[Libreoffice-bugs] [Bug 113817] New: WIN 10 Incoming spam: Thunderbird freezes for about 90 sec, LibreOffice, too

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Tue Nov 14 09:14:56 UTC 2017


https://bugs.documentfoundation.org/show_bug.cgi?id=113817

            Bug ID: 113817
           Summary: WIN 10 Incoming spam: Thunderbird freezes for about 90
                    sec, LibreOffice, too
           Product: LibreOffice
           Version: 5.2 all versions
          Hardware: All
                OS: Windows (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: LibreOffice
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: bugzilla at chnutz.de

Description:
Since I use WIN 10, every time, when Thunderbird recognizes spam, the program
freezes for about 90 seconds.In the same time, OpenOffice or LibreOffice
freezes, too.
This is the bug report für TB:
https://bugzilla.mozilla.org/show_bug.cgi?id=1396214

I tried it with safe mode:
1.) Windows Normal Mode | Thunderbird Normal Mode | Error
2.) Windows Normal Mode | Thunderbird Safe Mode   | Error
3.) Windows Safe Mode   | Thunderbird Normal Mode | Fine
3.) Windows Safe Mode   | Thunderbird Safe Mode   | Not tested

So I want to ask you, if you have an idea, what WIN 10 component could used by
LO AND TB and could be responsible for this?!
This happens only on WIN 10, not on any other system.

Thank you and Greetings
Chnutz vom Hopfen



Steps to Reproduce:
1. Thunderbird open.
2. LibreOffice/OpenOffice open
3. Receive Spam

I've created a test account for you with thunderbirdtest at chnutz.de.
If you give me a mail adress, I'll send you the login data

Actual Results:  
OO/LO freezes as long as TB freezes (about 90 sec)
No other software is affected, only TB and LO/OO
Windows task manager while freezing: CPU 0 - 0.3%, memory TB av. 140 - 160 MB


Expected Results:
No frrezing :-)


Reproducible: Always


User Profile Reset: No


OpenGL enabled: Yes

Additional Info:
I don't try to reset my user profile, I totally delete it and use another
software (first OpenOffice, then LibreOffice) - without any effect to the bug


User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:56.0) Gecko/20100101
Firefox/56.0

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