[Libreoffice-bugs] [Bug 123901] Installation requires insertion of CD ROM

bugzilla-daemon at bugs.documentfoundation.org bugzilla-daemon at bugs.documentfoundation.org
Wed Mar 6 22:48:53 UTC 2019


https://bugs.documentfoundation.org/show_bug.cgi?id=123901

V Stuart Foote <vstuart.foote at utsa.edu> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |vstuart.foote at utsa.edu
         Resolution|---                         |NOTOURBUG
             Status|UNCONFIRMED                 |RESOLVED

--- Comment #4 from V Stuart Foote <vstuart.foote at utsa.edu> ---
Error 1714 are always MS Installer DB issues. You have to clean out the
installer DB entries--by hand with a Regedit session. Identifying the exact KEY
requires another install attempt and capturing a verbose log: e.g.

msixec.exe /i LibreOffice_6.1.5.2_Win_x64.msi /L*v install6152log.txt

Then open the log in a text editor (I prefer Notepad++ for this) and search for
the Error 1704 details including the installers GUID key. Then locate that GUID
in the Registry's installer cache(s):

HKEY_CLASSES_ROOT\Installer\UpgradeCodes\

or

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\

and delete.

Alternatively, YMMV but MS does provide a general use tool -- good luck.

https://support.microsoft.com/en-us/help/17588/windows-fix-problems-that-block-programs-being-installed-or-removed

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