[fprint] fprint problems

[Benjamin Berg]

Hi,

have you double checked that you have the latest firmware installed by
using fwupd?

Benjamin

On Fri, 2021-07-23 at 17:08 +0200, Albert Schimpf wrote:
> Hello everyone.
> 
> I'm trying to get the fingerprint reader to work on my HP g7 435
> laptop, 
> 5.13.4-arch1-1 kernel.
> The fingerprint reader from Synaptics (06cb:00df) seems to be
> supported 
> since last year.
> I fiddled around a lot but can't get it to work.
> 
> I first cleared the fingerprints in the BIOS.
> I updated the firmware (Prometheus) via fwupdmgr.
> I configured the policy kit correctly.
> fprintd service is running.
> 
> When trying the `fprintd-enroll` command, this is the output:
> 
> Using device /net/reactivated/Fprint/Device/0
> Enrolling right-index-finger finger.
> Enroll result: enroll-stage-passed
> Enroll result: enroll-unknown-error
> 
> The password is requested by the policy kit agent and then it aborts.
> 
> The service log reports:
> 
> Device reported an error during enroll: Enrollment failed (104)
> 
> There were some suggestions to downgrade fprint to 1.90, but that
> didn't 
> work.
> Then I removed the packaged versions and compiled fprintd and
> libfprint 
> from source today and the error stays the same.
> 
> messages?
> 
> Best,
> Albert
> _______________________________________________
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> fprint at lists.freedesktop.org
> https://lists.freedesktop.org/mailman/listinfo/fprint
> 

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