[Libreoffice-bugs] [Bug 107166] Text is invisible, both in UI and in editor on update to 5.3.2, older AMD and Intel GPUs

[bugzilla-daemon at bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=107166

--- Comment #104 from Philippe_E <philipeau at yahoo.fr> ---
(In reply to V Stuart Foote from comment #101)
> (In reply to Philippe_E from comment #98)
> > I tested the graphics card on "dynamic": LibreOffice 6 and 5.3.4.2 are both
> > without text.
> > I then restored the card to 'Fixed' in the bios: LibreOffice 6 and 5.3.4.2
> > have found their texts.
> 
> @Philippe,
> 
> So when in FIXED mode, which of the GPUs renders correctly?  The AMD HD6770M
> or the Intel HD3000, and what driver version(s). A run of dxdiag.exe should
> show where things are set now.
> 
> With heat issues suspect it may be the AMD, but it could be the Intel on CPU
> die.
> 
> Also, FIXED mode should only have been needed to do the driver updates. Now
> you should be able to again use Dynamic mode, but use the Catalyst GUI to
> force the soffice.exe to run with either "supported" GPU.

Hello,
There is something strange: the driver versions of the Intel and Radeon are
different. For Intel it is always the old one that is present (8.882.2.3000)
whereas for Radeon it is the new one (9.2.0.0).
Does this explain why it crashes when entering Dynamic mode?
Philippe
Here msinfo32.exe
Composants / Affichage
-------------------------------------
Nom     Intel(R) HD Graphics Family
ID de périphérique Plug-and-Play       
PCI\VEN_8086&DEV_0116&SUBSYS_3388103C&REV_09\3&11583659&0&10
Type de carte   Intel(R) HD Graphics Family, compatible Advanced Micro Devices,
Inc.
Description de la carte Intel(R) HD Graphics Family
Mémoire vive sur la carte       (262 217 728) octets
Pilotes installés      
igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32
Version du pilote       8.882.2.3000
Fichier INF     oem13.inf (section iSNBM1ML_PROXY)
Plans de couleurs       Non disponible
Entrées de table des couleurs   4294967296
Résolution      1366 x 768 x 60 hertz
Bits/pixel      32
Adresse mémoire 0xC0000000-0xC03FFFFF
Adresse mémoire 0xB0000000-0xBFFFFFFF
Port d’E/S      0x00006000-0x0000603F
Canal IRQ       IRQ 16
Port d’E/S      0x000003B0-0x000003BB
Port d’E/S      0x000003C0-0x000003DF
Adresse mémoire 0xA0000-0xBFFFF

Nom     AMD Radeon HD 6700M Series
ID de périphérique Plug-and-Play       
PCI\VEN_1002&DEV_6740&SUBSYS_3388103C&REV_00\4&EC6F72D&0&0008
Type de carte   AMD Radeon Graphics Processor (0x6740), compatible Advanced
Micro Devices, Inc.
Description de la carte AMD Radeon HD 6700M Series
Mémoire vive sur la carte       (2 147 483 648) octets
Pilotes installés      
aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Version du pilote       9.2.0.0
Fichier INF     oem53.inf (section ati2mtag_VancouverA)
Plans de couleurs       Non disponible
Entrées de table des couleurs   Non disponible
Résolution      Non disponible
Bits/pixel      Non disponible
Adresse mémoire 0xA0000000-0xAFFFFFFF
Adresse mémoire 0xC74E0000-0xC74FFFFF
Port d’E/S      0x00005F00-0x00005FFF
Canal IRQ       IRQ 4294967283

-- 
You are receiving this mail because:
You are the assignee for the bug.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://lists.freedesktop.org/archives/libreoffice-bugs/attachments/20170723/93d1935f/attachment.html>