[Libreoffice-bugs] [Bug 113583] New: Help file recognized by OS (Windows 10) but not by LibreOffice program

[bugzilla-daemon at bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=113583

            Bug ID: 113583
           Summary: Help file recognized by OS (Windows 10) but not by
                    LibreOffice program
           Product: LibreOffice
           Version: 5.4.2.2 release
          Hardware: All
                OS: Windows (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: LibreOffice
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: dave at helperdave.ch

Description:
Latest build 5.4.2.2 GB installs beautifully. The corresponding help file seems
to install (programs and features) but is not available through the help
function in the LibreOffice program itself. Could it be a 32/64 mismatch?
OS: Win 10-64, 1709 running on an i7 5th generation.


Steps to Reproduce:
1. install 5.4.2.2 over 5.2x
2. install help file
3. try to use it from Writer

Actual Results:  
error message saying program is not installed; click the message off and Writer
still works

Expected Results:
I'd have expected the locally installed help file to work


Reproducible: Always


User Profile Reset: No



Additional Info:
[Information automatically included from LibreOffice]
Locale: en-US
Module: StartModule
[Information guessed from browser]
OS: Windows 10-64 1709
OS is 64bit: yes
Help/About:
Version: 5.4.2.2 (x64)
Build ID: 22b09f6418e8c2d508a9eaf86b2399209b0990f4
CPU threads: 4; OS: Windows 6.19; UI render: GL; 
Locale: de-CH (de_CH); Calc: group
Note that the computer is configured in English, not German, though it is in
Switzerland


User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:56.0) Gecko/20100101
Firefox/56.0

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