[Poppler-bugs] [Bug 103270] New: pdftoppm produces blank page for Chase Bank credit card PDF statements

bugzilla-daemon at freedesktop.org bugzilla-daemon at freedesktop.org
Sat Oct 14 00:24:41 UTC 2017


https://bugs.freedesktop.org/show_bug.cgi?id=103270

            Bug ID: 103270
           Summary: pdftoppm produces blank page for Chase Bank credit
                    card PDF statements
           Product: poppler
           Version: unspecified
          Hardware: Other
                OS: Linux (All)
            Status: NEW
          Severity: normal
          Priority: medium
         Component: general
          Assignee: poppler-bugs at lists.freedesktop.org
          Reporter: dbarrett at blazemonger.com

Created attachment 134837
  --> https://bugs.freedesktop.org/attachment.cgi?id=134837&action=edit
Screenshot of a PPM file that should be a credit card statement, but is blank

Credit card PDF statements from Chase Bank (www.chase.com) display mostly or
entirely blank when converted by pdftoppm 0.41.0, which is supplied in Ubuntu
16.04 LTS.

Attached is a screenshot of a typical statement, which should be full of text,
but the text is all missing. Sorry I can't include an actual statement due to
privacy. But maybe somebody on the dev team has a Chase credit card...?

Adobe Reader and Evince display the statements just fine.

This bug was originally filed against the KDE PDF-display program okular:
https://bugs.kde.org/show_bug.cgi?id=385424.  The bug was reproduced there by a
developer with a Chase account.

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