[Bug 70323] New: can not connect to google/jabber account if 1st authentication is failed

bugzilla-daemon at freedesktop.org bugzilla-daemon at freedesktop.org
Wed Oct 9 08:35:06 PDT 2013


https://bugs.freedesktop.org/show_bug.cgi?id=70323

          Priority: medium
            Bug ID: 70323
          Assignee: telepathy-bugs at lists.freedesktop.org
           Summary: can not connect to google/jabber account if 1st
                    authentication is failed
        QA Contact: telepathy-bugs at lists.freedesktop.org
          Severity: normal
    Classification: Unclassified
                OS: Linux (All)
          Reporter: corentin.lecouvey at eurogiciel.fr
          Hardware: Other
            Status: NEW
           Version: unspecified
         Component: gabble
           Product: Telepathy

Created attachment 87348
  --> https://bugs.freedesktop.org/attachment.cgi?id=87348&action=edit
empathy log file

How to reproduce :
- open a chat client (Emptathy)
- create a google account and enter a bad google password
--> failed authentication popup appears asking to re-enter the password
- enter the correct google password

Expected outcome : 
User should be connected to his google account

Current outcome :
User is not connected to his google account.


Workaround :
- In Empathy, user can enter the correct password in the "Edit Connection
Parameters..." menu and then connects to his google account.
- Or user has to delete/create his google account with the correct password. 


Conclusion :
I think this bug comes from telepathy-gabble since I've also faced this bug
using Pidgin client.
I've also met this issue with my jabber account.


According to "log_empathy_authentication_issue.txt" attached log file, 
when user enters a bad password, it seems to be correctly detected (line 573 :
"auth_failed: wocky-sasl-auth.c:274: Authentication failed!: Authentication
failed: not-authorized"), 
but then when user enters the correct password, I feel there is a problem at
line 1354: "gabble_server_sasl_channel_start_mechanism_with_data
(server-sasl-channel.c:530): cannot start: state 1 != Not_Started", and then
authentication failed is detected.


Context :
Fedora 19 up-to-date
telepathy-gabble 0.18.1
empathy 3.8.4

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