RM510Q w/RM500Q Firmware AT trouble

[Rusty Nails]

im having an issue in windows and linux/modemmanager with this rm510q.  It
seems to start up then stop allowing at commands.  any tips on how to
resolve this?

[93736.682684] option1 ttyUSB3: GSM modem (1-port) converter now
disconnected from ttyUSB3
[93736.682723] option 2-2:1.3: device disconnected
[93736.682853] cdc_mbim 2-2:1.4 wwan0: unregister 'cdc_mbim'
usb-0000:00:1d.7-2, CDC MBIM
[93746.221704] usb 2-2: new high-speed USB device number 27 using ehci-pci
[93746.380581] usb 2-2: New USB device found, idVendor=2c7c,
idProduct=0800, bcdDevice= 4.14
[93746.380586] usb 2-2: New USB device strings: Mfr=1, Product=2,
SerialNumber=3
[93746.380590] usb 2-2: Product: RM500Q-GL
[93746.380593] usb 2-2: Manufacturer: Quectel
[93746.380596] usb 2-2: SerialNumber: 4ffea7a8
[93746.382788] option 2-2:1.0: GSM modem (1-port) converter detected
[93746.385903] usb 2-2: GSM modem (1-port) converter now attached to ttyUSB0
[93746.386151] option 2-2:1.1: GSM modem (1-port) converter detected
[93746.386509] usb 2-2: GSM modem (1-port) converter now attached to ttyUSB1
[93746.386742] option 2-2:1.2: GSM modem (1-port) converter detected
[93746.387043] usb 2-2: GSM modem (1-port) converter now attached to ttyUSB2
[93746.387287] option 2-2:1.3: GSM modem (1-port) converter detected
[93746.387799] usb 2-2: GSM modem (1-port) converter now attached to ttyUSB3
[93746.410516] cdc_mbim 2-2:1.4: setting rx_max = 16384
[93746.411047] cdc_mbim 2-2:1.4: cdc-wdm0: USB WDM device
[93746.411494] cdc_mbim 2-2:1.4 wwan0: register 'cdc_mbim' at
usb-0000:00:1d.7-2, CDC MBIM, 2a:f0:1b:0a:cc:4f
[93960.490346] usb 2-2: USB disconnect, device number 27
[93960.490754] option1 ttyUSB0: GSM modem (1-port) converter now
disconnected from ttyUSB0
[93960.490800] option 2-2:1.0: device disconnected
[93960.491883] option1 ttyUSB1: GSM modem (1-port) converter now
disconnected from ttyUSB1
[93960.491931] option 2-2:1.1: device disconnected
[93960.492272] option1 ttyUSB2: GSM modem (1-port) converter now
disconnected from ttyUSB2
[93960.492312] option 2-2:1.2: device disconnected
[93960.492624] option1 ttyUSB3: GSM modem (1-port) converter now
disconnected from ttyUSB3
[93960.492665] option 2-2:1.3: device disconnected
[93960.492792] cdc_mbim 2-2:1.4 wwan0: unregister 'cdc_mbim'
usb-0000:00:1d.7-2, CDC MBIM
[93969.893718] usb 2-2: new high-speed USB device number 28 using ehci-pci
[93970.052914] usb 2-2: New USB device found, idVendor=2c7c,
idProduct=0800, bcdDevice= 4.14
[93970.052920] usb 2-2: New USB device strings: Mfr=1, Product=2,
SerialNumber=3
[93970.052923] usb 2-2: Product: RM500Q-GL
[93970.052926] usb 2-2: Manufacturer: Quectel
[93970.052929] usb 2-2: SerialNumber: 4ffea7a8
[93970.054744] option 2-2:1.0: GSM modem (1-port) converter detected
[93970.056368] usb 2-2: GSM modem (1-port) converter now attached to ttyUSB0
[93970.056605] option 2-2:1.1: GSM modem (1-port) converter detected
[93970.061121] usb 2-2: GSM modem (1-port) converter now attached to ttyUSB1
[93970.061381] option 2-2:1.2: GSM modem (1-port) converter detected
[93970.061732] usb 2-2: GSM modem (1-port) converter now attached to ttyUSB2
[93970.061923] option 2-2:1.3: GSM modem (1-port) converter detected
[93970.063904] usb 2-2: GSM modem (1-port) converter now attached to ttyUSB3
[93970.085972] cdc_mbim 2-2:1.4: setting rx_max = 16384
[93970.086681] cdc_mbim 2-2:1.4: cdc-wdm0: USB WDM device
[93970.087620] cdc_mbim 2-2:1.4 wwan0: register 'cdc_mbim' at
usb-0000:00:1d.7-2, CDC MBIM, 2a:f0:1b:0a:cc:4f
[94145.532049] usb 2-2: USB disconnect, device number 28
[94145.532449] option1 ttyUSB0: GSM modem (1-port) converter now
disconnected from ttyUSB0
[94145.532494] option 2-2:1.0: device disconnected
[94145.535573] option1 ttyUSB1: GSM modem (1-port) converter now
disconnected from ttyUSB1
[94145.535626] option 2-2:1.1: device disconnected
[94145.536157] option1 ttyUSB2: GSM modem (1-port) converter now
disconnected from ttyUSB2
[94145.536197] option 2-2:1.2: device disconnected
[94145.536642] option1 ttyUSB3: GSM modem (1-port) converter now
disconnected from ttyUSB3
[94145.536680] option 2-2:1.3: device disconnected
[94145.536811] cdc_mbim 2-2:1.4 wwan0: unregister 'cdc_mbim'
usb-0000:00:1d.7-2, CDC MBIM
[94153.093294] PM: suspend entry (deep)
[94153.493420] Filesystems sync: 0.400 seconds
[94153.494050] Freezing user space processes ... (elapsed 0.003 seconds)
done.
[94153.497303] OOM killer disabled.
[94153.497304] Freezing remaining freezable tasks ... (elapsed 0.001
seconds) done.
[94153.498983] printk: Suspending console(s) (use no_console_suspend to
debug)
[94153.499614] wlp8s0: deauthenticating from 60:38:e0:ba:aa:aa by local
choice (Reason: 3=DEAUTH_LEAVING)
[94153.521695] sd 0:0:0:0: [sda] Synchronizing SCSI cache
[94153.565191] sd 0:0:0:0: [sda] Stopping disk
[94154.586075] ACPI: EC: interrupt blocked
[94154.609872] ACPI: Preparing to enter system sleep state S3
[94154.612088] ACPI: EC: event blocked
[94154.612089] ACPI: EC: EC stopped
[94154.612090] PM: Saving platform NVS memory
[94154.612384] Disabling non-boot CPUs ...
[94154.613846] smpboot: CPU 1 is now offline
[94154.614569] ACPI: Low-level resume complete
[94154.614569] ACPI: EC: EC started
[94154.614569] PM: Restoring platform NVS memory
[94154.622904] Enabling non-boot CPUs ...
[94154.622983] x86: Booting SMP configuration:
[94154.622984] smpboot: Booting Node 0 Processor 1 APIC 0x1
[94154.658736] CPU1 is up
[94154.660311] ACPI: Waking up from system sleep state S3
[94154.660993] ACPI: EC: interrupt unblocked
[94154.687504] ACPI: EC: event unblocked
[94154.687993] usb usb3: root hub lost power or was reset
[94154.688065] usb usb5: root hub lost power or was reset
[94154.688314] usb usb8: root hub lost power or was reset
[94154.688443] sdhci-pci 0000:14:00.1: Will use DMA mode even though HW
doesn't fully claim to support it.
[94154.688462] sdhci-pci 0000:14:00.1: Will use DMA mode even though HW
doesn't fully claim to support it.
[94154.689439] sd 0:0:0:0: [sda] Starting disk
[94154.690059] usb usb4: root hub lost power or was reset
[94154.690536] usb usb6: root hub lost power or was reset
[94154.690908] usb usb7: root hub lost power or was reset
[94154.698440] iwlwifi 0000:08:00.0: Radio type=0x1-0x2-0x0
[94154.822559] iwlwifi 0000:08:00.0: Radio type=0x1-0x2-0x0
[94154.929609] usb 1-6: reset high-speed USB device number 2 using ehci-pci
[94155.005465] ata2: SATA link down (SStatus 0 SControl 300)
[94155.005503] ata5: SATA link down (SStatus 0 SControl 300)
[94155.165623] ata6: SATA link up 1.5 Gbps (SStatus 113 SControl 300)
[94155.176514] OOM killer enabled.
[94155.176515] Restarting tasks ... done.
[94155.205253] ata6.00: configured for UDMA/100
[94155.261634] firewire_core 0000:14:00.0: rediscovered device fw0
[94155.365416] video LNXVIDEO:01: Restoring backlight state
[94155.367933] PM: suspend exit
[94156.117391] psmouse serio1: synaptics: queried max coordinates: x
[..5430], y [..4614]
[94158.253098] wlp8s0: authenticate with 60:38:e0:ba:aa:aa
[94158.255730] wlp8s0: send auth to 60:38:e0:ba:aa:aa (try 1/3)
[94158.286633] wlp8s0: authenticated
[94158.286907] wlp8s0: waiting for beacon from 60:38:e0:ba:aa:aa
[94158.389605] wlp8s0: associate with 60:38:e0:ba:aa:aa (try 1/3)
[94158.391530] wlp8s0: RX AssocResp from 60:38:e0:ba:aa:aa (capab=0x511
status=0 aid=5)
[94158.417620] wlp8s0: associated
[94159.513620] ata1: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[94159.729617] ata1.00: configured for UDMA/133
[94160.292789] wlp8s0: deauthenticating from 60:38:e0:ba:aa:aa by local
choice (Reason: 3=DEAUTH_LEAVING)
[94160.329138] RTL8211B Gigabit Ethernet r8169-2000:00: attached PHY driver
[RTL8211B Gigabit Ethernet] (mii_bus:phy_addr=r8169-2000:00, irq=IGNORE)
[94160.551273] r8169 0000:20:00.0 enp32s0: Link is Down
[94160.567452] iwlwifi 0000:08:00.0: Radio type=0x1-0x2-0x0
[94160.690572] iwlwifi 0000:08:00.0: Radio type=0x1-0x2-0x0
[94163.814991] wlp8s0: authenticate with 60:38:e0:ba:aa:aa
[94163.816902] wlp8s0: send auth to 60:38:e0:ba:aa:aa (try 1/3)
[94163.817720] wlp8s0: authenticated
[94163.825600] wlp8s0: associate with 60:38:e0:ba:aa:aa (try 1/3)
[94163.827279] wlp8s0: RX AssocResp from 60:38:e0:ba:aa:aa (capab=0x511
status=0 aid=5)
[94163.852401] wlp8s0: associated
[94164.831961] IPv6: ADDRCONF(NETDEV_CHANGE): wlp8s0: link becomes ready
[94177.953714] usb 2-2: new high-speed USB device number 29 using ehci-pci
[94178.112704] usb 2-2: New USB device found, idVendor=2c7c,
idProduct=0800, bcdDevice= 4.14
[94178.112709] usb 2-2: New USB device strings: Mfr=1, Product=2,
SerialNumber=3
[94178.112713] usb 2-2: Product: RM500Q-GL
[94178.112716] usb 2-2: Manufacturer: Quectel
[94178.112719] usb 2-2: SerialNumber: 4ffea7a8
[94178.116910] option 2-2:1.0: GSM modem (1-port) converter detected
[94178.117255] usb 2-2: GSM modem (1-port) converter now attached to ttyUSB0
[94178.117481] option 2-2:1.1: GSM modem (1-port) converter detected
[94178.117851] usb 2-2: GSM modem (1-port) converter now attached to ttyUSB1
[94178.118101] option 2-2:1.2: GSM modem (1-port) converter detected
[94178.121293] usb 2-2: GSM modem (1-port) converter now attached to ttyUSB2
[94178.121547] option 2-2:1.3: GSM modem (1-port) converter detected
[94178.121752] usb 2-2: GSM modem (1-port) converter now attached to ttyUSB3
[94178.142834] cdc_mbim 2-2:1.4: setting rx_max = 16384
[94178.143945] cdc_mbim 2-2:1.4: cdc-wdm0: USB WDM device
[94178.145209] cdc_mbim 2-2:1.4 wwan0: register 'cdc_mbim' at
usb-0000:00:1d.7-2, CDC MBIM, 2a:f0:1b:0a:cc:4f
[94260.187584] usb 2-2: USB disconnect, device number 29
[94260.188775] option1 ttyUSB0: GSM modem (1-port) converter now
disconnected from ttyUSB0
[94260.188813] option 2-2:1.0: device disconnected
[94260.194812] option1 ttyUSB1: GSM modem (1-port) converter now
disconnected from ttyUSB1
[94260.194859] option 2-2:1.1: device disconnected
[94260.195299] option1 ttyUSB2: GSM modem (1-port) converter now
disconnected from ttyUSB2
[94260.195331] option 2-2:1.2: device disconnected
[94260.195684] option1 ttyUSB3: GSM modem (1-port) converter now
disconnected from ttyUSB3
[94260.195714] option 2-2:1.3: device disconnected
[94260.195816] cdc_mbim 2-2:1.4 wwan0: unregister 'cdc_mbim'
usb-0000:00:1d.7-2, CDC MBIM
[94269.905648] usb 2-2: new high-speed USB device number 30 using ehci-pci
[94270.064814] usb 2-2: New USB device found, idVendor=2c7c,
idProduct=0800, bcdDevice= 4.14
[94270.064820] usb 2-2: New USB device strings: Mfr=1, Product=2,
SerialNumber=3
[94270.064823] usb 2-2: Product: RM500Q-GL
[94270.064826] usb 2-2: Manufacturer: Quectel
[94270.064829] usb 2-2: SerialNumber: 4ffea7a8
[94270.069535] option 2-2:1.0: GSM modem (1-port) converter detected
[94270.070002] usb 2-2: GSM modem (1-port) converter now attached to ttyUSB0
[94270.070221] option 2-2:1.1: GSM modem (1-port) converter detected
[94270.070521] usb 2-2: GSM modem (1-port) converter now attached to ttyUSB1
[94270.070747] option 2-2:1.2: GSM modem (1-port) converter detected
[94270.071018] usb 2-2: GSM modem (1-port) converter now attached to ttyUSB2
[94270.071260] option 2-2:1.3: GSM modem (1-port) converter detected
[94270.071570] usb 2-2: GSM modem (1-port) converter now attached to ttyUSB3
[94270.095741] cdc_mbim 2-2:1.4: setting rx_max = 16384
[94270.098701] cdc_mbim 2-2:1.4: cdc-wdm0: USB WDM device
[94270.100133] cdc_mbim 2-2:1.4 wwan0: register 'cdc_mbim' at
usb-0000:00:1d.7-2, CDC MBIM, 2a:f0:1b:0a:cc:4f
[94482.992421] usb 2-2: USB disconnect, device number 30
[94482.992846] option1 ttyUSB0: GSM modem (1-port) converter now
disconnected from ttyUSB0
[94482.992898] option 2-2:1.0: device disconnected
[94482.996326] option1 ttyUSB1: GSM modem (1-port) converter now
disconnected from ttyUSB1
[94482.996364] option 2-2:1.1: device disconnected
[94482.998197] option1 ttyUSB2: GSM modem (1-port) converter now
disconnected from ttyUSB2
[94482.998240] option 2-2:1.2: device disconnected
[94482.999210] option1 ttyUSB3: GSM modem (1-port) converter now
disconnected from ttyUSB3
[94482.999245] option 2-2:1.3: device disconnected
[94482.999354] cdc_mbim 2-2:1.4 wwan0: unregister 'cdc_mbim'
usb-0000:00:1d.7-2, CDC MBIM
[94492.537690] usb 2-2: new high-speed USB device number 31 using ehci-pci
[94492.697071] usb 2-2: New USB device found, idVendor=2c7c,
idProduct=0800, bcdDevice= 4.14
[94492.697078] usb 2-2: New USB device strings: Mfr=1, Product=2,
SerialNumber=3
[94492.697081] usb 2-2: Product: RM500Q-GL
[94492.697084] usb 2-2: Manufacturer: Quectel
[94492.697087] usb 2-2: SerialNumber: 4ffea7a8
[94492.699150] option 2-2:1.0: GSM modem (1-port) converter detected
[94492.703426] usb 2-2: GSM modem (1-port) converter now attached to ttyUSB0
[94492.703694] option 2-2:1.1: GSM modem (1-port) converter detected
[94492.704418] usb 2-2: GSM modem (1-port) converter now attached to ttyUSB1
[94492.704648] option 2-2:1.2: GSM modem (1-port) converter detected
[94492.704818] usb 2-2: GSM modem (1-port) converter now attached to ttyUSB2
[94492.705055] option 2-2:1.3: GSM modem (1-port) converter detected
[94492.708902] usb 2-2: GSM modem (1-port) converter now attached to ttyUSB3
[94492.731453] cdc_mbim 2-2:1.4: setting rx_max = 16384
[94492.732220] cdc_mbim 2-2:1.4: cdc-wdm0: USB WDM device
[94492.732851] cdc_mbim 2-2:1.4 wwan0: register 'cdc_mbim' at
usb-0000:00:1d.7-2, CDC MBIM, 2a:f0:1b:0a:cc:4f
[94636.819848] usb 2-2: USB disconnect, device number 31
[94636.820267] option1 ttyUSB0: GSM modem (1-port) converter now
disconnected from ttyUSB0
[94636.820322] option 2-2:1.0: device disconnected
[94636.829888] option1 ttyUSB1: GSM modem (1-port) converter now
disconnected from ttyUSB1
[94636.829951] option 2-2:1.1: device disconnected
[94636.832955] option1 ttyUSB2: GSM modem (1-port) converter now
disconnected from ttyUSB2
[94636.832991] option 2-2:1.2: device disconnected
[94636.835708] option1 ttyUSB3: GSM modem (1-port) converter now
disconnected from ttyUSB3
[94636.835739] option 2-2:1.3: device disconnected
[94636.835833] cdc_mbim 2-2:1.4 wwan0: unregister 'cdc_mbim'
usb-0000:00:1d.7-2, CDC MBIM
[94646.621719] usb 2-2: new high-speed USB device number 32 using ehci-pci
[94646.781208] usb 2-2: New USB device found, idVendor=2c7c,
idProduct=0800, bcdDevice= 4.14
[94646.781213] usb 2-2: New USB device strings: Mfr=1, Product=2,
SerialNumber=3
[94646.781217] usb 2-2: Product: RM500Q-GL
[94646.781220] usb 2-2: Manufacturer: Quectel
[94646.781223] usb 2-2: SerialNumber: 4ffea7a8
[94646.785189] option 2-2:1.0: GSM modem (1-port) converter detected
[94646.785857] usb 2-2: GSM modem (1-port) converter now attached to ttyUSB0
[94646.786084] option 2-2:1.1: GSM modem (1-port) converter detected
[94646.786433] usb 2-2: GSM modem (1-port) converter now attached to ttyUSB1
[94646.786817] option 2-2:1.2: GSM modem (1-port) converter detected
[94646.787087] usb 2-2: GSM modem (1-port) converter now attached to ttyUSB2
[94646.787452] option 2-2:1.3: GSM modem (1-port) converter detected
[94646.787718] usb 2-2: GSM modem (1-port) converter now attached to ttyUSB3
[94646.810093] cdc_mbim 2-2:1.4: setting rx_max = 16384
[94646.810858] cdc_mbim 2-2:1.4: cdc-wdm0: USB WDM device
[94646.811612] cdc_mbim 2-2:1.4 wwan0: register 'cdc_mbim' at
usb-0000:00:1d.7-2, CDC MBIM, 2a:f0:1b:0a:cc:4f
russ at russ-Studio-1745:~$ lsusb -t
/:  Bus 08.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
/:  Bus 07.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
/:  Bus 06.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
/:  Bus 05.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
/:  Bus 04.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
/:  Bus 03.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
/:  Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/6p, 480M
    |__ Port 2: Dev 32, If 0, Class=Vendor Specific Class, Driver=option,
480M
    |__ Port 2: Dev 32, If 1, Class=Vendor Specific Class, Driver=option,
480M
    |__ Port 2: Dev 32, If 2, Class=Vendor Specific Class, Driver=option,
480M
    |__ Port 2: Dev 32, If 3, Class=Vendor Specific Class, Driver=option,
480M
    |__ Port 2: Dev 32, If 4, Class=Communications, Driver=cdc_mbim, 480M
    |__ Port 2: Dev 32, If 5, Class=CDC Data, Driver=cdc_mbim, 480M
/:  Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/6p, 480M
    |__ Port 6: Dev 2, If 0, Class=Video, Driver=uvcvideo, 480M
    |__ Port 6: Dev 2, If 1, Class=Video, Driver=uvcvideo, 480M
russ at russ-Studio-1745:~$ mmcli -m 0
error: couldn't find modem at '/org/freedesktop/ModemManager1/Modem/0'
russ at russ-Studio-1745:~$
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