Tellit FN990A40 call failed [internal] interface-in-use-config-match

[Paul Gildea]

Thank you for the info, I'll talk to Telit also!

Cheers,
--
Paul

On Fri, 29 Sept 2023 at 09:49, Daniele Palmas <dnlplm at gmail.com> wrote:

> Il giorno ven 29 set 2023 alle ore 10:32 Daniele Palmas
> <dnlplm at gmail.com> ha scritto:
> >
> > Hi Paul,
> >
> > Il giorno gio 28 set 2023 alle ore 15:31 Paul Gildea <gildeap at tcd.ie>
> > ha scritto:
> > >
> > > Hi,
> > >
> > > Using this modem variant with different MNO's in EU and US, in each
> place when the modems go out of service, the network stops correctly, but
> often the modems will never connect again, instead it will give this error
> each time: call failed [internal] interface-in-use-config-match.
> > >
> > > Anybody know what this means?
> >
> > That error is returned when the modem thinks that a data call with the
> > same policy is already connected or connecting.
>
> Ah sorry, I confused that error with internal-call-already-present.
>
> The interface-in-use-cfg-match, according to QC docs, is returned when
> the interface is already in use with a matching configuration
> (whatever it means...).
>
> Anyway, my advice does not change, since I think this should be
> investigated on the modem side.
>
> Regards,
> Daniele
>
> >
> > > The modems will connect without issue if they are rebooted.
> >
> > Maybe it could be enough to put the modem in airplane mode... Anyway,
> > this should be investigated on the modem side, I suggest you contact
> > Telit TS.
> >
> > Regards,
> > Daniele
>
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