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<base href="https://bugs.freedesktop.org/">
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<th>Bug ID</th>
<td><a class="bz_bug_link
bz_status_NEW "
title="NEW - Can't print certain PDFs from HP Laserjet 1200; others work fine"
href="https://bugs.freedesktop.org/show_bug.cgi?id=100090">100090</a>
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<th>Summary</th>
<td>Can't print certain PDFs from HP Laserjet 1200; others work fine
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<th>Product</th>
<td>poppler
</td>
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<th>Version</th>
<td>unspecified
</td>
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<th>Hardware</th>
<td>x86-64 (AMD64)
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<th>OS</th>
<td>Linux (All)
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<th>Status</th>
<td>NEW
</td>
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<th>Severity</th>
<td>normal
</td>
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<th>Priority</th>
<td>medium
</td>
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<th>Component</th>
<td>general
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<th>Assignee</th>
<td>poppler-bugs@lists.freedesktop.org
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<th>Reporter</th>
<td>pointedstick@zoho.com
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<pre>Created <span class=""><a href="attachment.cgi?id=130095" name="attach_130095" title="troubleshoot.txt from the printer troubleshooter">attachment 130095</a> <a href="attachment.cgi?id=130095&action=edit" title="troubleshoot.txt from the printer troubleshooter">[details]</a></span>
troubleshoot.txt from the printer troubleshooter
This is a duplicate of the issue I reported on the RedHat bugzilla at
<a href="https://bugzilla.redhat.com/show_bug.cgi?id=1420072">https://bugzilla.redhat.com/show_bug.cgi?id=1420072</a>
I figured I'd report it in the right place--the upstream project itself.
SUMMARY
I have a USB-connected HP LaserJet 1200 laser printer. From my Fedora 25
machine, most documents print just fine. However there are *certain* PDFs that
refuse to print. I can print these troublesome PDFs from my Windows and Mac
machines.
HOW REPRODUCIBLE
100% reproducible with affected PDFs. 0% reproducible for other documents. Not
sure what makes certain PDFs not work. Same results on Fedora 25 with
poppler-0.45.0-2.fc25 as well as OpenSUSE Tumbleweed with poppler-0.52.0
STEPS TO REPRODUCE
1. Find/acquire/generate a troublesome PDF document (one is attached)
2. Print the PDF document from program that can print (evince, chromium,
xournal, okular, `lp`; doesn't matter)
ACTUAL RESULTS
The document shows up in the printer's job queue and the lights on the front of
the printer begin to blink as though it's about to start printing. But it never
actually prints. The job's status remains "processing" indefinitely. I've
waited 30 minutes in this state and it never prints.
EXPECTED RESULTS
The document should print within 10 seconds of being sent to the printer.
REGRESSION
- All text documents print fine from gedit and `lp`
- Most PDF documents print fine from evince, chromium, xournal, okular, and
`lp`
- Affected PDFs do not print from any program (evince, chromium, xournal,
okular, or `lp`)
- Same results in Fedora 25 as well as OpenSUSE Tumbleweed
ADDITIONAL INFO
- Attached troubleshooting.txt from the printer troubleshooter
- Attached a PDF that won't print
- Attached a PDF that does print</pre>
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