[Libreoffice-bugs] [Bug 123497] New: Infinite redirection when opening LibreOffice help

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Sat Feb 16 13:03:22 UTC 2019


https://bugs.documentfoundation.org/show_bug.cgi?id=123497

            Bug ID: 123497
           Summary: Infinite redirection when opening LibreOffice help
           Product: LibreOffice
           Version: 6.0.0.1 rc
          Hardware: x86-64 (AMD64)
                OS: All
            Status: UNCONFIRMED
          Severity: minor
          Priority: medium
         Component: Documentation
          Assignee: libreoffice-bugs at lists.freedesktop.org
          Reporter: launois.maxime at free.fr
                CC: olivier.hallot at documentfoundation.org

Description:
On the Firefox web browser, trying to open the LibreOffice help by clicking on
the "LibreOffice help" menu item in any module [for the first time?] redirects
infinitely to the same page, likely preventing to display the help.
(Note: although LibreOffice 6.2.0.3 is mentioned in the Additional Information,
this bug might apply to *all* versions since 6.0.0.1 rc).

Steps to Reproduce:
1. Open the Help menu in any LibreOffice module.
2. Click on the "LibreOffice help" menu item.
3. Your default browser should start up in a few seconds, loading the help
page.
4. If your default browser is set to Firefox, an infinite redirect is made to
the same page as the current one (file path depending on Operating Systems, but
in Windows, it is something like
file:///C:/Users/<your-username>/AppData/Local/Temp/lu12088klh.tmp/NewHelp0.html).

Actual Results:
In Firefox, infinite redirect is made (i.e.
file:///C:/Users/<your-username>/AppData/Local/Temp/lu12088klh.tmp/NewHelp0.html
redirects to
file:///C:/Users/<your-username>/AppData/Local/Temp/lu12088klh.tmp/NewHelp0.html,
ad infinitum).

Expected Results:
The LibreOffice help for the current module should be loaded instead, i.e.
file:///C:/Program%20Files/LibreOffice/help/fr/text/shared/main0108.html?System=WIN&DbPAR=WRITER&HID=.uno:HelpIndex#bm_id3149178


Reproducible: Always


User Profile Reset: Yes



Additional Info:
Version: 6.2.0.3 (x64)
Build ID: 98c6a8a1c6c7b144ce3cc729e34964b47ce25d62
Threads CPU : 2; OS : Windows 10.0; UI Render : par défaut; VCL: win; 
Locale : fr-FR (fr_FR); Langue IHM : fr-FR
Calc: threaded

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