[Spice-devel] virt-viewer 5.0 binary for windows error in win 8.1

Frediano Ziglio fziglio at redhat.com
Fri Jan 13 12:44:22 UTC 2017


> Hi,

> a month ago I installed virt-viewer binary for win 8.1 system:

> https://virt-manager.org/download/sources/virt-viewer/virt-viewer-x64-5.0.msi

> it worked up to a week ago .

> Then I did an stardard update of system (the automatic microsoft periodic
> update).

> Now the program does not work .

> When I open the program remote-viewer the GUI is not shown and program is
> closed.

> In the event viewer of windows I see the next error (sorry but the system is
> installed with italian language, in brackets the english traduction),
> someone has an idea :

> Nome dell'applicazione che ha generato l'errore ( Name of the application
> that generated the error ) : remote-viewer.exe ,

> versione (version): 0.0.0.0,

> timestamp : 0x5836f66c

> Nome del modulo che ha generato l'errore: libgdk-3-0.dll ,

> versione (version):3.22.2.0,

> timestamp : 0x000a91a8

> Codice eccezione ( exception code ) : 0xc0000005

> Offset errore (error offset) 0x0000000000032311

> ID processo che ha generato l'errore ( ID process that generated the error )
> : 0xfec

> Ora di avvio dell'applicazione che ha generato l'errore ( start time of the
> application that generated the error) : 0x01d269ac0f8a1726

> Percorso dell'applicazione che ha generato l'errore ( path of the application
> that generated the error ) : c : \Program Files\VirtViewer
> v5.0-256\bin\remote-viewer.exe

> Percorso del modulo che ha generato l'errore ( The module path that generated
> the error ) : c : \Program Files\VirtViewer v5.0-256\bin\libgdk-3-0.dll

> ID segnalazione (ID signaling): 4d5a66f1-d59f-11e6-829f-6451064d871b

> - System

> - Provider

> [ Name ] Application Error

> - EventID 1000

> [ Qualifiers ] 0

> Level 2

> Task 100

> Keywords 0x80000000000000

> - TimeCreated

> [ SystemTime ] 2017-01-08T12:38:06.000000000Z

> EventRecordID 49294

> Channel Application

> Computer sella

> Security

> - EventData

> remote-viewer.exe

> 0.0.0.0

> 5836f66c

> libgdk-3-0.dll

> 3.22.2.0

> 000a91a8

> c0000005

> 0000000000032311

> fec

> 01d269ac0f8a1726

> c:\Program Files\VirtViewer v5.0-256\bin\remote-viewer.exe

> c:\Program Files\VirtViewer v5.0-256\bin\libgdk-3-0.dll

> 4d5a66f1-d59f-11e6-829f-6451064d871b

> Bets regards,

> Gianpietro.

It's hard to say with such few information. 
Do you have a mini dump ? 

Frediano 
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