[Bug 102478] New: intel HD graphics 530 hangs or crashes X

[bugzilla-daemon at freedesktop.org]

https://bugs.freedesktop.org/show_bug.cgi?id=102478

            Bug ID: 102478
           Summary: intel HD graphics 530 hangs or crashes X
           Product: DRI
           Version: unspecified
          Hardware: x86-64 (AMD64)
                OS: Linux (All)
            Status: NEW
          Severity: normal
          Priority: medium
         Component: DRM/Intel
          Assignee: intel-gfx-bugs at lists.freedesktop.org
          Reporter: jacobmillspaw at gmail.com
        QA Contact: intel-gfx-bugs at lists.freedesktop.org
                CC: intel-gfx-bugs at lists.freedesktop.org

Created attachment 133878
  --> https://bugs.freedesktop.org/attachment.cgi?id=133878&action=edit
error information from /sys/class/drm/card0/error

Periodically I get short freezes that sometimes recover but most of the time
crash X.  Also, when monitors go into power save in extended display only the
primary comes back up.  I have to mirror and then extend to get second monitor
to power back up.

The crashing seems to be random.  Not related to usage.  Happens less than once
every two weeks.

x86_64
4.9.0-3-amd64
Debian Stable
Dell Precision Tower 3420 Board 08K0X7
Dual head DP, HDMI

[80673.843014] [drm:gen8_irq_handler [i915]] *ERROR* CPU pipe B FIFO underrun
[81289.351307] [drm] GPU HANG: ecode 9:0:0x86dffffd, in Xorg [556], reason:
Hang on render ring, action: reset
[81289.351309] [drm] GPU hangs can indicate a bug anywhere in the entire gfx
stack, including userspace.
[81289.351310] [drm] Please file a _new_ bug report on bugs.freedesktop.org
against DRI -> DRM/Intel
[81289.351311] [drm] drm/i915 developers can then reassign to the right
component if it's not a kernel issue.
[81289.351312] [drm] The gpu crash dump is required to analyze gpu hangs, so
please always attach it.
[81289.351313] [drm] GPU crash dump saved to /sys/class/drm/card0/error
[81289.351363] drm/i915: Resetting chip after gpu hang
[81289.351422] [drm] RC6 on
[81289.367377] [drm] GuC firmware load skipped
[81301.350849] drm/i915: Resetting chip after gpu hang
[81301.350916] [drm] RC6 on
[81301.369337] [drm] GuC firmware load skipped

00:00.0 Host bridge: Intel Corporation Skylake Host Bridge/DRAM Registers (rev
07)
00:01.0 PCI bridge: Intel Corporation Skylake PCIe Controller (x16) (rev 07)
00:02.0 VGA compatible controller: Intel Corporation HD Graphics 530 (rev 06)

xorg                                      1:7.7+19                            
amd64        X.Org X Window System
ii  xserver-xorg-video-intel                  2:2.99.917+git20161206-1         
   amd64        X.Org X server -- Intel i8xx, i9xx display driver

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