[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs
bugzilla-daemon at bugs.documentfoundation.org
bugzilla-daemon at bugs.documentfoundation.org
Sun Jul 9 18:00:02 UTC 2017
https://bugs.documentfoundation.org/show_bug.cgi?id=107166
--- Comment #48 from Philippe_E <philipeau at yahoo.fr> ---
(In reply to V Stuart Foote from comment #47)
> (In reply to Philippe_E from comment #46)
> > Comment on attachment 134556 [details]
> > What I get when I install LO 5.3.4.2
> >
> > 275/5000
> > Hello,
> > I have the same graphical problem when installing LO 5.3.4.2. Unable to
> > display menu text! While version 5.2.7.2 works very well !!
> > Is there a solution?
> > Philippe
> > PS: I use Windows 7 family SP1 in 64bits IntelCorei7 processor
> No solution yet.
>
> Notice of correction will be linked to this BZ issue. What devs need are
> details of the grpahics GPU(s) and driver(s) that are affected as the cause
> and any correction is difficult to reproduce.
>
> For now please post details from a run of msinfo32.exe, as here with a
> system that correctly renders the UI.
>
> from Summary:
> OS Name Microsoft Windows 10 Home
> Version 10.0.15063 Build 15063
> Other OS Description Not Available
> OS Manufacturer Microsoft Corporation
> System Name VSF_LENOVO
> System Manufacturer LENOVO
> System Model 80VE
> System Type x64-based PC
> System SKU LENOVO_MT_80VE_BU_idea_FM_Lenovo ideapad FLEX 4-1580
> Processor Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz, 2901 Mhz, 2 Core(s), 4
> Logical Processor(s)
> BIOS Version/Date LENOVO 2SCN25WW(V2.05), 6/14/2017
> SMBIOS Version 3.0
> Embedded Controller Version 2.25
> BIOS Mode UEFI
> BaseBoard Manufacturer LENOVO
>
> and from Components -> Display:
> Name Intel(R) HD Graphics 620
> PNP Device ID PCI\VEN_8086&DEV_5916&SUBSYS_39FD17AA&REV_02\3&11583659&1&10
> Adapter Type Intel(R) HD Graphics Family, Intel Corporation compatible
> Adapter Description Intel(R) HD Graphics 620
> Adapter RAM 1.00 GB (1,073,741,824 bytes)
> Installed Drivers
> igdumdim64,igd10iumd64,igd10iumd64,igd12umd64,igdumdim32,igd10iumd32,
> igd10iumd32,igd12umd32
> Driver Version 21.20.16.4550
> INF File oem2.inf (iKBLD_w10_DS section)
> Color Planes Not Available
> Color Table Entries 4294967296
> Resolution 1920 x 1080 x 60 hertz
> Bits/Pixel 32
>
>
> p.s. -- please do not adjust the version field, the earliest detected is at
> the 5.3.2.1 build as bibisected in comment 32.
Hello,
Thank you for your message.
I understand that there is no solution for now, so I will stay with version
5.2.7.2.
Here is the information that I hope will help you:
>From Summary :
Système d’exploitation Microsoft Windows 7 Édition Familiale Premium
Version 6.1.7601 Service Pack 1 Build 7601
Informations supplémentaires Non disponible
Éditeur Microsoft Corporation
Ordinateur ADMIN-PC
Fabricant Hewlett-Packard
Modèle HP Pavilion dv6 Notebook PC
Type PC à base de x64
Processeur Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz, 2201 MHz, 4 cœur(s),
8 processeur(s) logique(s)
Version du BIOS/Date Hewlett-Packard F.1B, 05/10/2011
Version SMBIOS 2.7
Répertoire Windows C:\Windows
Répertoire système C:\Windows\system32
Périphérique de démarrage \Device\HarddiskVolume1
Option régionale France
Couche d’abstraction matérielle Version = "6.1.7601.17514"
Utilisateur admin-PC\admin
Fuseaux horaires Paris, Madrid (heure d’été)
Mémoire physique (RAM) installée 8,00 Go
Mémoire physique totale 7,95 Go
Mémoire physique disponible 3,64 Go
Mémoire virtuelle totale 15,9 Go
Mémoire virtuelle disponible 11,3 Go
Espace pour le fichier d’échange 7,95 Go
Fichier d’échange C:\pagefile.sys
>From Components _> Display :
There are 2 drivers but I think that only the first is active.
Nom Intel(R) HD Graphics Family
ID de périphérique Plug-and-Play
PCI\VEN_8086&DEV_0116&SUBSYS_3388103C&REV_09\3&11583659&0&10
Type de carte Intel(R) HD Graphics Family, compatible Advanced Micro Devices,
Inc.
Description de la carte Intel(R) HD Graphics Family
Mémoire vive sur la carte (262 217 728) octets
Pilotes installés
igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32
Version du pilote 8.882.2.3000
Fichier INF oem13.inf (section iSNBM1ML_PROXY)
Plans de couleurs Non disponible
Entrées de table des couleurs 4294967296
Résolution 1366 x 768 x 60 hertz
Bits/pixel 32
Adresse mémoire 0xC0000000-0xC03FFFFF
Adresse mémoire 0xB0000000-0xBFFFFFFF
Port d’E/S 0x00006000-0x0000603F
Canal IRQ IRQ 16
Port d’E/S 0x000003B0-0x000003BB
Port d’E/S 0x000003C0-0x000003DF
Adresse mémoire 0xA0000-0xBFFFF
Pilote c:\windows\system32\drivers\atikmpag.sys (8.14.1.6226, 303,00 Ko (310
272 octets), 01/10/2011 10:28)
Nom Radeon (TM) HD 6770M
ID de périphérique Plug-and-Play
PCI\VEN_1002&DEV_6740&SUBSYS_3388103C&REV_00\4&EC6F72D&0&0008
Type de carte ATI display adapter (0x6740), compatible Advanced Micro
Devices, Inc.
Description de la carte Radeon (TM) HD 6770M
Mémoire vive sur la carte (2 147 483 648) octets
Pilotes installés
aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Version du pilote 8.882.2.3000
Fichier INF oem13.inf (section ati2mtag_Vancouver_PRAI)
Plans de couleurs Non disponible
Entrées de table des couleurs Non disponible
Résolution Non disponible
Bits/pixel Non disponible
Adresse mémoire 0xA0000000-0xAFFFFFFF
Adresse mémoire 0xC74E0000-0xC74FFFFF
Port d’E/S 0x00005F00-0x00005FFF
Canal IRQ IRQ 4294967283
Pilote c:\windows\system32\drivers\atikmpag.sys (8.14.1.6226, 303,00 Ko (310
272 octets), 01/10/2011 10:28)
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