[fprint] fprint problems

[Albert Schimpf]

Hi!

Thanks, downgrading fwupd to 1.5.9 solved the issue.
I could upgrade the firmware of the second component.

Best,
Albert

On 7/24/21 10:17 AM, Benjamin Berg wrote:
> Hi,
> 
> right, that explains it. You should see a subdevice for the
> configuration, and that is not there.
> 
> It'll be this issue:
> 
>    https://github.com/fwupd/fwupd/issues/3364
> 
> You'll need to either update fwupd to a fixed version or downgrade to
> before the regression happened.
> 
> Benjamin
> 
> 
> On Fri, 2021-07-23 at 22:23 +0200, Albert Schimpf wrote:
>> Hi,
>>
>> yes, fwupdmgr update with the device id supplied results in:
>>
>> current version is 10.01.3273255: 10.01.3273255=same
>>
>> fwupdmgr get-history also shows that the update was applied.
>> I attached the history as a text file.
>>
>> One thing I'm wondering is why there are two firmware updates listed
>> online at fwupd.org/lvfs/devices, Prometheus Fingerprint Reader Device
>> Update and
>> Prometheus Fingerprint Reader Configuration Device Update.
>> I could only do the Reader Device Update via fwupd.
>>
>> Albert
>>
>> On 7/23/21 5:46 PM, Benjamin Berg wrote:
>>> Hi,
>>>
>>> have you double checked that you have the latest firmware installed
>>> by
>>> using fwupd?
>>>
>>> Benjamin
>>>
>>> On Fri, 2021-07-23 at 17:08 +0200, Albert Schimpf wrote:
>>>> Hello everyone.
>>>>
>>>> I'm trying to get the fingerprint reader to work on my HP g7 435
>>>> laptop,
>>>> 5.13.4-arch1-1 kernel.
>>>> The fingerprint reader from Synaptics (06cb:00df) seems to be
>>>> supported
>>>> since last year.
>>>> I fiddled around a lot but can't get it to work.
>>>>
>>>> I first cleared the fingerprints in the BIOS.
>>>> I updated the firmware (Prometheus) via fwupdmgr.
>>>> I configured the policy kit correctly.
>>>> fprintd service is running.
>>>>
>>>> When trying the `fprintd-enroll` command, this is the output:
>>>>
>>>> Using device /net/reactivated/Fprint/Device/0
>>>> Enrolling right-index-finger finger.
>>>> Enroll result: enroll-stage-passed
>>>> Enroll result: enroll-unknown-error
>>>>
>>>> The password is requested by the policy kit agent and then it
>>>> aborts.
>>>>
>>>> The service log reports:
>>>>
>>>> Device reported an error during enroll: Enrollment failed (104)
>>>>
>>>> There were some suggestions to downgrade fprint to 1.90, but that
>>>> didn't
>>>> work.
>>>> Then I removed the packaged versions and compiled fprintd and
>>>> libfprint
>>>> from source today and the error stays the same.
>>>>
>>>> messages?
>>>>
>>>> Best,
>>>> Albert
>>>> _______________________________________________
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>>>> fprint at lists.freedesktop.org
>>>> https://lists.freedesktop.org/mailman/listinfo/fprint
>>>>
>>>
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>