<html> <head> <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"> <style type="text/css" style="display:none;"></style> </head> <body dir="ltr"> <div id="divtagdefaultwrapper" style="font-size:12pt;color:#000000;background-color:#FFFFFF;font-family:Calibri,Arial,Helvetica,sans-serif;"> <p>If you look inside <span>cairo_set_page_size, it sets</span></p> <p><span></p> <div> /PageSize exch def</div> <div> /ImagingBBox null def</div> <div>You could try changing the names one at a time to something that won't exist, like PageSizexxx to see if one or the other has a value that the printer doesn't like. Maybe the null ImagingBBox messes up the printer. A lot of ppd files have sequences like <span>"<</PageSize[612 792]/ImagingBBox null>>setpagedevice", so a null ImagingBBox should be OK.</span></div> <div><span><br> </span></div> <div><span>setpagedevice can give an error if the printer does not support the PageSize. <a href="https://www.prepressure.com/postscript/troubleshooting/errors/setpagedevice" class="OWAAutoLink" id="LPlnk290394">https://www.prepressure.com/postscript/troubleshooting/errors/setpagedevice</a></span><br> </div> <div><br> </div> <div>Regards, William</div> </span> <p></p> <br> <div style="color: rgb(0, 0, 0);"> <hr tabindex="-1" style="display:inline-block; width:98%"> <div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> Pierre-Luc Samuel <Pierre-Luc.Samuel@ticketmaster.com><br> <b>Sent:</b> Monday, September 19, 2016 4:51 PM<br> <b>To:</b> William Bader; poppler@lists.freedesktop.org<br> <b>Subject:</b> Re: [poppler] pdftocairo Offending Command error when printing</font> <div> </div> </div> <div>On 09/19/2016 12:54 PM, William Bader wrote:<br> <blockquote type="cite"> <div id="divtagdefaultwrapper" style="font-size:12pt; color:#000000; background-color:#FFFFFF; font-family:Calibri,Arial,Helvetica,sans-serif"> <p>Can you try it with the current pdftocairo 0.47.0? The source is at <a href="https://poppler.freedesktop.org/" class="OWAAutoLink" id="LPlnk32587">https://poppler.freedesktop.org/</a></p> </div> </blockquote> I did try with pdftocairo 0.47 + cairo 1.15.2, but the resulting file is identical.<br> <br> <blockquote type="cite"> <div id="divtagdefaultwrapper" style="font-size:12pt; color:#000000; background-color:#FFFFFF; font-family:Calibri,Arial,Helvetica,sans-serif"> <p>Do any of the non-printing ps files get errors if you view them with ghostscript?</p> </div> </blockquote> No, ghostscript shows no errors...<br> <br> <blockquote type="cite"> <div id="divtagdefaultwrapper" style="font-size:12pt; color:#000000; background-color:#FFFFFF; font-family:Calibri,Arial,Helvetica,sans-serif"> <p><span>Test-jma-Envelop-Blank-pdftocairo0.41-cairo1.14.6-manually-fixedC.ps got a <span>/dictstackunderflow in --end-- error for me, but that is because it has an extra 'end' in the trailer.</span></span><br> </p> </div> </blockquote> Yeah, manually-fixedC is probably broken, that was a lame attempt at finding the issue.<br> <br> <blockquote type="cite"> <div id="divtagdefaultwrapper" style="font-size:12pt; color:#000000; background-color:#FFFFFF; font-family:Calibri,Arial,Helvetica,sans-serif"> <p></p> <p><span><span>If you think that the problem is the setpagedevice call, you could comment the line '<span>266 621 cairo_set_page_size' in the ps and try to print it.</span></span></span></p> <p><span><span><span><br> </span></span></span></p> <p>setpagedevice is usually OK unless you are trying to make an EPS.</p> </div> </blockquote> When I was using an older version of poppler + libcairo, that section was not there at all, but not having it causes other issues (namely, the printer doesn't know the page size and sends it to a random paper tray). I'm actually upgrading BECAUSE I want that section!<br> <br> <blockquote type="cite"> <div id="divtagdefaultwrapper" style="font-size:12pt; color:#000000; background-color:#FFFFFF; font-family:Calibri,Arial,Helvetica,sans-serif"> <p><span><span>Regards, William</span></span></p> <br> <br> <div style="color:rgb(0,0,0)"> <div> <hr tabindex="-1" style="display:inline-block; width:98%"> <div id="x_divRplyFwdMsg" dir="ltr"><font color="#000000" face="Calibri, sans-serif" style="font-size:11pt"><b>From:</b> poppler <a class="moz-txt-link-rfc2396E" href="mailto:poppler-bounces@lists.freedesktop.org"> <poppler-bounces@lists.freedesktop.org></a> on behalf of Pierre-Luc Samuel <a class="moz-txt-link-rfc2396E" href="mailto:Pierre-Luc.Samuel@ticketmaster.com"> <Pierre-Luc.Samuel@ticketmaster.com></a><br> <b>Sent:</b> Monday, September 19, 2016 9:21 AM<br> <b>To:</b> <a class="moz-txt-link-abbreviated" href="mailto:poppler@lists.freedesktop.org"> poppler@lists.freedesktop.org</a><br> <b>Subject:</b> [poppler] pdftocairo Offending Command error when printing</font> <div> </div> </div> </div> <font size="2"><span style="font-size:10pt"> <div class="PlainText">Hi,<br> <br> I am trying to debug a weird issue I have with a printer (Kyocera <br> p2135dn). When I convert the attached PDF to postscript using pdftops, <br> the printer accepts and prints the file properly, but when I use <br> pdftocairo, the printer rejects the file with the following error:<br> <br> Error name: /configurationerror<br> Offending Command: --setpagedevice--<br> Operand Stack:<br> -dict-<br> <br> Even when removing _everything_ on the pdf, as the examples I have a <br> attached, I still get the "Offending Command" error. I have tried <br> examining the content of the files, but I have a hard time pinpointing <br> what could be wrong in the pdftocairo-generated file.<br> <br> I am attaching 3 additional files (A,B,C) that show attempts I made to <br> modify the file (thought maybe the page size/bounding box was the issue) <br> but all three have failed printing with the same error...<br> <br> Anyone have ideas of what I should investigate?<br> <br> Thanks,<br> Pierre-Luc<br> </div> </span></font></div> </div> </blockquote> <br> </div> </div> </div> </body> </html>