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<p>Hello everyone,</p>
<p>I've recently purchased an UnieElec U7621-06 router with a Sierra Wireless MC7430 modem.</p>
<p>I've tried in the first place to install a ROOter firmware (snapshot provided by ROOter team), but I've found myself facing errors which I couldn't resolve (for whose <a href="https://forums.whirlpool.net.au/forum-replies.cfm?t=2689577&p=130#r2584">interested</a>).<br />Same result, with a new build that I've made with an up-to-date OpenWRT repo.</p>
<p>I've hopefully tried once more, but this time building with modemmanager-openwrt feed instead of ROOter.<br />But unfortunately, I still don't succeed to correctly use my modem.</p>
<p>This is a startup log :<br />Sun May 20 20:17:49 2018 daemon.info [1560]: <info> [device /sys/devices/platform/1e1c0000.xhci/usb1/1-2] creating modem with plugin 'Sierra' and '4' ports<br />Sun May 20 20:17:49 2018 daemon.warn [1560]: <warn> Could not grab port (tty/ttyUSB1): 'Cannot add port 'tty/ttyUSB1', unhandled serial type'<br />Sun May 20 20:17:49 2018 daemon.info [1560]: <info> Modem for device '/sys/devices/platform/1e1c0000.xhci/usb1/1-2' successfully created<br />Sun May 20 20:17:50 2018 daemon.warn [1560]: <warn> Modem couldn't be initialized: Couldn't check unlock status: SIM not inserted<br />Sun May 20 20:17:50 2018 daemon.info [1560]: <info> Modem: state changed (unknown -> failed)</p>
<p>And more info with mmcli commands :</p>
<p><span style="font-family: terminal, monaco, monospace;">root@OpenWrt:~# mmcli -L</span><br /><span style="font-family: terminal, monaco, monospace;">Found 1 modems:</span><br /><span style="font-family: terminal, monaco, monospace;"> /org/freedesktop/ModemManager1/Modem/0 [Sierra Wireless, Incorporated] MC7430</span><br /><br /><span style="font-family: terminal, monaco, monospace;">root@OpenWrt:~# mmcli -m 0</span><br /><span style="font-family: terminal, monaco, monospace;">/org/freedesktop/ModemManager1/Modem/0 (device id '96600f98127a5e79646b084bf6767d26c3a97d4a')</span><br /><span style="font-family: terminal, monaco, monospace;"> -------------------------</span><br /><span style="font-family: terminal, monaco, monospace;"> Hardware | manufacturer: 'Sierra Wireless, Incorporated'</span><br /><span style="font-family: terminal, monaco, monospace;"> | model: 'MC7430'</span><br /><span style="font-family: terminal, monaco, monospace;"> | revision: 'SWI9X30C_02.29.05.00 r7716 CARMD-EV-FRMWR2 2018/04/25 20:24:47'</span><br /><span style="font-family: terminal, monaco, monospace;"> | H/W revision: 'unknown'</span><br /><span style="font-family: terminal, monaco, monospace;"> | supported: 'gsm-umts'</span><br /><span style="font-family: terminal, monaco, monospace;"> | current: 'gsm-umts'</span><br /><span style="font-family: terminal, monaco, monospace;"> | equipment id: '359074060516194'</span><br /><span style="font-family: terminal, monaco, monospace;"> -------------------------</span><br /><span style="font-family: terminal, monaco, monospace;"> System | device: '/sys/devices/platform/1e1c0000.xhci/usb1/1-2'</span><br /><span style="font-family: terminal, monaco, monospace;"> | drivers: 'cdc_mbim, qcserial'</span><br /><span style="font-family: terminal, monaco, monospace;"> | plugin: 'Sierra'</span><br /><span style="font-family: terminal, monaco, monospace;"> | primary port: 'ttyUSB2'</span><br /><span style="font-family: terminal, monaco, monospace;"> | ports: 'ttyUSB0 (qcdm), ttyUSB2 (at), wwan0 (net)'</span><br /><span style="font-family: terminal, monaco, monospace;"> -------------------------</span><br /><span style="font-family: terminal, monaco, monospace;"> Numbers | own : 'unknown'</span><br /><span style="font-family: terminal, monaco, monospace;"> -------------------------</span><br /><span style="font-family: terminal, monaco, monospace;"> Status | lock: 'unknown'</span><br /><span style="font-family: terminal, monaco, monospace;"> | unlock retries: 'unknown'</span><br /><span style="font-family: terminal, monaco, monospace;"> | state: 'failed'</span><br /><span style="font-family: terminal, monaco, monospace;"> | failed reason: 'sim-missing'</span><br /><span style="font-family: terminal, monaco, monospace;"> | power state: 'on'</span><br /><span style="font-family: terminal, monaco, monospace;"> | access tech: 'unknown'</span><br /><span style="font-family: terminal, monaco, monospace;"> | signal quality: '0' (cached)</span><br /><span style="font-family: terminal, monaco, monospace;"> -------------------------</span><br /><span style="font-family: terminal, monaco, monospace;"> Modes | supported: 'allowed: 3g, 4g; preferred: none'</span><br /><span style="font-family: terminal, monaco, monospace;"> | current: 'allowed: any; preferred: none'</span><br /><span style="font-family: terminal, monaco, monospace;"> -------------------------</span><br /><span style="font-family: terminal, monaco, monospace;"> Bands | supported: 'unknown'</span><br /><span style="font-family: terminal, monaco, monospace;"> | current: 'unknown'</span><br /><span style="font-family: terminal, monaco, monospace;"> -------------------------</span><br /><span style="font-family: terminal, monaco, monospace;"> IP | supported: 'ipv4, ipv6, ipv4v6'</span><br /><span style="font-family: terminal, monaco, monospace;"> -------------------------</span><br /><span style="font-family: terminal, monaco, monospace;"> SIM | path: 'none'</span><br /><span style="font-family: terminal, monaco, monospace;"> -------------------------</span><br /><span style="font-family: terminal, monaco, monospace;"> Bearers | paths: 'none'<br /><br /></span></p>
<p>As I was quite astonished with the "Sim missing" error, I've tried to use my MC7430 modem with an external WWAN to USB Adapter Card on a Windows laptop with Sierra "Skylight Connection Manager" software, and I've the same "<strong>Sim not inserted</strong>" error.<br /><br />And under Ubuntu 18.04 with ModemManager, still "<strong>Sim missing</strong>" error.</p>
<p>Am I right to believe that I have an issue with my MC7430 ?<br /><br />But awkwardly, the modem responds to common AT commands and I've even updated it to a newer firmware without problem...<br />How can I check that I've indeed a problem ? With a specific mmcli or AT command for example ?<br />Is it possible to activate a debug mode and check modem error log ?</p>
<p>Thanks a lot for your help !</p>
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