<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 15 (filtered medium)"><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:#954F72;
text-decoration:underline;}
p.msonormal0, li.msonormal0, div.msonormal0
{mso-style-name:msonormal;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
span.EmailStyle18
{mso-style-type:personal;
font-family:"Calibri",sans-serif;
color:windowtext;}
span.EmailStyle19
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>Hi Guys,<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal>I am trying to configure Sierra Wireless MC7354 module on Ubuntu 14.04 and its not working properly .Please advise what could be wrong…Any help in ths regard is much appreciated. Many Thanks<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Nabeel<o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>ModemManager version 1.0.0<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>I uninstalled ModemManager and then installed libqmi version 1.4.0 but it still doesn’t work.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>The ifconfig command doesn’t show wwan0 and wwan1 interfaces.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal>Here is the output of some commands <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>root@nabeel-VirtualBox:/# lsusb<o:p></o:p></p><p class=MsoNormal>Bus 001 Device 003: ID 1199:68c0 Sierra Wireless, Inc. <o:p></o:p></p><p class=MsoNormal>Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub<o:p></o:p></p><p class=MsoNormal>Bus 002 Device 002: ID 80ee:0021 VirtualBox USB Tablet<o:p></o:p></p><p class=MsoNormal>Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub<o:p></o:p></p><p class=MsoNormal>====================================================================<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>root@nabeel-VirtualBox:/home/nabeel# mmcli -L<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><div style='border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 1.0pt 0in'><p class=MsoNormal>No modems were found<o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>After plugging in the MC7354 miniPCI-e to usb Modem I get this<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Sep 20 19:33:25 nabeel-VirtualBox kernel: [ 327.098258] usb 1-1: new high-speed USB device number 2 using ehci-pci<o:p></o:p></p><p class=MsoNormal>Sep 20 19:33:25 nabeel-VirtualBox kernel: [ 327.391647] usb 1-1: config 1 has an invalid interface number: 8 but max is 5<o:p></o:p></p><p class=MsoNormal>Sep 20 19:33:25 nabeel-VirtualBox kernel: [ 327.391652] usb 1-1: config 1 has an invalid interface number: 10 but max is 5<o:p></o:p></p><p class=MsoNormal>Sep 20 19:33:25 nabeel-VirtualBox kernel: [ 327.391654] usb 1-1: config 1 has an invalid interface number: 11 but max is 5<o:p></o:p></p><p class=MsoNormal>Sep 20 19:33:25 nabeel-VirtualBox kernel: [ 327.391656] usb 1-1: config 1 has no interface number 1<o:p></o:p></p><p class=MsoNormal>Sep 20 19:33:25 nabeel-VirtualBox kernel: [ 327.391658] usb 1-1: config 1 has no interface number 4<o:p></o:p></p><p class=MsoNormal>Sep 20 19:33:25 nabeel-VirtualBox kernel: [ 327.391659] usb 1-1: config 1 has no interface number 5<o:p></o:p></p><p class=MsoNormal>Sep 20 19:33:25 nabeel-VirtualBox kernel: [ 327.399656] usb 1-1: New USB device found, idVendor=1199, idProduct=68c0<o:p></o:p></p><p class=MsoNormal>Sep 20 19:33:25 nabeel-VirtualBox kernel: [ 327.399660] usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3<o:p></o:p></p><p class=MsoNormal>Sep 20 19:33:25 nabeel-VirtualBox kernel: [ 327.399662] usb 1-1: Product: MC7354<o:p></o:p></p><p class=MsoNormal>Sep 20 19:33:25 nabeel-VirtualBox kernel: [ 327.399664] usb 1-1: Manufacturer: Sierra Wireless, Incorporated<o:p></o:p></p><p class=MsoNormal>Sep 20 19:33:25 nabeel-VirtualBox mtp-probe: checking bus 1, device 2: "/sys/devices/pci0000:00/0000:00:0b.0/usb1/1-1"<o:p></o:p></p><p class=MsoNormal>Sep 20 19:33:25 nabeel-VirtualBox mtp-probe: bus: 1, device: 2 was not an MTP device<o:p></o:p></p><p class=MsoNormal>Sep 20 19:33:25 nabeel-VirtualBox kernel: [ 327.600978] usbcore: registered new interface driver usbserial<o:p></o:p></p><p class=MsoNormal>Sep 20 19:33:25 nabeel-VirtualBox kernel: [ 327.603388] usbcore: registered new interface driver usbserial_generic<o:p></o:p></p><p class=MsoNormal>Sep 20 19:33:25 nabeel-VirtualBox kernel: [ 327.606439] usbserial: USB Serial support registered for generic<o:p></o:p></p><p class=MsoNormal>Sep 20 19:33:25 nabeel-VirtualBox kernel: [ 327.688321] usbcore: registered new interface driver cdc_wdm<o:p></o:p></p><p class=MsoNormal>Sep 20 19:33:25 nabeel-VirtualBox kernel: [ 327.715782] usbcore: registered new interface driver qcserial<o:p></o:p></p><p class=MsoNormal>Sep 20 19:33:25 nabeel-VirtualBox kernel: [ 327.725545] usbserial: USB Serial support registered for Qualcomm USB modem<o:p></o:p></p><p class=MsoNormal>Sep 20 19:33:25 nabeel-VirtualBox kernel: [ 327.748929] qcserial 1-1:1.0: Qualcomm USB modem converter detected<o:p></o:p></p><p class=MsoNormal>Sep 20 19:33:25 nabeel-VirtualBox kernel: [ 327.749290] usb 1-1: Qualcomm USB modem converter now attached to ttyUSB0<o:p></o:p></p><p class=MsoNormal>Sep 20 19:33:25 nabeel-VirtualBox kernel: [ 327.751752] qcserial 1-1:1.2: Qualcomm USB modem converter detected<o:p></o:p></p><p class=MsoNormal>Sep 20 19:33:25 nabeel-VirtualBox kernel: [ 327.751895] usb 1-1: Qualcomm USB modem converter now attached to ttyUSB1<o:p></o:p></p><p class=MsoNormal>Sep 20 19:33:25 nabeel-VirtualBox kernel: [ 327.754253] qcserial 1-1:1.3: Qualcomm USB modem converter detected<o:p></o:p></p><p class=MsoNormal>Sep 20 19:33:25 nabeel-VirtualBox kernel: [ 327.754407] usb 1-1: Qualcomm USB modem converter now attached to ttyUSB2<o:p></o:p></p><p class=MsoNormal>Sep 20 19:33:25 nabeel-VirtualBox kernel: [ 327.817262] qmi_wwan 1-1:1.8: cdc-wdm0: USB WDM device<o:p></o:p></p><p class=MsoNormal>Sep 20 19:33:25 nabeel-VirtualBox kernel: [ 327.817791] qmi_wwan 1-1:1.8 wwan0: register 'qmi_wwan' at usb-0000:00:0b.0-1, WWAN/QMI device, a2:c1:2f:04:cf:fa<o:p></o:p></p><p class=MsoNormal>Sep 20 19:33:25 nabeel-VirtualBox kernel: [ 327.823386] qmi_wwan 1-1:1.10: cdc-wdm1: USB WDM device<o:p></o:p></p><p class=MsoNormal>Sep 20 19:33:25 nabeel-VirtualBox kernel: [ 327.835555] qmi_wwan 1-1:1.10 wwan1: register 'qmi_wwan' at usb-0000:00:0b.0-1, WWAN/QMI device, a2:c1:2f:04:cf:fa<o:p></o:p></p><p class=MsoNormal>Sep 20 19:33:26 nabeel-VirtualBox kernel: [ 327.838058] usbcore: registered new interface driver qmi_wwan<o:p></o:p></p><p class=MsoNormal>Sep 20 19:33:26 nabeel-VirtualBox ModemManager[660]: [/dev/cdc-wdm0] Checking version info (10 retries)...<o:p></o:p></p><p class=MsoNormal>Sep 20 19:33:26 nabeel-VirtualBox NetworkManager[768]: SCPlugin-Ifupdown: devices added (path: /sys/devices/pci0000:00/0000:00:0b.0/usb1/1-1/1-1:1.10/net/wwan1, iface: wwan1)<o:p></o:p></p><p class=MsoNormal>Sep 20 19:33:26 nabeel-VirtualBox NetworkManager[768]: SCPlugin-Ifupdown: device added (path: /sys/devices/pci0000:00/0000:00:0b.0/usb1/1-1/1-1:1.10/net/wwan1, iface: wwan1): no ifupdown configuration found.<o:p></o:p></p><p class=MsoNormal>Sep 20 19:33:26 nabeel-VirtualBox NetworkManager[768]: SCPlugin-Ifupdown: devices added (path: /sys/devices/pci0000:00/0000:00:0b.0/usb1/1-1/1-1:1.8/net/wwan0, iface: wwan0)<o:p></o:p></p><p class=MsoNormal>Sep 20 19:33:26 nabeel-VirtualBox NetworkManager[768]: SCPlugin-Ifupdown: device added (path: /sys/devices/pci0000:00/0000:00:0b.0/usb1/1-1/1-1:1.8/net/wwan0, iface: wwan0): no ifupdown configuration found.<o:p></o:p></p><p class=MsoNormal>Sep 20 19:33:26 nabeel-VirtualBox ModemManager[660]: <warn> (ttyUSB2): port attributes not fully set<o:p></o:p></p><p class=MsoNormal>Sep 20 19:33:26 nabeel-VirtualBox ModemManager[660]: <warn> (ttyUSB1): port attributes not fully set<o:p></o:p></p><p class=MsoNormal>Sep 20 19:33:26 nabeel-VirtualBox ModemManager[660]: <warn> (ttyUSB0): port attributes not fully set<o:p></o:p></p><p class=MsoNormal>Sep 20 19:33:26 nabeel-VirtualBox ModemManager[660]: [/dev/cdc-wdm1] Checking version info (10 retries)...<o:p></o:p></p><p class=MsoNormal>Sep 20 19:34:04 nabeel-VirtualBox ModemManager[660]: <warn> (ttyUSB2): close blocked by driver for more than 7 seconds!<o:p></o:p></p><p class=MsoNormal>Sep 20 19:34:34 nabeel-VirtualBox ModemManager[660]: <warn> (ttyUSB1): close blocked by driver for more than 7 seconds!<o:p></o:p></p><p class=MsoNormal>Sep 20 19:35:04 nabeel-VirtualBox ModemManager[660]: <warn> (ttyUSB0): close blocked by driver for more than 7 seconds!<o:p></o:p></p><p class=MsoNormal>Sep 20 19:35:04 nabeel-VirtualBox ModemManager[660]: <info> Creating modem with plugin 'Sierra' and '7' ports<o:p></o:p></p><p class=MsoNormal>Sep 20 19:35:04 nabeel-VirtualBox ModemManager[660]: <warn> Could not grab port (tty/ttyUSB0): 'Cannot add port 'tty/ttyUSB0', unhandled serial type'<o:p></o:p></p><p class=MsoNormal>Sep 20 19:35:04 nabeel-VirtualBox ModemManager[660]: <warn> Could not grab port (tty/ttyUSB1): 'Cannot add port 'tty/ttyUSB1', unhandled serial type'<o:p></o:p></p><p class=MsoNormal>Sep 20 19:35:04 nabeel-VirtualBox ModemManager[660]: <warn> Could not grab port (tty/ttyUSB2): 'Cannot add port 'tty/ttyUSB2', unhandled serial type'<o:p></o:p></p><p class=MsoNormal>Sep 20 19:35:04 nabeel-VirtualBox ModemManager[660]: <warn> Could not grab port (usbmisc/cdc-wdm1): 'Cannot add port 'usbmisc/cdc-wdm1', unsupported'<o:p></o:p></p><p class=MsoNormal>Sep 20 19:35:04 nabeel-VirtualBox ModemManager[660]: <warn> Could not grab port (usbmisc/cdc-wdm0): 'Cannot add port 'usbmisc/cdc-wdm0', unsupported'<o:p></o:p></p><p class=MsoNormal>Sep 20 19:35:04 nabeel-VirtualBox ModemManager[660]: <warn> Couldn't create modem for device at '/sys/devices/pci0000:00/0000:00:0b.0/usb1/1-1': Failed to find primary AT port<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Also what is usb mode switch thing ? is it related to this problem?<o:p></o:p></p></div></body></html>