[Bug 97638] [SKL] [i915] External monitor does not wake up but laptop screen does (USB-C -> DisplayPort)

bugzilla-daemon at freedesktop.org bugzilla-daemon at freedesktop.org
Wed Apr 12 08:06:20 UTC 2017


https://bugs.freedesktop.org/show_bug.cgi?id=97638

--- Comment #5 from Ryan <rmbath at hotmail.com> ---
Hi Victor,

I was having the same problem on the Kensington SD4600P dock.

On HDMI the screens would come back if I moved the mouse
on Display Port the DP screen would not wake up unless I powered it off an on
again.

I am using windows 10. 


I upgraded the firmware of the dock ----> 

https://accoblobstorageus.blob.core.windows.net/software/cda1cf8e-d0ae-4611-94df-0a59d60e3f1c.zip


Which is a link from Kensingtons website here: 
https://www.kensington.com/us/us/3693/software-drivers

It looks like that has solved the problem.

So I would say that it is certainly the dock that is the issue and hopefully
the firmware works for you.

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