[Bug 108736] New: GPU hang with both Cinnamon and MATE

[bugzilla-daemon at freedesktop.org]

https://bugs.freedesktop.org/show_bug.cgi?id=108736

            Bug ID: 108736
           Summary: GPU hang with both Cinnamon and MATE
           Product: DRI
           Version: unspecified
          Hardware: x86-64 (AMD64)
                OS: Linux (All)
            Status: NEW
          Severity: major
          Priority: medium
         Component: DRM/Intel
          Assignee: intel-gfx-bugs at lists.freedesktop.org
          Reporter: brian.johnson at takehiko.net
        QA Contact: intel-gfx-bugs at lists.freedesktop.org
                CC: intel-gfx-bugs at lists.freedesktop.org

Created attachment 142459
  --> https://bugs.freedesktop.org/attachment.cgi?id=142459&action=edit
dmesg output with debug

Symptoms:  Display freezes for several seconds; The mouse pointer is still
movable, but nothing responds to click anymore; The display manager crashes and
either goes into fallback mode (Cinnamon) or takes me back to the login screen
(MATE).

Reproduce:  This issue seems most reproducible when watching a YouTube video in
Firefox.  Though it has happened in many other scenarios as well.

System Information:
-- system architecture: x86_64
-- kernel version: 4.15.0-39-generic
-- Linux distribution: Linux Mint 19, both Cinnamon and MATE versions
-- Machine or mother board model:

    System:    Host: tokyo Kernel: 4.15.0-39-generic x86_64 bits: 64 gcc: 7.3.0
               Desktop: MATE 1.20.1 (Gtk 3.22.30-1ubuntu1) dm: lightdm Distro:
Linux Mint 19 Tara
    Machine:   Device: desktop System: Compulab product: fitlet2 serial: N/A
               Mobo: Compulab model: fitlet2 v: 1.1 serial: N/A
               UEFI: American Megatrends v: FLT2.MBM2.0.46.01.00 date:
09/26/2018
               Chassis: type: 3 serial: N/A
    Battery    hidpp__2: charge: N/A condition: NA/NA Wh volts: NA
               model: Logitech Wireless Mouse M310/M310t serial:
<filter>status: Discharging
               hidpp__3: charge: N/A condition: NA/NA Wh volts: NA
               model: Logitech K520 serial: <filter>status: Discharging
    CPU:       Quad core Intel Celeron J3455 (-MCP-) arch: N/A cache: 1024 KB
               flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips:
11980
               clock speeds: min/max: 800/2300 MHz 1: 1776 MHz 2: 1666 MHz 3:
1560 MHz
               4: 1710 MHz
    Graphics:  Card: Intel Device 5a85 bus-ID: 00:02.0 chip-ID: 8086:5a85
               Display Server: x11 (X.Org 1.19.6 ) drivers: modesetting
(unloaded: fbdev,vesa)
               Resolution: 1920x1080 at 60.00hz
               OpenGL: renderer: Mesa DRI Intel HD Graphics 500 (Broxton 2x6)
               version: 4.5 Mesa 18.0.5 (compat-v: 3.0) Direct Render: Yes
    Audio:     Card Intel Celeron N3350/Pentium N4200/Atom E3900 Series Audio
Cluster
               driver: snd_hda_intel bus-ID: 00:0e.0 chip-ID: 8086:5a98
               Sound: Advanced Linux Sound Architecture v: k4.15.0-39-generic
    Network:   Card-1: Intel Wireless 8260 driver: iwlwifi bus-ID: 01:00.0
chip-ID: 8086:24f3
               IF: wlp1s0 state: down mac: <filter>
               Card-2: Intel I211 Gigabit Network Connection
               driver: igb v: 5.4.0-k port: e000 bus-ID: 02:00.0 chip-ID:
8086:1539
               IF: enp2s0 state: down mac: <filter>
               Card-3: Intel I211 Gigabit Network Connection
               driver: igb v: 5.4.0-k port: d000 bus-ID: 03:00.0 chip-ID:
8086:1539
               IF: eno1 state: up speed: 1000 Mbps duplex: full mac: <filter>
    Drives:    HDD Total Size: 63.4GB (14.6% used)
               ID-1: /dev/sda model: M2SCF size: 63.4GB serial: <filter>
    Partition: ID-1: / size: 58G used: 8.7G (16%) fs: ext4 dev: /dev/sda2
    RAID:      System: supported: N/A
               No RAID devices: /proc/mdstat, md_mod kernel module present
               Unused Devices: none
    Sensors:   System Temperatures: cpu: 37.0C mobo: N/A
               Fan Speeds (in rpm): cpu: N/A
    Info:      Processes: 180 Uptime: 15 min Memory: 482.9/3767.5MB
               Init: systemd v: 237 runlevel: 5 Gcc sys: 7.3.0
               Client: Shell (bash 4.4.191 running in mate-terminal) inxi:
2.3.56

-- Display connector: HDMI
-- dmesg with debug information: SEE ATTACHED
-- GPU crash dump: SEE ATTACHED

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