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<title>Problems with Sierra Wireless EM7305</title>
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<p style="padding: 0; margin: 0;" data-mce-style="padding: 0; margin: 0;">Hi,</p><p constructor="constructor"><br></p><p constructor="constructor">when I try to run the modem with qmi support, nm-applet askes for the pin.<br>The SIM accepts the PIN and after a while the motdem resets itself and disappears from the usb bus, to show up after 1-2 seconds again.<br></p><p constructor="constructor">If I do it to often, the Modem changes its product_id to 9040 and has only 1 Interface (udev loads qcserial) and only 1 bConfiguration Value.<br></p><p constructor="constructor">And it doesn't work at all, the only thing which helps is to remove all power supply.</p><p constructor="constructor">After that it shows up with the product_id 9041 again.<br></p><p constructor="constructor">Kernel Version is 4.5.7<br></p><p constructor="constructor"><br></p><p constructor="constructor">When I Try to run the modem in mbim mode, I'll get this messages:<br></p><p constructor="constructor"><br></p><p constructor="constructor">Jul 12 16:33:37 ThinClient kernel: usbcore: registered new interface driver cdc_ncm<br>Jul 12 16:33:38 ThinClient kernel: usbcore: registered new interface driver cdc_wdm<br>Jul 12 16:33:38 ThinClient kernel: cdc_mbim 3-11:2.12: cdc-wdm0: USB WDM device<br>Jul 12 16:33:38 ThinClient kernel: cdc_mbim 3-11:2.12 wwan0: register 'cdc_mbim' at usb-0000:00:14.0-11, CDC MBIM, a6:b5:9c:ec:6b:b5<br>Jul 12 16:33:38 ThinClient kernel: usbcore: registered new interface driver cdc_mbim<br>Jul 12 16:33:38 ThinClient ModemManager[2100]: opening device...<br>Jul 12 16:33:38 ThinClient ModemManager[2100]: cannot connect to proxy: Could not connect: Connection refused<br>Jul 12 16:33:38 ThinClient ModemManager[2100]: spawning new mbim-proxy (try 1)...<br>Jul 12 16:33:38 ThinClient ModemManager[2100]: [/dev/cdc-wdm0] Read max control message size from descriptors file: 4096<br>Jul 12 16:33:38 ThinClient ModemManager[2100]: [/dev/cdc-wdm0] unexpected port hangup!<br>Jul 12 16:34:08 ThinClient ModemManager[2100]: proxy configuration failed: closed<br>Jul 12 16:34:08 ThinClient ModemManager[2100]: <info> Creating modem with plugin 'Generic' and '2' ports <br>Jul 12 16:34:08 ThinClient ModemManager[2100]: <warn> Could not grab port (usbmisc/cdc-wdm0): 'Cannot add port 'usbmisc/cdc-wdm0', unsupported' <br>Jul 12 16:34:08 ThinClient ModemManager[2100]: <warn> Couldn't create modem for device at '/sys/devices/pci0000:00/0000:00:14.0/usb3/3-11': Failed to find primary AT port <br>Jul 12 16:37:17 ThinClient ModemManager[2100]: <info> Caught signal, shutting down... <br>Jul 12 16:37:17 ThinClient NetworkManager[2193]: <info> ModemManager disappeared from bus<br>Jul 12 16:37:17 ThinClient ModemManager[2100]: <info> ModemManager is shut down <br>Jul 12 16:37:17 ThinClient ModemManager[4512]: <info> ModemManager (version 1.4.12) starting in system bus... <br>Jul 12 16:37:17 ThinClient NetworkManager[2193]: <info> ModemManager disappeared from bus<br>Jul 12 16:37:17 ThinClient NetworkManager[2193]: <info> ModemManager available in the bus<br>Jul 12 16:37:17 ThinClient ModemManager[4512]: opening device...<br>Jul 12 16:37:17 ThinClient ModemManager[4512]: cannot connect to proxy: Could not connect: Connection refused<br>Jul 12 16:37:17 ThinClient ModemManager[4512]: spawning new mbim-proxy (try 1)...<br>Jul 12 16:37:17 ThinClient ModemManager[4512]: [/dev/cdc-wdm0] Read max control message size from descriptors file: 4096<br>Jul 12 16:37:17 ThinClient ModemManager[4512]: [/dev/cdc-wdm0] unexpected port hangup!<br>Jul 12 16:37:19 ThinClient ModemManager[4512]: <info> Couldn't find support for device at '/sys/devices/pci0000:00/0000:00:19.0': not supported by any plugin <br>Jul 12 16:37:19 ThinClient ModemManager[4512]: <info> Couldn't find support for device at '/sys/devices/pci0000:00/0000:00:1c.5/0000:02:00.0': not supported by any plugin <br>Jul 12 16:37:35 ThinClient ModemManager[4512]: <info> Creating modem with plugin 'Generic' and '1' ports <br>Jul 12 16:37:35 ThinClient ModemManager[4512]: <warn> Could not grab port (tty/ttyS0): 'Cannot add port 'tty/ttyS0', unhandled serial type' <br>Jul 12 16:37:35 ThinClient ModemManager[4512]: <warn> Couldn't create modem for device at '/sys/devices/pci0000:00/0000:00:16.3': Failed to find primary AT port <br>Jul 12 16:37:47 ThinClient ModemManager[4512]: proxy configuration failed: closed<br>Jul 12 16:37:47 ThinClient ModemManager[4512]: <info> Creating modem with plugin 'Generic' and '2' ports <br>Jul 12 16:37:47 ThinClient ModemManager[4512]: <warn> Could not grab port (usbmisc/cdc-wdm0): 'Cannot add port 'usbmisc/cdc-wdm0', unsupported' <br>Jul 12 16:37:47 ThinClient ModemManager[4512]: <warn> Couldn't create modem for device at '/sys/devices/pci0000:00/0000:00:14.0/usb3/3-11': Failed to find primary AT port</p><p constructor="constructor"><br></p><p constructor="constructor">regards<br></p><p constructor="constructor">Harald<br></p><p constructor="constructor"><br></p><p constructor="constructor">Device Info:<br></p><p constructor="constructor"><br></p><p constructor="constructor"><span id="_mce_caret">T: Bus=03 Lev=01 Prnt=01 Port=10 Cnt=01 Dev#= 4 Spd=480 MxCh= 0<br>D: Ver= 2.00 Cls=00(>ifc ) Sub=00 Prot=00 MxPS=64 #Cfgs= 2<br>P: Vendor=1199 ProdID=9041 Rev=00.06<br>S: Manufacturer=Sierra Wireless, Incorporated<br>S: Product=EM7305<br>C: #Ifs= 2 Cfg#= 2 Atr=e0 MxPwr=500mA<br>I: If#=12 Alt= 0 #EPs= 1 Cls=02(commc) Sub=0e Prot=00 Driver=cdc_mbim<br>I: If#=13 Alt= 1 #EPs= 2 Cls=0a(data ) Sub=00 Prot=02 Driver=cdc_mbim<br></span></p><p constructor="constructor"><br></p><p constructor="constructor">Bus 003 Device 004: ID 1199:9041 <br>Device Descriptor:<br> bLength 18<br> bDescriptorType 1<br> bcdUSB 2.00<br> bDeviceClass 0 <br> bDeviceSubClass 0 <br> bDeviceProtocol 0 <br> bMaxPacketSize0 64<br> idVendor 0x1199 <br> idProduct 0x9041 <br> bcdDevice 0.06<br> iManufacturer 1 Sierra Wireless, Incorporated<br> iProduct 2 EM7305<br> iSerial 3 <br> bNumConfigurations 2<br> Configuration Descriptor:<br> bLength 9<br> bDescriptorType 2<br> wTotalLength 160<br> bNumInterfaces 4<br> bConfigurationValue 1<br> iConfiguration 0 <br> bmAttributes 0xe0<br> Self Powered<br> Remote Wakeup<br> MaxPower 500mA<br> Interface Descriptor:<br> bLength 9<br> bDescriptorType 4<br> bInterfaceNumber 0<br> bAlternateSetting 0<br> bNumEndpoints 2<br> bInterfaceClass 255 <br> bInterfaceSubClass 255 <br> bInterfaceProtocol 255 <br> iInterface 0 <br> Endpoint Descriptor:<br> bLength 7<br> bDescriptorType 5<br> bEndpointAddress 0x81 EP 1 IN<br> bmAttributes 2<br> Transfer Type Bulk<br> Synch Type None<br> Usage Type Data<br> wMaxPacketSize 0x0200 1x 512 bytes<br> bInterval 0<br> Endpoint Descriptor:<br> bLength 7<br> bDescriptorType 5<br> bEndpointAddress 0x01 EP 1 OUT<br> bmAttributes 2<br> Transfer Type Bulk<br> Synch Type None<br> Usage Type Data<br> wMaxPacketSize 0x0200 1x 512 bytes<br> bInterval 0<br> Interface Descriptor:<br> bLength 9<br> bDescriptorType 4<br> bInterfaceNumber 2<br> bAlternateSetting 0<br> bNumEndpoints 3<br> bInterfaceClass 255 <br> bInterfaceSubClass 0 <br> bInterfaceProtocol 0 <br> iInterface 0 <br> ** UNRECOGNIZED: 05 24 00 10 01<br> ** UNRECOGNIZED: 05 24 01 00 00<br> ** UNRECOGNIZED: 04 24 02 02<br> ** UNRECOGNIZED: 05 24 06 00 00<br> Endpoint Descriptor:<br> bLength 7<br> bDescriptorType 5<br> bEndpointAddress 0x83 EP 3 IN<br> bmAttributes 3<br> Transfer Type Interrupt<br> Synch Type None<br> Usage Type Data<br> wMaxPacketSize 0x000c 1x 12 bytes<br> bInterval 9<br> Endpoint Descriptor:<br> bLength 7<br> bDescriptorType 5<br> bEndpointAddress 0x82 EP 2 IN<br> bmAttributes 2<br> Transfer Type Bulk<br> Synch Type None<br> Usage Type Data<br> wMaxPacketSize 0x0200 1x 512 bytes<br> bInterval 0<br> Endpoint Descriptor:<br> bLength 7<br> bDescriptorType 5<br> bEndpointAddress 0x02 EP 2 OUT<br> bmAttributes 2<br> Transfer Type Bulk<br> Synch Type None<br> Usage Type Data<br> wMaxPacketSize 0x0200 1x 512 bytes<br> bInterval 0<br> Interface Descriptor:<br> bLength 9<br> bDescriptorType 4<br> bInterfaceNumber 3<br> bAlternateSetting 0<br> bNumEndpoints 3<br> bInterfaceClass 255 <br> bInterfaceSubClass 0 <br> bInterfaceProtocol 0 <br> iInterface 0 <br> ** UNRECOGNIZED: 05 24 00 10 01<br> ** UNRECOGNIZED: 05 24 01 00 00<br> ** UNRECOGNIZED: 04 24 02 02<br> ** UNRECOGNIZED: 05 24 06 00 00<br> Endpoint Descriptor:<br> bLength 7<br> bDescriptorType 5<br> bEndpointAddress 0x85 EP 5 IN<br> bmAttributes 3<br> Transfer Type Interrupt<br> Synch Type None<br> Usage Type Data<br> wMaxPacketSize 0x000c 1x 12 bytes<br> bInterval 9<br> Endpoint Descriptor:<br> bLength 7<br> bDescriptorType 5<br> bEndpointAddress 0x84 EP 4 IN<br> bmAttributes 2<br> Transfer Type Bulk<br> Synch Type None<br> Usage Type Data<br> wMaxPacketSize 0x0200 1x 512 bytes<br> bInterval 0<br> Endpoint Descriptor:<br> bLength 7<br> bDescriptorType 5<br> bEndpointAddress 0x03 EP 3 OUT<br> bmAttributes 2<br> Transfer Type Bulk<br> Synch Type None<br> Usage Type Data<br> wMaxPacketSize 0x0200 1x 512 bytes<br> bInterval 0<br> Interface Descriptor:<br> bLength 9<br> bDescriptorType 4<br> bInterfaceNumber 8<br> bAlternateSetting 0<br> bNumEndpoints 3<br> bInterfaceClass 255 <br> bInterfaceSubClass 255 <br> bInterfaceProtocol 255 <br> iInterface 0 <br> Endpoint Descriptor:<br> bLength 7<br> bDescriptorType 5<br> bEndpointAddress 0x87 EP 7 IN<br> bmAttributes 3<br> Transfer Type Interrupt<br> Synch Type None<br> Usage Type Data<br> wMaxPacketSize 0x000a 1x 10 bytes<br> bInterval 9<br> Endpoint Descriptor:<br> bLength 7<br> bDescriptorType 5<br> bEndpointAddress 0x86 EP 6 IN<br> bmAttributes 2<br> Transfer Type Bulk<br> Synch Type None<br> Usage Type Data<br> wMaxPacketSize 0x0200 1x 512 bytes<br> bInterval 0<br> Endpoint Descriptor:<br> bLength 7<br> bDescriptorType 5<br> bEndpointAddress 0x04 EP 4 OUT<br> bmAttributes 2<br> Transfer Type Bulk<br> Synch Type None<br> Usage Type Data<br> wMaxPacketSize 0x0200 1x 512 bytes<br> bInterval 0<br> Configuration Descriptor:<br> bLength 9<br> bDescriptorType 2<br> wTotalLength 95<br> bNumInterfaces 2<br> bConfigurationValue 2<br> iConfiguration 0 <br> bmAttributes 0xe0<br> Self Powered<br> Remote Wakeup<br> MaxPower 500mA<br> Interface Association:<br> bLength 8<br> bDescriptorType 11<br> bFirstInterface 12<br> bInterfaceCount 2<br> bFunctionClass 2 <br> bFunctionSubClass 14 <br> bFunctionProtocol 0 <br> iFunction 0 <br> Interface Descriptor:<br> bLength 9<br> bDescriptorType 4<br> bInterfaceNumber 12<br> bAlternateSetting 0<br> bNumEndpoints 1<br> bInterfaceClass 2 <br> bInterfaceSubClass 14 <br> bInterfaceProtocol 0 <br> iInterface 0 <br> CDC Header:<br> bcdCDC 1.10<br> CDC Union:<br> bMasterInterface 12<br> bSlaveInterface 13 <br> CDC MBIM:<br> bcdMBIMVersion 1.00<br> wMaxControlMessage 4096<br> bNumberFilters 32<br> bMaxFilterSize 128<br> wMaxSegmentSize 1500<br> bmNetworkCapabilities 0x20<br> 8-byte ntb input size<br> CDC MBIM Extended:<br> bcdMBIMExtendedVersion 1.00<br> bMaxOutstandingCommandMessages 64<br> wMTU 1500<br> Endpoint Descriptor:<br> bLength 7<br> bDescriptorType 5<br> bEndpointAddress 0x82 EP 2 IN<br> bmAttributes 3<br> Transfer Type Interrupt<br> Synch Type None<br> Usage Type Data<br> wMaxPacketSize 0x0040 1x 64 bytes<br> bInterval 9<br> Interface Descriptor:<br> bLength 9<br> bDescriptorType 4<br> bInterfaceNumber 13<br> bAlternateSetting 0<br> bNumEndpoints 0<br> bInterfaceClass 10 <br> bInterfaceSubClass 0 <br> bInterfaceProtocol 2 <br> iInterface 0 <br> Interface Descriptor:<br> bLength 9<br> bDescriptorType 4<br> bInterfaceNumber 13<br> bAlternateSetting 1<br> bNumEndpoints 2<br> bInterfaceClass 10 <br> bInterfaceSubClass 0 <br> bInterfaceProtocol 2 <br> iInterface 0 <br> Endpoint Descriptor:<br> bLength 7<br> bDescriptorType 5<br> bEndpointAddress 0x81 EP 1 IN<br> bmAttributes 2<br> Transfer Type Bulk<br> Synch Type None<br> Usage Type Data<br> wMaxPacketSize 0x0200 1x 512 bytes<br> bInterval 0<br> Endpoint Descriptor:<br> bLength 7<br> bDescriptorType 5<br> bEndpointAddress 0x01 EP 1 OUT<br> bmAttributes 2<br> Transfer Type Bulk<br> Synch Type None<br> Usage Type Data<br> wMaxPacketSize 0x0200 1x 512 bytes<br> bInterval 0<br>Device Qualifier (for other device speed):<br> bLength 10<br> bDescriptorType 6<br> bcdUSB 2.00<br> bDeviceClass 0 <br> bDeviceSubClass 0 <br> bDeviceProtocol 0 <br> bMaxPacketSize0 64<br> bNumConfigurations 2<br>Device Status: 0x0000<br> (Bus Powered)</p><p style="padding: 0; margin: 0;" data-mce-style="padding: 0; margin: 0;"><span style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;" data-mce-style="font-size: 10pt; font-family: tahoma, arial, helvetica, sans-serif;"><br></span></p>
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