[Libreoffice-bugs] [Bug 112928] New: LibreOffice 5.4.2.2 installs but will not run on Windows XP SP3 (32-bit)

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Fri Oct 6 09:15:16 UTC 2017


https://bugs.documentfoundation.org/show_bug.cgi?id=112928

            Bug ID: 112928
           Summary: LibreOffice 5.4.2.2 installs but will not run on
                    Windows XP SP3 (32-bit)
           Product: LibreOffice
           Version: 5.4.2.2 release
          Hardware: x86 (IA32)
                OS: Windows (All)
            Status: UNCONFIRMED
          Severity: normal
          Priority: medium
         Component: LibreOffice
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: markbinner at yahoo.co.uk

I had a fully working installation of LO 5.4.1.2 on my XP system. I saw there
was a new version which I downloaded and installed after uninstalling my
existing version using Revo Uninstaller.
On trying to start LO the banner/logo appeared briefly and then disappeared.
Nothing happened after that. I tried uninstalling and reinstalling to no avail.
Then I read the release notes and saw that the Visual C++ runtime (2015) was a
requirement. I didn't have it so I downloaded that and installed it
successfully. Still LO 5.4.2.2 would not run. I tried reverting to 5.4.1.2 and
that wouldn't run either until I uninstalled the VC++ runtime. Now I am back to
where I started with a working installation.
Can you suggest how I can get 5.4.2.2 working? If you need any more diagnostic
information I would be happy tp provide it.

Thanks for your time.

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