[Bug 101424] [DP][KBL] DP_game_Multiple_pipe or youtube video
bugzilla-daemon at freedesktop.org
bugzilla-daemon at freedesktop.org
Wed Apr 4 17:08:55 UTC 2018
https://bugs.freedesktop.org/show_bug.cgi?id=101424
--- Comment #6 from Elizabeth <elizabethx.de.la.torre.mena at intel.com> ---
Created attachment 138598
--> https://bugs.freedesktop.org/attachment.cgi?id=138598&action=edit
kern log mini-dp dongle to DVI
Hello, I tried to reproduce the issue by connecting a mini-DP to DVI dongle in
the mini-DP output on a KBL nuc and a HDMI to HDMI cable in the nuc's HDMI
output.
The first time I tried, I got video signal in both displays, the DVI one and
the HMDI one. But when I tried to drag a mozilla tab to the one with DVI, there
was a lot of corruption on it, unfortunately I couldn't take a photo of it.
I restarted the machine with both displays connected and I didn't manage to get
video on both, only the HDMI one got video output.
I disconnected the HDMI and I got image on the DVI one, then I reconnected and
lost image in both, I did disconnecting and connecting various time, until I
ended with DVI only connected and no image, even though in dmesg if I moved the
mouse, the log would show the position on the mouse.
======================================
Software
======================================
kernel version : 4.16.0
hostname : gfx-desktop
architecture : x86_64
os version : Ubuntu 17.10
os codename : artful
kernel driver : i915
bios revision : 5.12
bios release date : 09/12/2016
hardware acceleration : disabled
swap partition : enabled on (/dev/sda2)
======================================
Hardware
======================================
platform : Kabylake-Nuc
motherboard model : MS-B142
motherboard id : MS-B1421
form factor : Desktop
manufacturer : Micro-StarInternationalCo.,Ltd.
cpu family : Core i7
cpu family id : 6
cpu information : Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz
gpu card : Intel Corporation HD Graphics 620 (rev 02)
(prog-if 00 [VGA controller])
memory ram : 7.67 GB
max memory ram : 64 GB
display resolution : 5440x1080
cpu thread : 4
cpu core : 2
cpu model : 142
cpu stepping : 9
socket : Other
signature : Type 0, Family 6, Model 142, Stepping 9
hard drive : 111GiB (120GB)
current cd clock frequency : 337500 kHz
maximum cd clock frequency : 675000 kHz
displays connected : DP-1 HDMI-A-2
======================================
Firmware
======================================
dmc fw loaded : yes
dmc version : 1.4
guc fw loaded : fetch NONE, load NONE
guc version wanted : wanted 9.39, found 0.0
guc version found : wanted 9.39, found 0.0
======================================
kernel parameters
======================================
quiet splash drm.debug=0x1e
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