shared 'Option' utils from '/usr/lib/x86_64-linux-gnu/ModemManager/libmm-shared-option.so'
> ModemManager[86553]: <debug> [1600967775.125839] [plugin-manager] loaded shared 'Sierra' utils from '/usr/lib/x86_64-linux-gnu/ModemManager/libmm-shared-sierra.so'
> ModemManager[86553]: <debug> [1600967775.125881] [plugin-manager] loaded shared 'Foxconn' utils from '/usr/lib/x86_64-linux-gnu/ModemManager/libmm-shared-foxconn.so'
> ModemManager[86553]: <debug> [1600967775.125959] [plugin-manager] loaded shared 'Xmm' utils from '/usr/lib/x86_64-linux-gnu/ModemManager/libmm-shared-xmm.so'
> ModemManager[86553]: <debug> [1600967775.126031] [plugin-manager] loaded shared 'Telit' utils from '/usr/lib/x86_64-linux-gnu/ModemManager/libmm-shared-telit.so'
> ModemManager[86553]: <debug> [1600967775.126135] [plugin-manager] loaded plugin 'wavecom' from '/usr/lib/x86_64-linux-gnu/ModemManager/libmm-plugin-wavecom.so'
> ModemManager[86553]: <debug> [1600967775.126149] [filter] registered plugin whitelist vendor id: 114f
> ModemManager[86553]: <debug> [1600967775.126200] [plugin-manager] loaded plugin 'anydata' from '/usr/lib/x86_64-linux-gnu/ModemManager/libmm-plugin-anydata.so'
> ModemManager[86553]: <debug> [1600967775.126209] [filter] registered plugin whitelist vendor id: 16d5
> ModemManager[86553]: <debug> [1600967775.126287] [plugin-manager] loaded plugin 'altair-lte' from '/usr/lib/x86_64-linux-gnu/ModemManager/libmm-plugin-altair-lte.so'
> ModemManager[86553]: <debug> [1600967775.126297] [filter] registered plugin whitelist product id: 216f:0047
> ModemManager[86553]: <debug> [1600967775.126343] [plugin-manager] loaded plugin 'novatel' from '/usr/lib/x86_64-linux-gnu/ModemManager/libmm-plugin-novatel.so'
> ModemManager[86553]: <debug> [1600967775.126352] [filter] registered plugin whitelist vendor id: 1410
> ModemManager[86553]: <debug> [1600967775.126437] [plugin-manager] loaded plugin 'u-blox' from '/usr/lib/x86_64-linux-gnu/ModemManager/libmm-plugin-ublox.so'
> ModemManager[86553]: <debug> [1600967775.126445] [filter] registered plugin whitelist vendor id: 1546
> ModemManager[86553]: <debug> [1600967775.126490] [plugin-manager] loaded plugin 'motorola' from '/usr/lib/x86_64-linux-gnu/ModemManager/libmm-plugin-motorola.so'
> ModemManager[86553]: <debug> [1600967775.126503] [filter] registered plugin whitelist product id: 22b8:3802
> ModemManager[86553]: <debug> [1600967775.126506] [filter] registered plugin whitelist product id: 22b8:4902
> ModemManager[86553]: <debug> [1600967775.126548] [plugin-manager] loaded plugin 'haier' from '/usr/lib/x86_64-linux-gnu/ModemManager/libmm-plugin-haier.so'
> ModemManager[86553]: <debug> [1600967775.126556] [filter] registered plugin whitelist vendor id: 201e
> ModemManager[86553]: <debug> [1600967775.126606] [plugin-manager] loaded plugin 'nokia' from '/usr/lib/x86_64-linux-gnu/ModemManager/libmm-plugin-nokia.so'
> ModemManager[86553]: <debug> [1600967775.126615] [filter] registered plugin whitelist vendor id: 0421
> ModemManager[86553]: <debug> [1600967775.126657] [plugin-manager] loaded plugin 'foxconn' from '/usr/lib/x86_64-linux-gnu/ModemManager/libmm-plugin-foxconn.so'
> ModemManager[86553]: <debug> [1600967775.126666] [filter] registered plugin whitelist vendor id: 0489
> ModemManager[86553]: <debug> [1600967775.126707] [plugin-manager] loaded plugin 'sierra' from '/usr/lib/x86_64-linux-gnu/ModemManager/libmm-plugin-sierra.so'
> ModemManager[86553]: <debug> [1600967775.126715] [filter] registered plugin whitelist vendor id: 1199
> ModemManager[86553]: <debug> [1600967775.126768] [plugin-manager] loaded plugin 'iridium' from '/usr/lib/x86_64-linux-gnu/ModemManager/libmm-plugin-iridium.so'
> ModemManager[86553]: <debug> [1600967775.126777] [filter] registered plugin whitelist vendor id: 1edd
> ModemManager[86553]: <debug> [1600967775.126826] [plugin-manager] loaded plugin 'via' from '/usr/lib/x86_64-linux-gnu/ModemManager/libmm-plugin-via.so'
> ModemManager[86553]: <debug> [1600967775.126874] [plugin-manager] loaded plugin 'option' from '/usr/lib/x86_64-linux-gnu/ModemManager/libmm-plugin-option.so'
> ModemManager[86553]: <debug> [1600967775.126883] [filter] registered plugin whitelist vendor id: 0af0
> ModemManager[86553]: <debug> [1600967775.126887] [filter] registered plugin whitelist vendor id: 1931
> ModemManager[86553]: <debug> [1600967775.126927] [plugin-manager] loaded plugin 'tp-link' from '/usr/lib/x86_64-linux-gnu/ModemManager/libmm-plugin-tplink.so'
> ModemManager[86553]: <debug> [1600967775.126934] [filter] registered plugin whitelist vendor id: 2357
> ModemManager[86553]: <debug> [1600967775.126979] [plugin-manager] loaded plugin 'fibocom' from '/usr/lib/x86_64-linux-gnu/ModemManager/libmm-plugin-fibocom.so'
> ModemManager[86553]: <debug> [1600967775.126988] [filter] registered plugin whitelist vendor id: 2cb7
> ModemManager[86553]: <debug> [1600967775.127030] [plugin-manager] loaded plugin 'generic' from '/usr/lib/x86_64-linux-gnu/ModemManager/libmm-plugin-generic.so'
> ModemManager[86553]: <debug> [1600967775.127076] [plugin-manager] loaded plugin 'broadmobi' from '/usr/lib/x86_64-linux-gnu/ModemManager/libmm-plugin-broadmobi.so'
> ModemManager[86553]: <debug> [1600967775.127084] [filter] registered plugin whitelist vendor id: 2020
> ModemManager[86553]: <debug> [1600967775.127172] [plugin-manager] loaded plugin 'cinterion' from '/usr/lib/x86_64-linux-gnu/ModemManager/libmm-plugin-cinterion.so'
> ModemManager[86553]: <debug> [1600967775.127182] [filter] registered plugin whitelist vendor id: 1e2d
> ModemManager[86553]: <debug> [1600967775.127186] [filter] registered plugin whitelist vendor id: 0681
> ModemManager[86553]: <debug> [1600967775.127250] [plugin-manager] loaded plugin 'linktop' from '/usr/lib/x86_64-linux-gnu/ModemManager/libmm-plugin-linktop.so'
> ModemManager[86553]: <debug> [1600967775.127259] [filter] registered plugin whitelist vendor id: 230d
> ModemManager[86553]: <debug> [1600967775.127354] [plugin-manager] loaded plugin 'huawei' from '/usr/lib/x86_64-linux-gnu/ModemManager/libmm-plugin-huawei.so'
> ModemManager[86553]: <debug> [1600967775.127363] [filter] registered plugin whitelist vendor id: 12d1
> ModemManager[86553]: <debug> [1600967775.127426] [plugin-manager] loaded plugin 'option-hso' from '/usr/lib/x86_64-linux-gnu/ModemManager/libmm-plugin-option-hso.so'
> ModemManager[86553]: <debug> [1600967775.127512] [plugin-manager] loaded plugin 'ericsson-mbm' from '/usr/lib/x86_64-linux-gnu/ModemManager/libmm-plugin-ericsson-mbm.so'
> ModemManager[86553]: <debug> [1600967775.127523] [filter] registered plugin whitelist tag: ID_MM_ERICSSON_MBM
> ModemManager[86553]: <debug> [1600967775.127577] [plugin-manager] loaded plugin 'sierra-legacy' from '/usr/lib/x86_64-linux-gnu/ModemManager/libmm-plugin-sierra-legacy.so'
> ModemManager[86553]: <debug> [1600967775.127634] [plugin-manager] loaded plugin 'longcheer' from '/usr/lib/x86_64-linux-gnu/ModemManager/libmm-plugin-longcheer.so'
> ModemManager[86553]: <debug> [1600967775.127643] [filter] registered plugin whitelist tag: ID_MM_LONGCHEER_TAGGED
> ModemManager[86553]: <debug> [1600967775.127648] [filter] registered plugin whitelist vendor id: 1c9e
> ModemManager[86553]: <debug> [1600967775.127651] [filter] registered plugin whitelist vendor id: 1bbb
> ModemManager[86553]: <debug> [1600967775.127722] [plugin-manager] loaded plugin 'thuraya' from '/usr/lib/x86_64-linux-gnu/ModemManager/libmm-plugin-thuraya.so'
> ModemManager[86553]: <debug> [1600967775.127731] [filter] registered plugin whitelist vendor id: 1a26
> ModemManager[86553]: <debug> [1600967775.127804] [plugin-manager] loaded plugin 'simtech' from '/usr/lib/x86_64-linux-gnu/ModemManager/libmm-plugin-simtech.so'
> ModemManager[86553]: <debug> [1600967775.127813] [filter] registered plugin whitelist vendor id: 1e0e
> ModemManager[86553]: <debug> [1600967775.127871] [plugin-manager] loaded plugin 'x22x' from '/usr/lib/x86_64-linux-gnu/ModemManager/libmm-plugin-x22x.so'
> ModemManager[86553]: <debug> [1600967775.127884] [filter] registered plugin whitelist tag: ID_MM_X22X_TAGGED
> ModemManager[86553]: <debug> [1600967775.127888] [filter] registered plugin whitelist vendor id: 0b3c
> ModemManager[86553]: <debug> [1600967775.127932] [plugin-manager] loaded plugin 'd-link' from '/usr/lib/x86_64-linux-gnu/ModemManager/libmm-plugin-dlink.so'
> ModemManager[86553]: <debug> [1600967775.127939] [filter] registered plugin whitelist vendor id: 2001
> ModemManager[86553]: <debug> [1600967775.127997] [plugin-manager] loaded plugin 'novatel-lte' from '/usr/lib/x86_64-linux-gnu/ModemManager/libmm-plugin-novatel-lte.so'
> ModemManager[86553]: <debug> [1600967775.128007] [filter] registered plugin whitelist product id: 1410:9010
> ModemManager[86553]: <debug> [1600967775.128051] [plugin-manager] loaded plugin 'samsumg' from '/usr/lib/x86_64-linux-gnu/ModemManager/libmm-plugin-samsung.so'
> ModemManager[86553]: <debug> [1600967775.128059] [filter] registered plugin whitelist product id: 04e8:6872
> ModemManager[86553]: <debug> [1600967775.128063] [filter] registered plugin whitelist product id: 04e8:6906
> ModemManager[86553]: <debug> [1600967775.128109] [plugin-manager] loaded plugin 'telit' from '/usr/lib/x86_64-linux-gnu/ModemManager/libmm-plugin-telit.so'
> ModemManager[86553]: <debug> [1600967775.128117] [filter] registered plugin whitelist vendor id: 1bc7
> ModemManager[86553]: <debug> [1600967775.128167] [plugin-manager] loaded plugin 'quectel' from '/usr/lib/x86_64-linux-gnu/ModemManager/libmm-plugin-quectel.so'
> ModemManager[86553]: <debug> [1600967775.128177] [filter] registered plugin whitelist vendor id: 2c7c
> ModemManager[86553]: <debug> [1600967775.128235] [plugin-manager] loaded plugin 'dell' from '/usr/lib/x86_64-linux-gnu/ModemManager/libmm-plugin-dell.so'
> ModemManager[86553]: <debug> [1600967775.128244] [filter] registered plugin whitelist vendor id: 413c
> ModemManager[86553]: <debug> [1600967775.128302] [plugin-manager] loaded plugin 'zte' from '/usr/lib/x86_64-linux-gnu/ModemManager/libmm-plugin-zte.so'
> ModemManager[86553]: <debug> [1600967775.128312] [filter] registered plugin whitelist vendor id: 19d2
> ModemManager[86553]: <debug> [1600967775.128365] [plugin-manager] loaded plugin 'mtk' from '/usr/lib/x86_64-linux-gnu/ModemManager/libmm-plugin-mtk.so'
> ModemManager[86553]: <debug> [1600967775.128373] [filter] registered plugin whitelist tag: ID_MM_MTK_TAGGED
> ModemManager[86553]: <debug> [1600967775.128425] [plugin-manager] loaded plugin 'pantech' from '/usr/lib/x86_64-linux-gnu/ModemManager/libmm-plugin-pantech.so'
> ModemManager[86553]: <debug> [1600967775.128437] [filter] registered plugin whitelist vendor id: 106c
> ModemManager[86553]: <debug> [1600967775.128482] [plugin-manager] loaded plugin 'nokia-icera' from '/usr/lib/x86_64-linux-gnu/ModemManager/libmm-plugin-nokia-icera.so'
> ModemManager[86553]: <debug> [1600967775.128490] [plugin-manager] successfully loaded 37 plugins
> ModemManager[86553]: <warn>  [1600967775.128726] could not acquire the 'org.freedesktop.ModemManager1' service name

Same error as above, are you not running as root?

> ModemManager[86553]: <debug> [1600967775.128745] [base-manager] stopping connection in object manager server
> ModemManager[86553]: <info>  [1600967775.129013] ModemManager is shut down
> ModemManager[86553]: <debug> [1600967775.129042] [sleep-monitor] singleton disposed
> ModemManager[86553]: <debug> [1600967775.129053] [auth-provider] singleton disposed
> edge1 at dai-edge1:~/Modem-Install/ModemManager-1.14.2$ lsusb
> Bus 002 Device 002: ID 2c7c:0800 Quectel Wireless Solutions Co., Ltd. RM500Q-GL
> Bus 002 Device 003: ID 2c7c:0800 Quectel Wireless Solutions Co., Ltd. RG500Q-EA
>

-- 
Aleksander
https://aleksander.es


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