[pulseaudio-discuss] Input sound random detection.

[Gustavo Duarte]

Hi Tanu,

Attached you can find the outputs requested.

I took the outputs following these steps:


1) boot

2) open skpe

3) amixer -c0 and pactl  list

4) Call "Echo Sound / Test Service"

5) No input detecte, message wan't be recorded.

6) go to sound settings,change sound input volume level.

7) Call "Echo Sound / Test Service"

8) Message was recorded, i could hear it.

9) amixer -c0 and pactl  list



Thanks in advance.


Gustavo.



On 8/8/16 11:07 AM, Tanu Kaskinen wrote:
> On Mon, 2016-08-08 at 10:48 -0300, Gustavo Duarte wrote:
>> Hi,
>>
>> We are having problem with call conference apps like Skype and Hangout.
>> The issue is that, sometime the microphone is detected and not.
>>
>> I'll try to explain how it is happens.
>>
>> 1) Boot the laptop.
>> 2) Open Skype, and call to "Echo / Sound Test Service"
>> 3) Record a message, and nothing is recorded, i can see how Skype
>> increase the input volume level to 100% trying to detect input.
>> 4) Go to sound settings, select input tabs, see the input volume is on
>> 100%, and the indicator bar is like disable, isn't detecting sound input.
>> 5) Change the volume to 20% and the indication bar start to showing
>> input signal detection.
>> 6) Open Skype, and call "Echo / Sound Test Service".
>> 7) Record a message, and it is recorder, I can heard the message.
>>
>> Is like, the input start working after i change the volumen input
>> setings levels.
>>
>> I'm not sure, if the problem is on PulseAudio or in AlsaDrivers.
>>
>> I attach the pulseaudio logs, (enabled following this instructions:
>> https://wiki.ubuntu.com/PulseAudio/Log)
>>
>> The logs was recorder during the test described above, steps 1 to 7.
>>
>>
>>
>> The test environment is:
>> ===============
>>
>> Laptop brand Positivo BGH;
>>
>> Sist. Op: Ubuntu 14.04
>>
>> Sound card info:
>>
>> alsa.card_name = "HDA Intel PCH"
>> alsa.driver_name = "snd_hda_intel"
>> device.vendor.name = "Intel Croporation"
>> device.product.id = "0f04"
>> device.product.name = "ValleyView High Definition Audio Controll"
>>
>> Somebody can tell me, based on logs if the problem is on PulseAudio or
>> on AlsaDriver ?
>> Do you need another information or logs ?
> If you could send the output from "amixer -c0" and "pactl list" both
> when it's not working and when it's working, that might be useful.
>
> -- 
> Tanu
> _______________________________________________
> pulseaudio-discuss mailing list
> pulseaudio-discuss at lists.freedesktop.org
> https://lists.freedesktop.org/mailman/listinfo/pulseaudio-discuss

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